Disney responds to Fastpass question

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krankenstein

Well-Known Member
I've done it before when it was only a few minutes outside the window. We waited in line for Dumbo and it took longer than I thought, so we were about 5 minutes late.

I wouldn't use a fastpass 6 hours after the time window, but I don't see anything wrong with it if it's within a few minutes.

Of course, if someone else uses their fastpass when it's 6 hours expired, that's really none of my business and not something I'm gonna get myself all worked up about.

Yep, I totally agree with everything you said! :)
 

Lucky

Well-Known Member
Well I guess being 6-1 295 has its advantages at some point as obviously sitting on some rides I feel packed in with my knees smushed into the car.I usually will clear space and people will follow me thru a line at sporting events or whatnot as I am a big burly guy and people try not to mess with me.I wont go knocking little ones out of the way or anything but if some schmuck is blocking a line for his own gain and not letting people thru he will be told to move or I will move him.
OK, great, but you'll still be slowed down by all the hoverers, because it takes a minute for you to figure out that they don't have currently valid FastPasses and have no business blocking your way.
 

sbkline

Well-Known Member
I'm sorry, don't see how it's different...before or after...all the same, it's not YOUR time.

:ROFLOL::ROFLOL: You people are hillarious! We're talking about something as petty as showing up late for a friggin ride and y'all are getting so moralistic about it that one would think we're talking about stealing money from Children's Charities. :lol:

I think the majority of us have known all along that the official policy regarding Fastpass is that it is only to be used within that time window. It doesn't take a press release or an email to make us aware of that, as common sense would dictate that "return between 3:00 and 4:00" means just that.

Most of us, including myself, endeavor to follow the policy, while a smaller number willfully violate it, while an even smaller number violate it unintenionally, not really knowing what the policy is.

Some, such as myself, endeavor to follow it in a general sense, but see nothing wrong with waltzing up a few minutes late if we got caught up longer than expected elsewhere in the park.

But for those who willfully choose to show up two hours later, yes they are violating the rules, but so what? :shrug: It's not the end of the world. Heck, they're not even stealing. No money was involved, so it's not like they are the same as those morally destitute individuals who have the gall to bring back last year's mug and steal a fraction of a penny's worth of soda. :D Why is it so upsetting to some of you that someone else violates a rule? And a minor rule in the grand scheme of things, at that. It is Disney's rule and their preogative to enforce or ignore as they see fit. If they choose to ignore it, or to throw the offender out of the park, that's their business and nothing for us to get ourselves all worked up about.

So I've got a suggestion for all of ya's. How bout you just enjoy your day at the parks and make sure that you and your family play by the rules (if you choose to play by the rules, and if you don't, that's your business and not mine), and not worry about what everyone else is doing?
 

kjd469

New Member
:ROFLOL::ROFLOL: You people are hillarious! We're talking about something as petty as showing up late for a friggin ride and y'all are getting so moralistic about it that one would think we're talking about stealing money from Children's Charities. :lol:

I think the majority of us have known all along that the official policy regarding Fastpass is that it is only to be used within that time window. It doesn't take a press release or an email to make us aware of that, as common sense would dictate that "return between 3:00 and 4:00" means just that.

Most of us, including myself, endeavor to follow the policy, while a smaller number willfully violate it, while an even smaller number violate it unintenionally, not really knowing what the policy is.

Some, such as myself, endeavor to follow it in a general sense, but see nothing wrong with waltzing up a few minutes late if we got caught up longer than expected elsewhere in the park.

But for those who willfully choose to show up two hours later, yes they are violating the rules, but so what? :shrug: It's not the end of the world. Heck, they're not even stealing. No money was involved, so it's not like they are the same as those morally destitute individuals who have the gall to bring back last year's mug and steal a fraction of a penny's worth of soda. :D Why is it so upsetting to some of you that someone else violates a rule? And a minor rule in the grand scheme of things, at that. It is Disney's rule and their preogative to enforce or ignore as they see fit. If they choose to ignore it, or to throw the offender out of the park, that's their business and nothing for us to get ourselves all worked up about.

So I've got a suggestion for all of ya's. How bout you just enjoy your day at the parks and make sure that you and your family play by the rules (if you choose to play by the rules, and if you don't, that's your business and not mine), and not worry about what everyone else is doing?


