Studios Fan
Active Member
The part that really sucks is... You can't really blame the folks at TDO for what they're doing.
People in those decision making positions are almost universally bonused based on the bottom-line profitability of the division they're in. "Pay for profitablilty". And at first blush, that sounds GREAT. When the resort make bigger profits, the folks in charge at TDO make more money. It's a win-win situation all the way around.
The problem is that it doesn't account well for times like these. These people get used to those bonuses. And when the bottom line gets affected by a poor economy, and Burbank calls for the infusion of cash into the parks, it effects that bottom line that these people get bonused on.
So what's their reaction? Do what they can do to minimize the impact to the bottom-line, and therefore minimize the impact to bonuses. And what can they control? Refurb projects. Numbers of employees. Park hours. Numbers of busses that run. Things like that.
To a point, I'm quite sure that TWDC created a monster when it comes to TDO, because of the way their contracts are structured.
Think about it for a second. You're in charge... AND THIS IS IMPORTANT... You aren't a massive fan of the parks. It's just a business to you. You've been getting big bonuses each year, because let's be honest, you have a desired product. People have been flocking to the resort. Then the economy goes nuts. You're worried you might not get that $500k bonus this year, and you REALLY wanted a place in the mountains. "Let's get more people to come", you say. Discounts. The parks are crowded. But the people coming aren't spending as much money, so you're just treading water. It's not helping.
We can cut back operating hours and blame it on the economy and cut expenses.
We can cut some CM's, and have a perfect excuse with the economy.
We can take prime rib off the menus around property and no one will notice.
We can etc., etc., etc.... And at the end of the year, instead of losing $500k in bonus, you've cut enough to where you only lost $300k. It's a loss... But you've still saved a good portion of that bonus.
It's hard to blame them. I don't think many of them have a passion for the parks. Or for the Legacy of Disney. It's a business, and that's all. It's why we are where we are.
Well said.