The Spirited Seventh Heaven ...

ParentsOf4

Well-Known Member
I'm pretty sure hell is being trapped in ice up to your waist, surrounded by motivational posters, and being forced to listen to business theories for eternity.
Lean, six sigma, moved cheese......*shudder*:depressed:
Just remember that what's happening at WDW today largely is driven by all this business-speak gobbledygook. Those calling the shots are, for the most part, business people, not dreamers or innovators.

It's thoroughly depressing to watch WDW 'optimize' itself right out of its own legacy. :(
 

manutdfan1

Active Member
Some thoughts from my recent trip to Orlando (7/31-8/4, Cabana Bay, 2 and 1/2 days at USF/IOA & 1 day at the MK):

Cabana Bay is a fantastic resort that offers great amenities for its price. I didn't experience the common complaints that I read about on Trip Advisor, etc. Although buses were practically waiting on me every time I walked up to the stop, the drop off at CityWalk is a little further than I feel like it should be. They should work on a better location as the resort expands with even more hotels that aren't on the water taxi line.

Diagon Alley is one of the best themed areas I've ever been in. You are truly fully immersed in the Potter universe from the moment you enter the land until you leave. Some are calling it the best themed area of a theme park in not only Orlando but the United States (maybe even the world!) Well, I have to say that I don't agree. I think parts of Animal Kingdom are just as immersive, but that's just my opinion. (I tend to like the tropical, outdoorsy theme more than a city in general though)

Escape from Gringotts... Great ride that will be popular for many years to come. However, it is not nearly the home run that I was expecting. We were able to ride Forbidden Journey, Spiderman, Mummy, and Transformers all before riding EFG, and it felt like we were experiencing more of the same. Universal has to move away from the huge 3D screen based attractions. Don't get me wrong...I love them. But there is no need for a 2-park resort to have 3 rides with essentially the same system. Additionally, the ride isn't a family attraction. It just simply isn't. HTF was wrong about that one.

The Hogwarts Express was really the highlight of the new expansion for me. If you are a HP fan, you will adore this attraction. From the moment you enter the queue until you exit the ride, you experience detail after detail from the books and movies.

Seven Dwarfs Mine Train was a great time. The back is somewhat thrilling and the one show scene we get is phenomenal. It's just not long enough. Another show scene and a few more minutes and this attraction would easily be an E-ticket in my mind. As is, it's no more than a D with an E queue and exterior.

Although it was tough driving by EPCOT knowing that I wouldn't be attending this trip, I wasn't bothered as much as I thought I would be.

On a whole, Universal "team members" were much more inviting and engaging than the cast members at the Magic Kingdom on this trip.

This whole 2 days at Uni, 1 day at WDW trip model is going to be what I do for years to come. We'll see if Avatar/AK nighttime entertainment can change that.

Is it just me, or is the Electric Parade followed by Celebrate the Magic and Wishes the best hour and some change of a trip to Orlando? (And just really shows that Uni needs to step up their nighttime offerings!)
 

The Empress Lilly

Well-Known Member
Hate to be the guy who brings up the distinguished competition again, but contrast with the closings of Kong and Jaws. The first event actually had a free pin commemorating the ride for APs, while the latter was given a couple weeks for a respectful send-off, and even allowed the final ride to be just former skippers.
I think WDW has learned from the closings of Toad et al.. WDW had a very public closing of Snow White. 'Dr. Blondie' (if she were Black, would she be called Dr. Darkie? Or are racism and sexism only funny when levelled against some groups?) announced the closing of Snow on the DLP: http://disneyparks.disney.go.com/bl...me-part-of-magic-kingdom-park-history-may-31/

WDW turned it into a public event, with the last ride for the autistic kid Ben, which was the right thing to do, even if Disney was aware of its pr value. It was a great closing day, Disney showing some actual heart: http://www.shmoolok.com/Blog/tabid/62/Post/343/SWSA-Final-Night-Part-4-The-Big-Ending
 

The Empress Lilly

Well-Known Member
This is what current Disney leaders think of Walt Disney.