Actually, I find you quite hilarious also...for someone who seems to think the issue is "petty", why then do you feel the need to comment on it...you contradict the last paragraph of your post. :lol::lol::ROFLOL::ROFLOL:
 

Phonedave

Well-Known Member
Well, it does not bother me. I really don't get worked up about it, or in fact even care.

However ....

Here is why you should not come late

Lets say the FP is giving out 200 FP per hour. That keeps the FP lane moving, without a load of waiting on the Standby lane.

Now, 400 people decide to not use their FP when the time says, and instead all use them at 6:00 PM, along with the 200 other people who have a valid FP for 6:00 PM. Now the FP line is all kinds of backed up. When I show up at 6:30 with my 6:30 FP, the FP line is backed up because of the people who did not come when they were supposed to.

Of course 400 people arriving at the same time outside their slot is a bit far fetched, but thats just to make the point. Even one extra person impacts other to some extent.

Again, I use mine in the window, and if someone else wants to show up late, its not worth the effort to worry about it.

-dave
 

krankenstein

Well-Known Member
:ROFLOL::ROFLOL: You people are hillarious! We're talking about something as petty as showing up late for a friggin ride and y'all are getting so moralistic about it that one would think we're talking about stealing money from Children's Charities. :lol:

I think the majority of us have known all along that the official policy regarding Fastpass is that it is only to be used within that time window. It doesn't take a press release or an email to make us aware of that, as common sense would dictate that "return between 3:00 and 4:00" means just that.

Most of us, including myself, endeavor to follow the policy, while a smaller number willfully violate it, while an even smaller number violate it unintenionally, not really knowing what the policy is.

Some, such as myself, endeavor to follow it in a general sense, but see nothing wrong with waltzing up a few minutes late if we got caught up longer than expected elsewhere in the park.

But for those who willfully choose to show up two hours later, yes they are violating the rules, but so what? :shrug: It's not the end of the world. Heck, they're not even stealing. No money was involved, so it's not like they are the same as those morally destitute individuals who have the gall to bring back last year's mug and steal a fraction of a penny's worth of soda. :D Why is it so upsetting to some of you that someone else violates a rule? And a minor rule in the grand scheme of things, at that. It is Disney's rule and their preogative to enforce or ignore as they see fit. If they choose to ignore it, or to throw the offender out of the park, that's their business and nothing for us to get ourselves all worked up about.

So I've got a suggestion for all of ya's. How bout you just enjoy your day at the parks and make sure that you and your family play by the rules (if you choose to play by the rules, and if you don't, that's your business and not mine), and not worry about what everyone else is doing?

While I tend to agree with you, because I do not have an issue with someone deciding to show up outside of the window, it can mess up my day at the parks if you do. FP is designed to allow you to hold a spot in line for the time written on the actual FP. When someone shows up outside the window it makes the wait a tad bit longer. I realize we are only talking a matter of minutes which, in the grand scheme of things, don't amount to anything, but it still does effect someone to a certain extent. That is the reason I use mine in the window.

Edit: I didn't read Phonedave's posts above mine...he beat me to it.
 

Montyboy

New Member
Well I guess being 6-1 295 has its advantages at some point as obviously sitting on some rides I feel packed in with my knees smushed into the car.I usually will clear space and people will follow me thru a line at sporting events or whatnot as I am a big burly guy and people try not to mess with me.I wont go knocking little ones out of the way or anything but if some schmuck is blocking a line for his own gain and not letting people thru he will be told to move or I will move him.

Nice.
Just give me a minute while I clean some of the testosterone out of my computer.

What’s the command again? Oh yea, [control] [alt] [knuckle dragger].
 

sbkline

Well-Known Member
While I tend to agree with you, because I do not have an issue with someone deciding to show up outside of the window, it can mess up my day at the parks if you do. FP is designed to allow you to hold a spot in line for the time written on the actual FP. When someone shows up outside the window it makes the wait a tad bit longer. I realize we are only talking a matter of minutes which, in the grand scheme of things, don't amount to anything, but it still does effect someone to a certain extent. That is the reason I use mine in the window.

Edit: I didn't read Phonedave's posts above mine...he beat me to it.

I totally understand all that and don't dispute that at all. Yes, if everyone who had fastpasses in the morning, for example, decided to all show up from 4 PM to 6 PM, in addition to those whose fastpasses were for that time, then we would have a long wait in the fastpass line. But the chances of that happening are remote. Nevertheless, in theory, that's what could happen in the extreme case of people not sticking to their time window.

