The Spirited Seventh Heaven ...

cw1982

Well-Known Member
Michael Eisner just tweeted about the passing of Robin Williams........and spelled Aladdin wrong

I'm still cringing from where one of the announcements I saw said that he "resides" with his wife in their home... anyone else think the obvious word there should be "resided?" I know my brain is a bit off right now and all, but come on...
 
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FigmentJedi

Well-Known Member
You can't cherry-pick a handful of photographs and get the full picture. If you're gonna compare CEOs, you need infographics, lists, numbers. Too bad no one here is capable of doing that....ahem.

Even in the ones you've got, there's a lot of irony there. Tony Baxter accepting what is basically his severance package....you blame Eisner for Figment when Iger has done diddly to change it...you call DinoRama "Eisner's DAK" without acknowledging that the entire park is "Eisner's DAK".
Eh, they're both pretty bad and anyone desperate enough for Iger to get replaced that they want Eisner back is a damn fool.
What has he even accomplished since he left the company? He went into the "exciting" field of trading cards briefly, produced a godawful stop-motion animated show for Nick at Nite, and failed at hosting some talk show that nobody cared about. The Old Emperor Has No Clothes and he was probably not wearing anything at all well before he left the throne.
Thinking current Eisner could run Disney just fine is just as much deluded pixie duster thinking as people thinking the way Iger runs P&R is just fine right now.
 

flynnibus

Premium Member
in the 80's the internet and forums didn't exist as we know today.
There weren't that many people sharing tips and techniques.. or best dates to go.
Specially helps people like me ( international visitors).

so I have no idea why you just say "no, its the same as the 80's". When its clear its not.

Oh, and you might want to check the dates on the infographic again... it shows a trend over the last 4 years. Unless you think this crazy idea of shared information over the interwebs and forums is something that just started in the last 4 years..:hilarious:
 

Phil12

Well-Known Member
Was it not 407-W-DISNEY?
Prior to 1988 the Disney World area code was 305 which also included all of south Florida. Due to rapid population growth in Florida a lot of new area codes were created and the 407 area code started in 1988. Also, the Disney World Central Reservations Office (CRO) is in Tampa. However, other CRO's take over as needed (such as when Tampa is threatened by a hurricane). They used to have a CRO in Salt Lake City as well. I used to keep track of this stuff rather closely.

Back in the 70's, 80's and early 90's I always made sure to keep up with all the CRO and Disney Travel Company toll free numbers because I'm cheap and I always look for bargains. With the advent of cell phones and free long distance calling I no longer worry about toll free numbers. But I am still cheap!;)
 
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FigmentJedi

Well-Known Member

Mike S

Well-Known Member
Well it was the next logical step. And hey, an attraction could probably be a better execution of Book 5's climactic fight then the movie.
I would rather have a ride simply be a tour of the Ministry maybe even without a single appearance from Harry and the gang. I wouldn't want the ride to be too similar to the other ones. They could always just make it a huge walkthrough with guests free to explore as they please as well.
 

PhotoDave219

Well-Known Member
I would rather have a ride simply be a tour of the Ministry maybe even without a single appearance from Harry and the gang. I wouldn't want the ride to be too similar to the other ones. They could always just make it a huge walkthrough with guests free to explore as they please as well.

I'm fine with Ministry. Especially if they're playing Jesus built my hotrod.
 

KJC

Active Member
You can't cherry-pick a handful of photographs and get the full picture. If you're gonna compare CEOs, you need infographics, lists, numbers. Too bad no one here is capable of doing that....ahem.

Even in the ones you've got, there's a lot of irony there. Tony Baxter accepting what is basically his severance package....you blame Eisner for Figment when Iger has done diddly to change it...you call DinoRama "Eisner's DAK" without acknowledging that the entire park is "Eisner's DAK".

I actually thought it was perfect to compare what Eisner actually built to concept art under Iger. What has Iger's reign been, if not lofty concepts downgraded over the course of endlessly drawn out construction?
 

ParentsOf4

Well-Known Member
If you look at the consolidated balance sheets the 'growth' in both their Cable Properties and P&R is entirely price increase driven.
There are growing signs that the latest round of theme park price hikes have run their course, becoming increasingly ineffective.

After three consecutive years of 7% or higher across-the-board price increases at the theme parks, tickets are up 4% this year, while the Disney Dining Plan is up 4.6%, increases that still are well above household income but at least a bit more sane. What gives?

Disney reports “Supplemental revenue data” in its 10K. For Parks & Resorts, this data contains “Merchandise, food and beverage” revenue and “Admissions” revenue.

Prior to 2010, merchandise, food and beverage revenue was higher than admission revenue, typically 1% to 5% higher. In other words, for every $1 in ticket sales, Disney sold $1.01 to $1.05 in merchandise, food, and beverage.

In recent years, Disney has aggressively increased all prices at the theme parks. As a result, merchandise, food, and beverage revenue was down to 89% of admissions revenue in 2013 (i.e. 89 cents on the dollar).

