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Disney responds to Fastpass question

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EmOhYouEssE

New Member
I've never used an expired fast pass...but one time I did feel we lost out on our FP window due to no fault of our own... we were held hostage inside the Brown Derby... We had the most horrible waiter who simply disappeared for over a half an hour!!! I think he was one of those waiters that did not like the free dining plan... even though we were using up two meal credits to eat there...

It was my first (an last) time eating there.... the food was fine but the service was worse than I could imagine is possible...especially for a "signature" dining experience. We missed out on our RnR FP because of him.:mad:

Sorry about the bad service at BD. It definitely puts a damper on a meal when service is like that.

If something like that happens again and you feel guilty about trying to use your late FP, then either 1) go up to the CM at the beginning of the FP line and explain what happened and I am sure they would let you on or 2) go to guest services and explain what happened and they will probably either tell you your FP is still fine or issue you a non expiring FP.

There is no reason to miss out on a favorite ride due to incompetence (on their part, not yours).

Em
 

EmOhYouEssE

New Member
I was there about 2 weeks ago. I had a fastpass for Thunder Mtn RR.. according the clock in the line it was time for ours to begin. I walk up and show the CM the pass. He told me I needed to wait 2 more minutes and looked at his watch stating it was not time yet. I backed up and looked at the "official" time at the line entrance and it's now a minute after. I stand and wait about 10 seconds and he lets a group with our fast pass time in. I walk up and give it to him and he goes, "Okay, it's time now, you can go in."

So essentially according to "his watch" we were 2 minutes early.. nothing more aggravating then that. I'm an honest person and wouldn't try to rush in, but if you're going to monitor the line, go by the clock that everyone is looking at. Instead, a group of 10 got to jump in front of us. :mad:

Well, if that is you in your avatar, I can't really say I blame the CM for wanting you to stand out front so they could look at you longer. I personally might have declared "disney daylight savings time" and made you wait another hour :animwink:

Em
 

BigB911

New Member
Again, great idea. It's unfortunate when you have to result to insults and calling people's posts "stupid", but it's good to know that there are FPPs like you out there.

Excuse me for having an opinion, and posting, just like everyone else on here.

The analogies I was trying to make, since I have to more clearly explain it to you, is that society has rules and regulations. In public, these are called laws. In private, as is the case with a resort and/or theme park, these are called policies.

The other point I was trying to make is that those of you that try to buck the system are taking the so-called "magical experience" out of WDW.
 

EmOhYouEssE

New Member
Excuse me for having an opinion, and posting, just like everyone else on here.

The analogies I was trying to make, since I have to more clearly explain it to you, is that society has rules and regulations. In public, these are called laws. In private, as is the case with a resort and/or theme park, these are called policies.

The other point I was trying to make is that those of you that try to buck the system are taking the so-called "magical experience" out of WDW.

So laws that are set forth to protect the citizens are the same as policies (which don't even exist in this case)? I'm just trying to understand your thinking (or lack thereof) process in this.

Please tell me you don't really equate people using a FP past the time to people driving drunk?

If you could point me to the Disney Policy (that you claim exists) regarding late fast pass use, that would sure be helpful. If it is Disney policy, then you should have absolutely no trouble finding it.

Now if you excuse me, I'm going to drink a case if N.A. beers (there is a small percentage of alchohol in each ya know) and drive my scooter around the neighborhood.

Em
 

Dwarful

Well-Known Member
I would think common sense would prevail with the whole fast pass system. Disney set this up to help guests get more bang for their buck while at WDW. I don't think Disney thought they had to set out a list of guidelines regarding the FP system...they clearly stated your return time is between X...&....Y. You clearly know before you use your ticket to get a FP when the return time frame is. If that time doesn't work for your group then don't get the FP's. It really isn't that difficult. I think many more people read boards like this and see how to extend that time.
Yes, things happen..rides break down, ADR's run long, life happens. FP's are just a perk not some absolute right. The world will not come to an end, your trip won't be ruined if you miss one FP usage. However, the only rides we have really seen the time windows enforced on previous trips were Soarin', TSM and PP.
I certainly don't think anyone should be offended or upset if Disney refuses to let you on a ride if your fast pass has expired hours or even days ago.
 

Raven66

Well-Known Member
Maybe they should print on the FP, return between so and so (or just whenever you feel like it):lookaroun


I honestly didn't know that you could use it later then the posted time. It's like with the refillable mugs. I thought bells and horns would start going off telling everyone I was trying to get away with something.:)
 

fosse76

Well-Known Member
I honestly didn't know that you could use it later then the posted time.

