Reminds me of the guy who wanted to fight one of our bartenders a few weeks ago because of how expensive Vegas drinks are, as if the bartender has any say in the price. Then got in a managers face, as if the manager sets the price. Finally was trespassed by security and told he’d be arrested if he stepped foot on our property again, he sure showed us.
That went away with covid.
What mousekeepers? My trip at a deluxe for 5 days in November included one pile of towels and emptied trash. Absurd and I bet they never come back
Quality of maid service at the Disney hotels has been headed to the the bottom for years now. It's the reason we now stay at Universal hotels when we visit, it isn't as if staying at the Disney hotels even gives you free parking anymore so what's the value of an overpriced hotel with zero service. It will not be long until Disney has to start cutting prices on hotels if they want to fill them with people because they are becoming an absolute joke.
Yeah, multiple posters have said that. But, that's the not the point. Even the cheap plastic ones they provided earlier were good enough to the things home in one piece. How long do you think the plastic umbrella rain cover will protect it? A cardboard mailing tube would have been better -- likely better than what they previously provided. BUT, they promised the cover (a cheap one at that) and then said, "Sorry, we're out" and called it a day. It took the Internet complaints to obligate them to provide a discount for that experience. If it were me, I'd tell them to keep it. Oh, yeah, I've been doing that for nearly two years now.
If said bartender KNOWS it should be cold (i.e. it's not Great Brittan using Lucas Electric 'fridges) and brings warm beer TWICE without noticing, I'd say that on the bartender to do something about. I would POLITELY decline said beer and ask for a refund. If I don't get the refund, I think they'd have a problem a that point!
Exactly
In an earlier post a poster commented about pool noodles. How hard would it have been for Disney imaginEars to obtain a substantial quantity of pool noodles cut them to the appropriate length of a light saber then fit a cap on each end? Voila! Instant low cost / creative light saber packaging that is way better and customer pleasing than a plastic bag.
IF the beer had been warm then yes the bartender would be the person to fix it… BUT… that wasn’t the case, it was about the price which the bartender has no control over. The exact same scenario as telling off a CM because you don’t get a sleeve, the CM has no control over that. If you have an issue take it up with someone who can actually do something about it, aka guest relations (or take your business elsewhere to really make a statement), but taking it out on a poor CM who has absolutely zero ability to remedy it does nothing but make you a massive tool and make that CM miserable.
I had hoped that was the point I was making. Thanks for making it clear.
But consider this... if you don't go, and I don't go, and all the other people who are claiming that they just don't find value at WDW any more don't go (instead of making a reservation for next fall), then maybe sooner or later the suits will get the clue that people are tired of paying much more money for much less entertainment value...
As long as you take it to the right people and are decent about it… the “sorry if a CM gets in the way” sounded horrible though, I’ve worked hospitality / management for over 20 years and I’ve dealt with more than my share of jerks over the years so I get very protective of my people, they deserve the same respect as anyone.
