flynnibus
Premium Member
I'm not debating that. I'm simply saying they could have made this kind of change something most people would ENJOY, and probably even justify a larger price increase... But instead they press release it and make it sound like something good for the consumer, when it's completely not. As you say, it's a lateral move for most.
You mentioned the freestyle machines... I don't know the details, but I'd wager there is a lot more vendor manipulation/costing going on with the freestyle machines that keep most locations from deploying them. I mean.. when you need a website to find your closest machine.. you know it's not aimed at universal deployment.
If Disney wanted to impress me as a customer.. they could have started with a decent size mug and better lids. I'd be happy with handing my cup to a CM if it meant good product, timely, and at a reasonable price.