Like I said, I, personally, stick to the window, although I may show up 5 or 10 minutes late if I get held up elsewhere. And I'm not saying I condone the practice of holding an expired fastpass and using it outside the window (and outside of the "grace period" that I referenced). I just don't understand why so many people get themselves so worked up over it. I think it has less to do with the theoretical notion of having a backed up fastpass line, and much more to do with our human tendency to want to get ouselves all puffed up over what good rule followers we are, and our desire to make ourselves seen and heard grumbling about those horrible rule breakers.

Honestly, many of the people on this forum remind me of the story in the Bible of the pharisee and the tax collector. The pharisee was so proud of what a good man he was and how good he followed the rules. He lifted up his head to pray and was just telling God how great of a man he is and how much he follows the law and thanking God that he wasn't like that evil tax collector over there. This guy followed the rules to the letter and was darn proud of it and wanted to make sure God knew that he was better than that law breaker across the street.

Between the pharisee and the tax collector in that story, guess which one reminds me of the folks on this forum anytime the issue of fastpasses or refillable mugs comes up? Or poolhopping. :rolleyes:

I remember when Ted Bundy was executed back in 1989, and seeing the news coverage of the hearse driving the body away. And there were throngs of people waving signs and cheering that this evil person finally got his comeupance. These people wanted to make sure that they were on record as being good little rule followers and they wanted everyone to know how much they hated Bundy for his crimes. It's all a matter of "look at me, what a good person I am!" It's only human nature I suppose to take great pride in what good people we are and to want to make sure that everyone else knows it. And to want to vocally point out those horrible rule breakers so that everyone can know that we aren't one of them and that we follow the rules. And I suppose I've been just as guilty from time to time. But I think that's the real reason why people get so charged up over this issue and not because they are genuinely concerned about thousands of people converging on a ride at the same time.
 

yankspy

Well-Known Member
I totally understand all that and don't dispute that at all. Yes, if everyone who had fastpasses in the morning, for example, decided to all show up from 4 PM to 6 PM, in addition to those whose fastpasses were for that time, then we would have a long wait in the fastpass line. But the chances of that happening are remote. Nevertheless, in theory, that's what could happen in the extreme case of people not sticking to their time window.

Like I said, I, personally, stick to the window, although I may show up 5 or 10 minutes late if I get held up elsewhere. And I'm not saying I condone the practice of holding an expired fastpass and using it outside the window (and outside of the "grace period" that I referenced). I just don't understand why so many people get themselves so worked up over it. I think it has less to do with the theoretical notion of having a backed up fastpass line, and much more to do with our human tendency to want to get ouselves all puffed up over what good rule followers we are, and our desire to make ourselves seen and heard grumbling about those horrible rule breakers.

Honestly, many of the people on this forum remind me of the story in the Bible of the pharisee and the tax collector. The pharisee was so proud of what a good man he was and how good he followed the rules. He lifted up his head to pray and was just telling God how great of a man he is and how much he follows the law and thanking God that he wasn't like that evil tax collector over there. This guy followed the rules to the letter and was darn proud of it and wanted to make sure God knew that he was better than that law breaker across the street.

Between the pharisee and the tax collector in that story, guess which one reminds me of the folks on this forum anytime the issue of fastpasses or refillable mugs comes up? Or poolhopping. :rolleyes:

I remember when Ted Bundy was executed back in 1989, and seeing the news coverage of the hearse driving the body away. And there were throngs of people waving signs and cheering that this evil person finally got his comeupance. These people wanted to make sure that they were on record as being good little rule followers and they wanted everyone to know how much they hated Bundy for his crimes. It's all a matter of "look at me, what a good person I am!" It's only human nature I suppose to take great pride in what good people we are and to want to make sure that everyone else knows it. And to want to vocally point out those horrible rule breakers so that everyone can know that we aren't one of them and that we follow the rules. And I suppose I've been just as guilty from time to time. But I think that's the real reason why people get so charged up over this issue and not because they are genuinely concerned about thousands of people converging on a ride at the same time.
What about drinking.:rolleyes:
 

Hrudey3032

Well-Known Member
Nice.
Just give me a minute while I clean some of the testosterone out of my computer.