You can't. At least not as result of convenience on your part as opposed to situations outside your control that cause you to be late. It's up to the CM collecting FPs to determine whether or not to let you in.
 

mousefan1972

Well-Known Member
Overheard this past Friday (Sept. 5) while DH and I waited to board the "green" version of M:S....

Guest A and Guest B talking near us in line, mostly about how the orange version of the ride made them both :hurl:. Somehow, they start talking about fastpasses.

Guest A: Oh, you don't have to use the fastpass during the return window. You can use them any time after the first time listed.

Guest B: Really?

Guest A: Yup! We go around in the morning, collecting fastpasses. You can get one every hour. So we go around and collect them for evey ride, then we use them later in the day when it gets crowded. It's great!!

Guest B: I didn't know you could do that.

Guest A: Oh, yeah!! The CM (she said employee) will never turn you away. We just say one of the kids got sick and we had to leave and come back, or whatever story we think of if they question us. But they hardly ever do. You should try it.

Guest B: Thanks, I will!



(Yes, I actually overheard this exchange this past weekend)
 

EpcotServo

Well-Known Member
Guest A: Yup! We go around in the morning, collecting fastpasses. You can get one every hour. So we go around and collect them for evey ride, then we use them later in the day when it gets crowded. It's great!!

:eek:



Wow.





Just wow.















They're really smart for tourists.
:lol:
 

durangojim

Well-Known Member
Darn, the real best kept Disney secret's out, stupid message boards.:lol:

What I really want to know is how do you get an FP every hour?

You know, the more people that do this with FPs, the better it will be for those saints that come back at the correct times (as long as it's not in the evening when I suspect most people who wait to use the FPs return).
 

Raven66

Well-Known Member
You can't. At least not as result of convenience on your part as opposed to situations outside your control that cause you to be late. It's up to the CM collecting FPs to determine whether or not to let you in.

I'm sorry I didn't type it the way I wanted to say it. I know you aren't supposed to do it. I just meant I didn't know people did it and weren't turned away. I understand some situations where they would be let in but just to show up 6 hours later because the person felt like it was a good time to come.
 

EmOhYouEssE

New Member
Darn, the real best kept Disney secret's out, stupid message boards.:lol:

What I really want to know is how do you get an FP every hour?

You know, the more people that do this with FPs, the better it will be for those saints that come back at the correct times (as long as it's not in the evening when I suspect most people who wait to use the FPs return).

I just pm'd you a better kept secret re: FP's, lol.

Em
 

sbkline

Well-Known Member
So laws that are set forth to protect the citizens are the same as policies (which don't even exist in this case)? I'm just trying to understand your thinking (or lack thereof) process in this.

Please tell me you don't really equate people using a FP past the time to people driving drunk?

If you could point me to the Disney Policy (that you claim exists) regarding late fast pass use, that would sure be helpful. If it is Disney policy, then you should have absolutely no trouble finding it.

Now if you excuse me, I'm going to drink a case if N.A. beers (there is a small percentage of alchohol in each ya know) and drive my scooter around the neighborhood.

Em

The fastpass itself states your return time. It says, for example, to "return between 4 PM and 5 PM". So it is very simple and requires no other written policy. It's quite clear that you're supposed to use the fastpass in the time frame printed on it, which would conversely mean that you aren't supposed to use it after that time. Otherwise, they would simply print out a piece of paper saying "return any time during the day".

Now I am in no way trying to play this 3rd grade pompous pious game that many others on this thread are, by acting all holier than thou against those who abuse the policy. I am not passing judgement on those who return hours later. I am simply issuing a statement of fact, which is that you are supposed to use it in the allotted time frame and that the policy is clearly implied in the printing of the return time. Whether or not you comply with it, however, is entirely up to you and is of no relevance to me.
 

EmOhYouEssE

New Member
The fastpass itself states your return time. It says, for example, to "return between 4 PM and 5 PM". So it is very simple and requires no other written policy. It's quite clear that you're supposed to use the fastpass in the time frame printed on it, which would conversely mean that you aren't supposed to use it after that time. Otherwise, they would simply print out a piece of paper saying "return any time during the day".

Now I am in no way trying to play this 3rd grade pompous pious game that many others on this thread are, by acting all holier than thou against those who abuse the policy. I am not passing judgement on those who return hours later. I am simply issuing a statement of fact, which is that you are supposed to use it in the allotted time frame and that the policy is clearly implied in the printing of the return time. Whether or not you comply with it, however, is entirely up to you and is of no relevance to me.

I totally get what you are saying, but, do my ADR (Disney went as far as to even change the name from PS to ADR which would suggest a reservation for that time slot) times not also list a specific time? It's quite rare that we are seated "on time". Should Disney force others out of their table to make sure everyone eats on time as well? Regardless of a printed time, there are no policies in place for either situation.

p.s. I have not used more FP's than I have ever shown up outside of my timeslot for. I just find it humorous that people get so upset to the point they fabricate things to "prove their point" on something that has no affect on their trip or wait times (this is not directed at you btw).

