To be fair, I have no more knowledge than the average poster, so I can't argue with you financially or statistically. But, to go all the way back to the original argument, the reasons for the fall in attendance and profit aren't because of Disney's allegedly-slipping quality, but because of a credit crunch that has affected everyone adversely.
Believe me, everytime someone at TDO offers an idea to make more money by cutting quality, show or the Disney details they always start with a similar argument. People are still coming. They're still responding positively to our in-house 'fixed' surveys. So, we are doing everything right and no one knows we're offering less but charging more.
Except for one simple fact. Disney doesn't know how many folks have given up on them because of their drop in quality. There's no Power Point that can be shown to prove that XXX number of guests are no longer coming because of any changes, cutbacks etc ... I admit I don't know how many people have given up on the Mouse or cut back visits ... but the thing is, neither does Disney.
But I talk to a lot of people. People who aren't Disney nuts ... people who likely don't have a clue sites like this even exist ... and I've heard enough tell me they haven't been to Disney in a while and see no reason to return ... or others who hadn't been in years and were very unhappy to see the new lean and mean 21st century WDW.
Again, I have no idea how significant this number is ... but Mickey and Iger don't either.
Our criticism of Disney hasn't made a dent and it's my firm belief that WDW will continue to increase its success come the end of the financial crisis. The lack of an internet 20 years ago meant the average fan was less-informed and so wouldn't know about refurb budgets or anything behind-the-scenes -- much like the general public now, they'd visit WDW, have fun and be blissfully unaware. Again, we've changed more than Disney have: we're more knowledgeable, more cynical and more nostalgic than ever, and we have a forum to tell the whole world.
I think Disney fans are more knowledgeable now, absolutely. But is the general public? I'm not so sure.
Are people more cynical overall today? Yeah. I'd have to agree with that. The 21st century hasn't been a great period between terrorist attacks, economic disaster and scandals in everything from baseball to politics.
So that should carry over to Disney too. And really when you go from PoC to Stitch's Great Belch-off ... from Beauty and the Beast to Bambi 2 or Cinderella 3 ... from EPCOT Center to DCA or DSP ... from monorails and watercraft to buses ... etc ... well, why wouldn't Disney fans be cynical.
In 1989 I was the equivalent to a foaming fanboi Disney can do no wrong management apologist ... the thing is, though, there wasn't much (even now looking back) that Disney should have been criticized for. It was a period of amazing growth, creativity, quality and VISION. 2009? Not so much.
That's true whether the Internet was around or not.