What’s the command again? Oh yea, [control] [alt] [knuckle dragger].

knuckle dragger? Well if people are purposely blocking something for their own gain then you can be sure I will speak up. My post was mostly meant in jest because I do not want to get kicked out of my favorite place.It is just that sometimes you get frustrated when people are complete tools and purposely try to ruin others vacations for their own gain. I go to WDW to relax,have fun and act like a big knuckle dragging kid again.:wave:
 

DVC Dave

New Member
This discussion is all well and good. Rule breakers and not rule breakers. ok...we can go on all day about how its right or wrong to break a rule. but, as soon as Disney's retraining has the cast members turning those who cheat the system away... you can bet there will be a new thread on here of the people crying..."Disney wouldn't let me on my ride 5 hours after i was supposed to be there... boo hoo... Why Can't I??? Why is disney doing this to ME???? WHYYYYYYYYYY?????????"
 

I_heart_Tigger

Well-Known Member
Original Poster
Honestly, many of the people on this forum remind me of the story in the Bible of the pharisee and the tax collector.

I remember when Ted Bundy was executed back in 1989, and seeing the news coverage of the hearse driving the body away.


So fastpasses outside the window are a certainty of life I guess...Just like death and taxes.

I never thought asking Disney if it was permissable to use my fastpass whenever I pleased would turn into a Taxman vs serial killer vs Fastpass user debate. :lol:

One of the reasons I asked is a combination of posts on this board and from personal experiences viewed at Disney where people go collect Fastpasses in the morning, completely ignore the times posted, have no intention of getting there anywhere near the posted times and come back in the evening with a handful of Fastpasses and plan on walking right on every ride.

I met up with an acquaintance recently who explianed their Fastpass system to me and they aren't talking about being 5-10 minutes late from a late ADR or anything...they're talking about PLANNING to be 4 or 5 hours late...and this was a group of 14 people traveling together...not the 1 or 2 that wouldn't make a difference in the day.

I can guarantee these aren't the only people that do this since THIS person got the tip from someone else who travels to WDW every year with his family (which consists of 2 adults and 3 kids who meet their relatives, annual passholders from FLA consisting of 2 adults and 5 kids)

So I personally know one group of 14 and one group of 12 who go into the parks planning to use the FP's whenever they want.

What if there are 10 groups like this in a day (maybe not as outrageous a statement as you might think, and more realistic than saying 100 groups of 2, I think)...now there are 120-140 people in the park who might get FP's in the morning and show up in the evening (let's say around 6pm) and get in the FP line even though they were supposed to come back at 11:30am.

The reason I asked the question is because if there truly is no concern by Disney, than why should I be concerned but that is obviously not the case so while I personally don't care when each individual shows up for their FP time...I hope it doesn't noticably affect MY wait time
 

EmOhYouEssE

New Member
This discussion is all well and good. Rule breakers and not rule breakers. ok...we can go on all day about how its right or wrong to break a rule. but, as soon as Disney's retraining has the cast members turning those who cheat the system away... you can bet there will be a new thread on here of the people crying..."Disney wouldn't let me on my ride 5 hours after i was supposed to be there... boo hoo... Why Can't I??? Why is disney doing this to ME???? WHYYYYYYYYYY?????????"

I personally don't believe Disney will ever enforce this rule. I would like to see the name/email address/phone number (which the employee lists on any response to a question such as this) and question WHY it wasn't listed in the OP so that others could verify the "information" given. If the person did in fact get a letter such as this, then one would think they would allow it to be verified. It sounds more like a letter meant to appease someone, not an official Disney Policy letter.

Things that make you go "hmmmm" :shrug:.

Em

p.s. my reason for calling shennanigans on the "retraining" policy mentioned is that I seriously doubt Disney is going to spend a ton of money to retrain all of their CM's on something that affects so few people. Once again, if in fact the letter was sent from a CM at Disney, it seems like a letter someone would send to appease a complaint. I would like to see how the question was posed to the CM in written form, and the name/email/phone/title of the person who responded.
 

I_heart_Tigger

Well-Known Member
Original Poster
I this rule. I would like to see the name/email address/phone number

the e-mail has been deleted but it was from William Ferguson
On Line Guest Service, then had the standard Disney mailing address

and question WHY it wasn't listed in the OP so that others could verify the "information" given.

Why would I? I was just passing along some information I thought some people may be interested in...not be summoned to trial.

p.s. my reason for calling shennanigans on the "retraining" policy mentioned is that I seriously doubt Disney is going to spend a ton of money to retrain all of their CM's on something that affects so few people.

