I had some more thoughts on DVC members, and what happens when they do make complaints.
DVC wanted to change out glass for paper cups, and styrofoam for ceramic coffee mugs in the studio villas. The membership at large had a fit, and wrote letters to everyone in the chain of command, including the DVC magazine, myself included. The glass, and ceramics were returned.
DVC had to retrofit, or redo the rooms at Bay Lake Towers because of complaints from the members. The latest complaint being shoddy furniture/fixtures at Bay Lake Towers, and the wear and tear already showing. Housekeeping is another hot topic.
DVC members do band together to set things right, but on DVC forums about DVC, not the parks specifically.
The more chance the DVC members have to compare CA, and Disney Sea with WDW, the more chance of noticing whats wrong. Also remember DVC members usually come from a distance, and just being at WDW for a week is a treat, never mind complaining about Yeti. We also spend less time going commando in the parks, and stay at our resort more, cook dinner in etc. The Disney Dining Plan is a huge sore point for a lot of us, and a boon to the others.
However, being a DLR fanboi, I did complain about my home park, ten years ago. I did go to guest relations and mention problems I saw. I did write letters.
I and my band of Disney freaks also made sure we stopped into guest relations with compliments when Disney got things right, every time we noticed something great, new paint, when Murphy was added to Fantazmic etc.
I haven't complained about WDW mainly because I haven't been in 2 years, and not seen things for myself. Perhaps DVC is tracking my vacations , and may wonder why I am spending all my DVC points in CA, instead of FLA. If they ask I'll tell them why. Nothing new to see, and a lot of new things to see in CA.
We also bought Premier AP's thinking we would go to FLA, and CA, and that we'd save some bucks. That changed when we nixed our FLA vacation. So now we are using our Premier AP to get into Disneyland, and DCA, and for discounts all over the resort. I can't believe Disney is not tracking us through our AP and how we use it. The bean counters are probably having fits of joy at the money we spent on our AP's, but perhaps marketing, or other entity is asking why we aren't at WDW?