Actually he or she has a point. At some point Star Wars needs to evolve. The Force Awakens felt fresh and original because it washed the bad taste of the prequels out of my mouth and resurrected a look that was more OT-inspired. That's why everyone was doing jumping jacks over the whole "JJ Abrams is bringing back practical effects!!!" thing, myself included. But then Rogue One copied that look...and so did The Last Jedi. I didn't even bother to see Solo in theatres because it looked so aesthetically similar to the three movies that preceded it. I've long thought that the tired art direction is just as relevant to Solo's failure as the aimless storytelling of the ST.
The expensively-rusty, Jim Henson-y practical effects-driven OT-esque aesthetic simultaneously looks tremendous and has worn out its welcome. It works on The Mandalorian but somehow, it has become boring to look at on the big screen. Just imagine if we got a Star Wars movie set 100...heck, 1000 years into the future. Or the past? It's tantalizing to think about because it would look so alien.