"Kathy, before you start your shift at the FP queue, I just wanted to remind you that we don't take expired Fastpasses unless there are extreme circumstances...like we discussed when we hired you, remember? Thanks, have a great day"

a ton of money...really?

as for my question to Disney...once again, as noted the e-mail has been deleted but it went something like this...

"I am a frequent visitor of Walt Disney World and had a question regarding your Fastpass system. I understand from a few fellow travelers that you can actually use the Fastpasses after they have expired and wondered if this was indeed the case.

I am aware of a few people who plan on getting fastpasses in the morning to use later at night and feel that if this is permissable that it might make some of my park planning a little easier.

I just wanted to check on the actual policy and see if it is OK for people to do this or perhaps the system is just not being enforced in all cases"
 

I_heart_Tigger

Well-Known Member
Original Poster
the e-mail has been deleted but it was from William Ferguson
On Line Guest Service, then had the standard Disney mailing address



Why would I? I was just passing along some information I thought some people may be interested in...not be summoned to trial.



"Kathy, before you start your shift at the FP queue, I just wanted to remind you that we don't take expired Fastpasses unless there are extreme circumstances...like we discussed when we hired you, remember? Thanks, have a great day"

a ton of money...really?

as for my question to Disney...once again, as noted the e-mail has been deleted but it went something like this...

"I am a frequent visitor of Walt Disney World and had a question regarding your Fastpass system. I understand from a few fellow travelers that you can actually use the Fastpasses after they have expired and wondered if this was indeed the case.

I am aware of a few people who plan on getting fastpasses in the morning to use later at night and feel that if this is permissable that it might make some of my park planning a little easier.

I just wanted to check on the actual policy and see if it is OK for people to do this or perhaps the system is just not being enforced in all cases"


Just thought I'd speed things up by offering EmOhYouEssE's general response to anyone who dares question, cross, disagree or just comment on anything she has to say so I'll just respond so she doesn't have to....

Hey there Sparky or Tuffy or Binky or Bunky or whatever degrading little nickname is next on her list

I guess you can't afford...blah blah blah...insert reference to being poor here...talk about nascar or trailers or something

Maybe you're not smart enough to understand...blah blah blah...make references to my poor education while spitting out her generic I'm, smarter than you are spiel

If your kids....blah blah blah....reference my poor parenting skills

end with a snotty little comment like "nice try though, skipper" and a stupid smiley :snore:

and we're done!


There...now I can put her on ignore and not even have to read her response :)
 

Hrudey3032

Well-Known Member
Just thought I'd speed things up by offering EmOhYouEssE's general response to anyone who dares question, cross, disagree or just comment on anything she has to say so I'll just respond so she doesn't have to....

Hey there Sparky or Tuffy or Binky or Bunky or whatever degrading little nickname is next on her list

I guess you can't afford...blah blah blah...insert reference to being poor here...talk about nascar or trailers or something

Maybe you're not smart enough to understand...blah blah blah...make references to my poor education while spitting out her generic I'm, smarter than you are spiel

If your kids....blah blah blah....reference my poor parenting skills

end with a snotty little comment like "nice try though, skipper" and a stupid smiley :snore:

and we're done!


There...now I can put her on ignore and not even have to read her response :)

Pretty much sums it all up! :ROFLOL:
 

EmOhYouEssE

New Member
Awww :cry: looks like widdle I Heart Tigger doesn't like to be questioned on their fabwications.

How did we go from "an entire retraining of CM's" to a reminder? Looks like this person doesn't even know how to keep their own stories straight. Go figure!!

I also enjoyed the convenient "delete" of the email in question.

Em
 

Hrudey3032

Well-Known Member
Awww :cry: looks like widdle I Heart Tigger doesn't like to be questioned on their fabwications.

How did we go from "an entire retraining of CM's" to a reminder? Looks like this person doesn't even know how to keep their own stories straight. Go figure!!

I also enjoyed the convenient "delete" of the email in question.

Em


As someone who has had to re-train people before the issue at hand should not have been a big training session.

Generally the manager/supervisor would just tell the associate/cast member what to look for.
The time says this,the clock says that, I am sorry you will have to get another fastpass or get in stand by line.
Do not deviate from this rule.
Training session over.

On another note talking like a 2 year old does not get your point across better it makes you appear childish and immature.
 
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