Merchandise, food, and beverage can be thought of as discretionary spending. If I want to visit a Disney theme park, I have to purchase a ticket. However, once inside the gate, I don’t have to purchase anything.

By raising prices faster than what people can afford, Disney has forced guests to cut back elsewhere. Instead of spending at WDW, they eat, drink, and shop offsite, where prices are significantly less.

In 2013, admissions revenue was up 11% while merchandise, food, and beverage revenue was up only 6%. The gap between the two has never been wider.

Last year, domestic attendance was up 4% while prices were up more than that. Yet Disney managed only 6% growth on merchandise, food, and beverage revenue. That’s just bad.

People still want to visit Disney theme parks, still need to eat, still need to drink, still want to buy souvenirs, but by squeezing tighter, Disney has lost a growing chunk of their vacation dollars.

Rather than drive guests offsite with higher prices, Disney needs to adopt a strategy that causes guests to spend all their vacation dollars onsite.

Disney needs to bundle hotel, ticket, food, and perhaps even merchandise into vacation packages that provide genuine savings to those willing to spend all their vacation dollars at WDW, not the disingenuous “raise prices 40% and then offer 30% discounts” strategy that they employ today.

Raising prices even more ain’t gonna cut it.
 
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WDWFanDave

Well-Known Member
In recent years, Disney has aggressively increased all prices at the theme parks. As a result, merchandise, food, and beverage revenue was down to 89% of admissions revenue in 2013 (i.e. 89 cents on the dollar).

Merchandise, food, and beverage can be thought of as discretionary spending. If I want to visit a Disney theme park, I have to purchase a ticket. However, once inside the gate, I don’t have to purchase anything.

By raising prices faster than what people can afford, Disney has forced guests to cut back elsewhere. Instead of spending at WDW, they eat, drink, and shop offsite, where prices are significantly less.

In 2013, admissions revenue was up 11% while merchandise, food, and beverage revenue was up only 6%. The gap between the two has never been wider.

Happy to have contributed to this for them...went in 2013 and spent only 40% of what we had planned on souvenirs due to the non-functioning wrist bands. Also makes me wonder if the 'free dining' promos factor into this at all? We were there on one of those, so our F&B spending was very low.

Next time, planning to stay offsite part of time in Orlando, not doing DDP, shopping at the outlets for things that are actually priced decently, and will likely only eat a handful of times on property. Far, far different strategy now for taking a trip to WDW for us.
 

stlphil

Well-Known Member
There are growing signs that the latest round of theme park price hikes have run their course, becoming increasingly ineffective.

After three consecutive years of 7% or higher across-the-board price increases at the theme parks, tickets are up 4% this year, while the Disney Dining Plan is up 4.6%, increases that still are well above household income but at least a bit more sane. What gives?

Disney reports “Supplemental revenue data” in its 10K. For Parks & Resorts, this data contains “Merchandise, food and beverage” revenue and “Admissions” revenue.

Prior to 2010, merchandise, food and beverage revenue was higher than admission revenue, typically 1% to 5% higher. In other words, for every $1 in ticket sales, Disney sold $1.01 to $1.05 in merchandise, food, and beverage.

In recent years, Disney has aggressively increased all prices at the theme parks. As a result, merchandise, food, and beverage revenue was down to 89% of admissions revenue in 2013 (i.e. 89 cents on the dollar).

Merchandise, food, and beverage can be thought of as discretionary spending. If I want to visit a Disney theme park, I have to purchase a ticket. However, once inside the gate, I don’t have to purchase anything.

By raising prices faster than what people can afford, Disney has forced guests to cut back elsewhere. Instead of spending at WDW, they eat, drink, and shop offsite, where prices are significantly less.

In 2013, admissions revenue was up 11% while merchandise, food, and beverage revenue was up only 6%. The gap between the two has never been wider.

Last year, domestic attendance was up 4% while prices were up more than that. Yet Disney managed only 6% growth on merchandise, food, and beverage revenue. That’s just bad.

People still want to visit Disney theme parks, still need to eat, still need to drink, still want to buy souvenirs, but by squeezing tighter, Disney has lost a growing chunk of their vacation dollars.

Rather than drive guests offsite with higher prices, Disney needs to adopt a strategy that causes guests to spend all their vacation dollars onsite.

Disney needs to bundle hotel, ticket, food, and perhaps even merchandise into vacation packages that provide genuine savings to those willing to spend all their vacation dollars at WDW, not the disingenuous “raise prices 40% and then offer 30% discounts” strategy that they employ today.

Raising prices even more ain’t gonna cut it.
Great analysis as usual.

However, one factor that contributes somewhat to this disparity is the increasing amount of DVC, or more specifically, the increasing number of DVC kitchens which allow people to not buy Disney food, which is a little bit different factor than scrimping due to direct price increases.

Of course lower spending on Disney food due to DVC kitchens is a little-appreciated factor in one of your other key points about the long term health of the parks, that is, that DVC trades much long term revenue for some short term profit.
 