Em
 

Disneychild92

New Member
Actually, I find you quite hilarious also...for someone who seems to think the issue is "petty", why then do you feel the need to comment on it...you contradict the last paragraph of your post. :lol::lol::ROFLOL::ROFLOL:

i agree to what you just said this is obviously someone who would go hours after there aloted time and its people like this that really annoy us on this apparently "petty" issue
 

Disneychild92

New Member
somneone might have said this before but on the FP ticket doesnt it axctually say that it cant be used out of the printed time slot i cant find any ones that ive had but im sure i read it somewhere?

so if it does say that then why do people ignore it, i dont mind the 5 minute thing i think thats understandable but using it over that then thats just taking the mick and ignoring the system that disney have put in!
thats my view anyway
 

durangojim

Well-Known Member
I just thought of something else, MNSSHP starts at 7pm although guests enter as early as 4pm. Are these people all scammers as they aren't waiting until the official time?
 

sbkline

Well-Known Member
i agree to what you just said this is obviously someone who would go hours after there aloted time and its people like this that really annoy us on this apparently "petty" issue


Guess again, Hoss. Either you didn't read it, or you didn't believe me when I said I generally endeavor to abide by the rules in this case. I make a point to show up at my allotted time. Yes, I have sometimes shown up 5 or 10 minutes early, hoping to get in that much quicker, only to be told to wait, and that's fine...I had no problem with that. And yes, there have been times when I got held up in line longer than anticipated, and shown up 5 or 10 minutes late and managed to get in, even though it's past my time. And I have no problem doing that. But again, I do make a point to show up at my allotted time, and no, I don't go hours after my time.

I just don't get the self righteous, goodie goodie attitude that so many of you have for petty rulebreakers at WDW, whether we're talking about pool hopping, fastpasses, refillable mugs, or whatever. So someone else is breaking a rule. So what? Move on and enjoy your day and don't worry about what those people are doing.

I guess people like you rub me the wrong way because I have a brother like you and I had to put up with that petty nonsense all of our growing up years. My older brother was what my Dad referred to as "pompous pious". Basically "pompous pious" can be defined as being very snooty, and prideful about what a good little rule follower you are, and having a need to make sure everyone knows how good you follow the rules. After all, what fun is it to be a rule follower if you can't make sure everyone else knows it. So in order to draw attention to what a good little rule follower you are, you have to make sure you make no secret of your contempt for those who would violate the least little jot or tittle of any rule. It's our way of pounding on our chest and showing how righteous we are.

I remember once when my cousin and I were playing checkers and we each agreed that we didn't want to play by that rule which says you must jump if a jump is available. Of course, my brother was incensed by that because how dare we violate a rule! He made sure to tattle to Mom about it and, of course, she didn't give a rat's butt. Or, more recently, there was the time 4 or 5 years ago, a group of us went to Six Flags and we went on that ride that spins you around really fast so that you stick to the wall. Part of the safety spiel was that you aren't to lay sideways during the ride. Well, there were two or three kids who chose to do it anyway, and as soon as we got out of that ride, my brother was mumbling and grumbling about those stupid kids who were breaking the rules. According to him, they should have been kicked out of the park and it would serve them right if they had fallen and broken their arms. And we got to hear him murmering about that the rest of the day, and even a year or two later when we'd talk about Six Flags, we would get to hear again about those evil rule breakers that day. You see, my brother is a rule follower, darnit, and he has to make sure everyone knows it! And how dare someone else break a rule in his presence! These kids broke a rule, galldangit, and my brother needed to make sure everyone knew how he felt about it!

And many of you here remind me of my pompous pious brother, with your constant need to make sure everyone knows that you're among those good little rule followers and your need to make sure everyone here knows the contempt in which you hold those who would commit such dastardly deeds as pool hopping or showing up late for a fastpass.

I suppose many of us go through that pompous pious phase during our childhood. There's the playground snitches that have to run to the teacher anytime they see a rule being broken. Or the kids in class that have to raise their hand and tell on another student for some petty thing or another. It's our natural way of making ourselves feel righteous and making sure everyone else knows it. But most of us mature and grow up at some point and grow out of that tattle tale/pompous pious mentality. Most of us except for those on these forums anyway. :rolleyes:
 

durangojim

Well-Known Member
Hopefully this will put everything to rest
fastpass1.jpg

fastpass2.jpg

How is it that something so insignificant generates so much controversy?:ROFLOL:
 
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