Polkadotdress
Well-Known Member
I doubt anybody with half a brain is going to blame Disney for something that was their choice to do.
Clearly then, you’ve never worked in guest service. Wasn’t there just a notable news story about a guy who rode a Universal attraction and subsequently had a heart attack and died, yet the family is trying to blame Uni since the warning sign wasn’t in Spanish?
Or...there are countless stories about families who leave their purse/wallet/camera in a stroller parked outside an attraction and are shocked when their items are stolen.
OHHH! And there was one time we were riding on the Backlot Tour, and the guy in front of us dropped his iPhone over the edge of the tram during the shaking part of Catastrophe Canyon. He was distraught, because he couldn't get the attention of the Cast Member who was riding in the front of the tram (we were 2nd car from the back). We stuck around after exiting, and heard him GO OFF on the Cast Member since his phone was gone, and that Disney needed to replace it since he didn't know the shaking on the tram would be that bad AND they didn't bother to stop the tram to have it retrieved.
I could go on...
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