40th_023.png



I think that sums it up well. Exploit, make a buck, laugh about it over cocktails later.


That image makes me feel ill. And it should, to anyone who cares.
I am offended more by its crass design than the cap itself. For better or for worse (mostly the latter) Walt has become idolised, a cult founder, and even a park merchandise IP product rivalling Mickey. Not that Walt was unaware though of the marketing value of his face and autograph on everything. The commercialisation of Walt was all started by a Disney.
 

WildcatDen

Well-Known Member
Oh come on love, anything that can be spun as negative, regardless of topic, is your bread and butter.
PMSL at your faux insight, after all great visionary on one of your many many many boring social commentary's, odd I thought such things were verboten, were you not pontificating about the economic factors at play. You talk so much crap I accept it must be difficult to keep track. Your shifting stance on Universal has been notable, one would begin to suspect a whoring aspect were it anyone less independent.

But Im delighted, means more rides for me on what will be the last trip to Orlando for a few years.
Mildly ironic that my Pandora station is currently playing the Bee Gees How Deep is Your Love. . .
 

ford91exploder

Resident Curmudgeon
That really surprises me. I know we're all sour on Disney right now, but dismissing their highest grossing animated film to date is strange.

It's a remake of 'The Snow Queen' if you are familiar with the story you already know how it ends. Frozen has great visuals and songs but if you have read the Hans Christian Anderson story there are no surprises so for me at least its ok but nothing special.
 

ford91exploder

Resident Curmudgeon
The biggest problem with Lean and Six Sigma is not the principles or even areas of deployment, its the self serving y practitioners with their meaningless terminology designed to make common sense steps seem complex. But I do enjoy a good laugh at the text book experts

AMEN - I HATE buzzword bingo It's destroyed more businesses than any other cause.
 

Cesar R M

Well-Known Member
OK, been very busy for the past few days, but have I missed anything interesting/amusing in the Four Seasons opening department?
other than four seasons confirming there will be Disney character dinning ( ala Chef Mickey's ) in their restaurant and the info about Four Seasons running buses to the parks every hour (and also private cars at an additional cost). nope.
 

DisneyFan 2000

Well-Known Member
Is it just me, or is the Electric Parade followed by Celebrate the Magic and Wishes the best hour and some change of a trip to Orlando? (And just really shows that Uni needs to step up their nighttime offerings!)
Not that I don't agree with the rest of your post, but boy is this part true! I wonder what will happen when Universal starts getting a handle on the night shows. Maybe something will finally give MK a run for its money..?
 

Bocabear

Well-Known Member
It's a remake of 'The Snow Queen' if you are familiar with the story you already know how it ends. Frozen has great visuals and songs but if you have read the Hans Christian Anderson story there are no surprises so for me at least its ok but nothing special.
Actually it has nothing to do with the Hans Christian Anderson story...the only thing it has in common with that story is, it is cold, there is snow, and there is a boy and a girl... that's about it.
 

flynnibus

Premium Member
Ask the proverbial 10 executives what Lean is, and you'll get 10 different answers.

Throwing in my 2 cents ...

Historically, Lean is a tool to reduce cost and eliminate waste in the manufacturing process. Minimize raw material inventory, remove unnecessary steps, just-in-time manufacturing, etc.

In recent years, it's become vogue to apply the concepts of Lean to all sorts of industries.

But you are mixing up steps you can take... with the motivations behind them. And then misapplying the motivation elsewhere.

Lean is not about 'reducing cost and eliminate waste' per say. Lean is about agility and prioritizing the outcome over process-attachment. Lean is to embrace continual improvement in how you do things with the motivation of being willing and able to adjust to adapt to your market needs. To keep it very short.. instead of saying "this is how the book say its done" - you embrace "is this the way that works best for what we need now?". Instead of strict top down dictation of process, be willing to take the input and experience of all involved. Be critical if something is actually delivering value or not.. or is it just baggage?

The OUTCOME of Lean evaluations is often a reduction of waste... because that excess didn't provide value to your outcome or improved flexibility, but elimination of waste is not the principle you set out to implement.

