Simply, you think the Dumbo situation is ok? You have no problem with it operating in its current condition?
I know you weren't asking me, but I'm going to answer anyway.
The Dumbo situation is NOT ok...but I have no problem with it operating in its current condition. The scrapes on Dumbo's knees aren't structural. It's scraped paint and a thin layer of fiberglass. They just opened an attraction that is in high demand, and has received recent (mini) publicity. Closing it to do a massive fix would just be egg on their face (moreso than there already is).
It sounds like they've already fixed the problem in the pits themselves...or they're working on it. Once that's resolved, they can simply re-make the Dumbos in Central Shops and swap out a few each night after closing.
OR, they can close down one entire spinner, take all the elephants to shop, repair them, and bring them back...all while the ride is half closed, right after opening.
Is it ugly? Yes. Did someone mess up? Yes. Are the parents and kiddies having awful Dumbo rides because of it? No. They're not judging it like we are. It needs to be fixed, but they can do so in a manner that impacts guests in a very minor way.
And no, nobody is going to fly off to their death because of a scraped knee.
I will give you my experience with new projects at WDW. Most of the work is done by outside contractors and WDI or FAM supposedly supervises the work being done. When the ride is nearly operational, then Ride and Show Engineering does an ATP (Acceptance Test Procedure) to make sure the ride is safe to operate. They check all the different types of E-Stops, Ride Stops, Station Stops, Power Disconnects, gate interlocks, etc.
There is usually a punch list of things that need to be corrected, somethings are obvious and some are not, some show up after a couple of days. Usually, once the ride is safe to operate, the Operations management wants to run the ride right away even though there are problems to fix. Once the Operations dept accepts the ride, then it is up to the Maintenance dept (Attractions Engineering Services) to maintain the ride.
There are 2 different types of E-Stops, Automatic and Manual, Automatic e-stops happen when the ride computers detect a problem and Manual E-Stops happen when the Ride Operator pushes the E-Stop button because they notice a safety problem (usually guest related)
Thank you for this insight. Pretty much what I figured, but I didn't know who all the specific groups were that were involved.
The one step I don't like is that they soft open while they're still punching the project. I wish they would just bite the bullet, fix all punch items, and actually open the ride when it's ready to open. Then they don't look so stupid when things like this happen. Opening a ride 2 weeks earlier than it should isn't putting a penny more in the bank account. Just wait and open it correctly...once.