False. Observation does not constitute enforcement (unless, as I stated earlier, we are defining enforcement as punishment).
So your arguement is it's futile to enforce anything, because you can't actually PREVENT it from happening? That's stupid. The point of enforcement is to
1) punish those who disregard the rules
2) discourage those who might disregard the rules from doing so
For the category of 'accidental' or 'I didn't know' - its very simple.. you don't drop the hammer on first offenses or accidentals.
Every single guest has ticket media that is unique and easily tracked. All Disney would need to do is institute a 'strike' or demerit system where problem customers are recorded. When the customer keeps doing it and racks up too many strikes/demerits, the company takes action against them. Remove them from the park, etc.
The problem is really the personal overhead to enforce things. If you were to save the enforcement for the really bad offenders and make it so attraction leads were able to mark customers without it being a huge ordeal.. it's feasible.
The problem customers fall into these major categories
- The 'I didn't know' crowd. Ok, make it so CMs actually address the problem to problem customers. If they are semi-intelligent, they learn from the experience and aim not to repeat it.
- The 'it was an accident' crowd. Ok, so you do it by accident.. that's fine. But you won't be doing it the whole ride. If you do it the whole ride, then you really aren't in this crowd category. If Disney raises awareness of the problem, this group shrinks in frequency
- The 'Im gonna do it anyway crowd'. These are the ones who need the enforcement to show Disney will not tolerate it.
The problem is Disney tolerates the habitual offenders for fear of impacting the other groups. It's not that hard to differentiate them.