ParentsOf4

Well-Known Member
Next time, planning to stay offsite part of time in Orlando, not doing DDP, shopping at the outlets for things that are actually priced decently, and will likely only eat a handful of times on property. Far, far different strategy now for taking a trip to WDW for us.
Disney needs to come up with a pricing strategy to stop people like you from leaving.

Using a fictional example:

Stay at a Walt Disney World resort and receive up to a 30% discount on all ticket, food, and merchandise purchases for your length of stay.*

* Some restrictions may apply.​

Someone close to the numbers needs to come up with the right combination. For example, a 30% discount for Deluxe, 20% for Moderate, and 10% for Value Resort guests.

The idea is to minimize how much guests spend prior to arrival (i.e. only the room needs to be prepaid) but encourage spending after arrival. Let them buy tickets, Disney Dining Plan, etc. after they check-in, using their discount to do so. (Of course, they are free to purchase these using their discounts before arrival, if they want to.)

Paying for tickets and the Disney Dining Plan before arrival just makes WDW seem so much more expensive.

People view the initial purchase price as a barrier. By lowering that barrier, they are more likely to participate. Once they are onsite, the discounts encourage additional onsite spending.

The key is to offer real discounts, discounts that offer real savings.

If Disney raises hamburger prices to $20 and then offers a 30% discount, it’s still a $14 burger, a ridiculous price for Disney’s Quick Service restaurants. No, still list that burger for $10 but offer those Deluxe Resorts guests a chance to purchase that burger for $7. There's still a lot of profit at $7 for a Quick Service burger.

Even if guests decide to spend a day offsite, Disney still collects their high-margin hotel money. In fact, those guests miss out by spending money elsewhere:

“I can have dinner at WDW and get a 30% discount or I can pay full price at Universal. What do I do?”​

Even if they spend the day at Universal, they are more likely to eat breakfast or dinner at WDW. And that 30% ticket discount makes Universal’s ticket prices seem so much more.

Use pricing and discounts to encourage spending at WDW, while simultaneously discouraging spending elsewhere.

It’s money in the bank. :D
 
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ABQ

Well-Known Member
Disney needs to come up with a pricing strategy to stop people like you from leaving.

Using a fictional example:

Stay at a Walt Disney World resort and receive up to a 30% discount on all ticket, food, and merchandise purchases for the length of stay.*

* Some restrictions may apply.​

Someone close to the numbers needs to come up with the right combination. For example, a 30% discount for Deluxe, 20% for Moderate, and 10% for Value Resort guests.

The idea is to minimize how much guests spend prior to arrival (i.e. only the room needs to be prepaid) but encourage spending after arrival. Let them buy tickets, Disney Dining Plan, etc. after they check-in, using their discount to do so. (Of course, they are free to purchase these before arrival, if they want to.)

Paying for tickets and the Disney Dining Plan before arrival just makes WDW seem so much more expensive.

People view the initial purchase price as a barrier. By lowering that barrier, they are more likely to participate. Once they are onsite, the discounts encourage additional onsite spending.

The key is to offer real discounts, discounts that offer real savings.

If Disney raises hamburger prices to $20 and then offers a 30% discount, it’s still a $14 burger, a ridiculous price for Disney’s Quick Service restaurants. No, still list that burger for $10 but offer those Deluxe Resorts guests a chance to purchase that burger for $7. There's still a lot of profit at $7 for a Quick Service burger.

Even if guests decide to spend a day offsite, Disney still collects their high-margin hotel money. In fact, those guests miss out by spending money elsewhere:

“I can have dinner at WDW and get a 30% discount or I can pay full price at Universal. What do I do?”​

Even if they spend the day at Universal, they are more likely to eat breakfast or dinner at WDW. And that 30% ticket discount makes Universal’s ticket prices seem so much more.

Use pricing and discounts to encourage spending at WDW, while simultaneously discouraging spending elsewhere.

It’s money in the bank. :D
Thanks for all your work with the abacus, per usual. Here's a question for you, which you may or may not have any insight into...When I decide to spend on myself and use Disney rewards dollars built up from Chase VISA purchases and say, buy a Mickey Mouse Citizen wrist watch for $350 (seemingly, one of the few things I cannot seem to locate easily outside of WDW property), does that equate to 1 for 1 dollars to WDW? I always wondered who is really profiting from that, Chase or Disney?
 

flynnibus

Premium Member
Thanks for all your work with the abacus, per usual. Here's a question for you, which you may or may not have any insight into...When I decide to spend on myself and use Disney rewards dollars built up from Chase VISA purchases and say, buy a Mickey Mouse Citizen wrist watch for $350 (seemingly, one of the few things I cannot seem to locate easily outside of WDW property), does that equate to 1 for 1 dollars to WDW? I always wondered who is really profiting from that, Chase or Disney?

Those kinds of reward programs come from the margin of the credit companies. They give you 1% back while they are making 15% elsewhere :)

There can in theory be promotional dollars from a company helping diffuse costs of such things... marketing arrangements, etc.. but in general the idea of a reward is simply funded by the Credit card and is just a normal retail sale when it's redeemed.
 

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