When I talk about motivations... and how you and others use it to label Disney in these negative connotations you're confusing lean with 'cost cutting'. you've got the motivations wrong.

It's like the difference between a person who is skinny because they were trying to be thin... vs a person who is skinny because they are an competitive athlete.

Both have done things to cut weight.. and maybe done things like eliminate things from their diet. But the athlete did not get skinny because they desired to be skinny - they got skinny because they've they require flexibility in their movements, they require a diet to ensure their muscles perform and don't cramp, their body fat is down because their body needed that energy, they needed to train, etc. The athlete prioritized and valued their performance - the losing weight was a benefit and in some cases necessary to deliver on the performance they desired.

The athlete measures their success based on their resulting athletic performance. Their choices were driven by desiring that outcome. The losing weight is a beneficial consequence - not the motivation.

The skinny person measures success simply based on how much weight they dropped. They were motivated only by 'cutting'.

The misapplication of lean in this thread is trying to paint the skinny dieting person as applying Lean. That is inaccurate. Simply setting out to reduce cost or improve margin for the sake of better profits is NOT Lean thinking or management.

I am WAY too slammed at work to try to play guest speaker on Lean - but we've been implementing lean and agile development for nearly a decade now. I don't keep references handy to try to explain it to people so I tried to briefly find something to illustrate this. Now, as I said I'm in WAY too deep at work to qualify this material fully.. so I don't vouch for their content as a whole here.. (its massive).. plus I personally have a huge hatred for McKinsey... but this paper speaks towards Lean Management and had a simple diagram highlighting high level principles of significance when we are talking about motivation.

lean.jpg

http://www.mckinsey.com/client_service/operations/latest_thinking/lean_management

I have not gone through their material but a few pages worth.. and it didn't seem to go that far off the rails from what I saw so I don't squirm too much over linking it. But the illustration above is the part people need to think about. 'Delivering value efficiently' is not simply CUT COSTS. Efficency may actually require greater costs for the return of better value to the customer (like... building an Automated Distribution Center so you can better adapt to the variations in customer orders).

Efficiency is about waste - not necessarily MARGIN.
 

Jennifer66

Well-Known Member
Frozen...I have no interest in seeing at all.

I totally agree. I have zero interest in seeing it, and I have even managed to escape "Let it Go." Although I'm sure my record of never hearing it will end when we're at WDW over Labor Day weekend.
 

flynnibus

Premium Member
Lean has it's foundation in manufacturing

I would say Lean has its foundation in culture - Manufacturing was just where it was applied and people could quantify it's benefits and were motivated to copy it to achieve similar results.

Say you have a metal part which you are producing on a multi-axis machine tool final part weighs about 6 ounces but is irregularly shaped so you need a billet of metal which weighs two pounds in order to produce it.

Lean encourages you to look at alternate processes to produce that part. In this case direct metal sintering is a possible solution as it uses only 6 Oz of material to make a 6 Oz part. It eliminates the waste (and concomitant cost) of unused material and the consumables (coolant and cutters)

Lean ENCOURAGES quality and worker involvement in improving processes

Correct - but improvement in 'what' is what makes your example either good or poor. If the second process were to take longer to the point it disrupted your other activities.. or maybe it made your product unsuitable for potential customers.. it may not be the 'lean' choice even though it reduced waste (and inferring cost). The 'better' choice may actually cost more... but deliver better customer value and other benefits you desire. Prioritizing your choices with the bigger picture in mind.. and not just on material waste... would be the lean approach.

LEAN at it's core encourages cost reductions by IMPROVING processes and quality. The more perfect parts one makes the lower lifecycle costs are. At this point we are shading into Six Sigma but you get the point there is cost reduction for the sake of cost reduction ('value engineering') and cost reduction via process and product improvement which adds long term value to BOTH the customer and the bottom line.

Correct. Maybe to boil it down really easy for those following along. "lean" is not 'value engineering' nor is it "budget cutting". Lean aims to optimize your deliverable.. not just margins.
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom