News and observations from the past month

Bairstow

Well-Known Member
Can we get some high powered lights to shine on the glow portions of the rockets while they are in the loading area. Then the suckers would glow throughout the ride.

My understanding is that the glow-in-the-dark sections were basically large decals which were intentionally removed to cut down on light pollution in the spaghetti bowl.
If they wanted to reintroduce that effect and re-installed them, a bank of blacklights could charge the phosphorescent panels very quickly.
The wet boats are the new boats in question, yes.

Interesting, because as of September 9th they were still painting/prepping several new boats at central shops.
I rode the attraction on the 8th and whatever boats we were riding in, they were taking on a lot of water during the drops.
Half my butt was soaked through, and after the guests got off at unload there was a CM with a long-handed dustpan baling as much water as she could from the floorboards.
 

HMF

Well-Known Member
@marni1971 I just got back and you pretty much described my feelings about my trip. The CM's at MK were terrible, save the COP, Pooh, IASW. HM had the worst (the one loader dude was great, though). The CM's outside SM wouldn't look at anyone except each other, and if they did, they glared. I've never seen so many CMs look so miserable. I thought it was just me.
.
I can't really blame them. How would you feel knowing that the people in charge don't care and are being forced to harass people into subscribing to MM+ and having to deal with the Honey Boo-Boo generation.
 

pixargal

Well-Known Member
I might be dating myself here, but I always liked the narration PREVIOUS to that one. Remember I/O? His was the same voice at the video kisoks you'd see all over Epcot where you could make dining reservations.
Yes, you are dating yourself. LOL! I don't recall that one, guess I will search on youtube to listen to it. I wonder what year they switched over?
 

tirian

Well-Known Member
You are the best ever for posting this. How about the CPs who sing and dance.
I almost didn't post that because I didn't want to offend anybody, but then I thought, "It's not my fault they overdo it."

Yeah, I've never seen a Guest respond favorably to a CP who sings and dances, or one who acts like a drag queen and calls it "MAGIC." On one trip I pulled out my ID and said, "Look, I work in an office in Celebration, but I know enough about Guests to tell you to calm down."
 

tirian

Well-Known Member
I've dined at Club 33 as a guest with a club member. Good food, but I was a waiter in better places on the East Coast, and prepare better fare in my own home on a daily basis. Club 33, while very nice, is for ignorant nouveau riche, and current executives at TWDC with no sense of taste, or palette.
We haven't been to Napa Rose yet, as their seasonal menu hasn't synced with our personal tastes at the times of year we visit DLR. But we will eat there at some point. We did enjoy cognac, and expensive cigars at their outdoor lounge when they first opened.

So you're saying it's like Blue Bayou, the worst excuse for New Orleans food I've had the displeasure of eating. :D
 

tirian

Well-Known Member
I have no problem with Starbucks on Main Street. Quite frankly, it's about a decade late, but it was desperately needed so better late than never. Grande Latte with whole milk for me, please. I'll handle the Splenda process on my own.

Agreed. In fact, I don't even have a problem with the theming of the new Bakery on Main Street. I wish it had a better selection of real baked goods, but I don't find the interior to be as lousy as some people had reported.
 

Tom Morrow

Well-Known Member
There are a LOT of factors that go into declining CM service, but MM+ / Nextgen has very little to do with it.

I'm glad more and more people are noticing and acknowledging the vastly improving service at Universal. My experience there is always better than at WDW lately. One thing that always irks me is how a lot of Disney CMs still have it in their heads and convince themselves that they are superior to Universal Team Members. Sorry, not anymore.
 

TP2000

Well-Known Member
I've dined at Club 33 as a guest with a club member. Good food, but I was a waiter in better places on the East Coast, and prepare better fare in my own home on a daily basis. Club 33, while very nice, is for ignorant nouveau riche, and current executives at TWDC with no sense of taste, or palette.

That about sums it up. The only thrill to be found at Club 33 is enjoying a real cocktail in the middle of Walt Disney's Magic Kingdom. It makes you feel a tad naughty, and yet it was Walt's idea, so you can't really get in trouble.

I don't blame Club 33 for expanding and closing for six months for refurbishment. The place needs to be brought up to 21st century standards for fine dining, or at least meet the bar raised by Napa Rose. Carthay Circle, now that the bugs of 2012 are worked out, is even beating Club 33 at this game. If this goes well for Club 33 in Anaheim, I have to wonder if Michael Colglazier and George Kalogridis won't try and bring the concept finally to WDW somewhere?

Back OT to Martin's observations... I wonder how many senior managers and TDO execs even get exposure to stuff like this? Are they even seeing it? Do they have feelers out in the park to even know the changes that are taking place with morale and such? Or are they simply managing via PowerPoint shows in TDO conference rooms and getting reports from lower management that have been scrubbed clean of controversy and had any cracks in the foundation photoshopped out of the picture?
 

TP2000

Well-Known Member
Yeah, I've never seen a Guest respond favorably to a CP who sings and dances, or one who acts like a drag queen and calls it "MAGIC." On one trip I pulled out my ID and said, "Look, I work in an office in Celebration, but I know enough about Guests to tell you to calm down."

Oh, that's fantastic. If I had been there in line behind you, I would have bought you dinner to thank you.

I've noticed that behavior a few times myself. Where's the supervision and local management to clamp down on that stuff? It's just unprofessional. If the Imagineers who designed and built these rides, many of which were supervised by Walt himself, had wanted a vamping lounge singer on the unload dock they would have added an animatronic to perform that role.

But why is that even okay for these CM's? Where's the supervision to clamp down on it and keep them professional? They are not the star of the show, they are merely the polite and efficient operator who keeps the real show running.
 

dreamscometrue

Well-Known Member
Great to read your comments Martin. We’re also just back from 10 days on property, and I’d like add a few of my observations. Hope you don’t mind.

I should preface this with a quick ‘bio’. Although I’ve been to WDW a number of times, there were several years between the first few trips. Since 2007, we’ve made 12 trips and have spent about 90-100 days in the parks during that time. I’ve also been hanging around this site and others since 2005, have read a ton of Disney books and, watched several of Martin’s videos (martinsvids.net). All that to say that while I don’t have the insight and experience of many of the locals or insiders on here, I am more versed in WDW history and its attractions than the average guest.

Also, we do almost every single attraction in the parks, because we’re not just thrill riders and like all the slower paced offerings as well. The only attraction in all 4 parks that we don’t bother with is the Imagination pavilion. It essentially doesn’t exist, so we don’t bother. Here are thoughts based on my recent trip.

Disney’s Animal Kingdom
· I have the exact same thoughts as Martin on the attractions, and I commented to my family that Dinosaur, although not like it was when it opened, seemed to have more effects. It was more enjoyable this trip, but I couldn’t articulate all the reasons for that.
· The Wilderness Explorers scavenger hunt is really fun. When we signed up and got our books, all the people registering were adults. :) Throughout the day we saw a large number of people participating.
· We watched a Mandrill have surgery at Rafiki’s Planet watch
· Gi-Tar Dan is entertaining
· We love the theming, shows, treks, trails and details of this park very much, but it needs more rides. Pandora needs to be built a.s.a.p.

Disney’s Hollywood Studios
· We thought the attractions were in better shape overall than we’d seen the past 10 years.
· The Great Movie Ride looks wonderful and when we were there, we saw a couple aliens and the ‘slime’ in that scene. That scene didn’t look too bad to us. It was nice to even see the munchkin with the manhole on his head pop up because that rarely worked when we rode.
· Muppet Vision was the best we’d ever seen.
· Fantasmic! really looked good for the 2nd trip in a row (better than we’ve seen it in years), and we were okay with the boat not being there because refurbishments are always welcomed.
· Rock ‘n Rollercoaster, Tower of Terror, Star Tours, Toy Story Midway Mania and Voyage of the Little Mermaid all seemed to be in very good shape (although Martin noted ToT ‘issues’)
· One Man’s Dream still amazes me
· We went to The American Idol Experience twice and didn’t hate it at all. I know that it gets bashed, but we were there on a slow Sept day (ToT wait time 10 min and R’nRC 20 min. mid afternoon) and the Idol 2pm show had over 300 people (I quickly added the number of responders when we did our button test at the start) and was at least half full. We saw it again with even slightly larger crowd. The performers were decent and we found it relatively fast pace and not a bad way to spend 30-40min.

I can't wait for the new Star Wars expansion, and as Spirit noted, perhaps a Cars addition as well.

Epcot
· Still like the reimagined Test Track
· Mission Space orange is a decent ride
· Living with the Land looked good
· Soarin’ is still a fave, but looking forward to a brand new film. This could make the experience almost like a new attraction, as is the case with Star Tours 2.
· I quite like the Seas with Nemo ride, and love spending time in the aquaria after the ride.
· Spaceship Earth looked very good to me. I didn’t see any issues with the animatronics, the burning Rome smell was in force, and the descent showed lots of ‘stars’ and triangles, but thankfully no garbage or working lights during this trip
· Although we enjoyed the Future World attractions, we spent less time there than on any trip the past 10 years. We’re looking forward to a yearlong closure of Imagination, and something significant in there. Wonders of Life needs to reopen as a pavilion as well.

· World Showcase is always fun for our family (all adults) and it keeps improving imho. We love the entertainment-never miss Off Kilter, The British Revolution, Mo’ Rockin’ and the World Showcase Players at U.K.. The additions the past few years of an expanded Cantina, Via Napoli, the upcoming Spice Road at Morocco, La Cava del Tequila and Tutto Gusto wine cellar have all been great!

Magic Kingdom
· In general, Magic Kingdom buildings, landscaping and its attractions are also in the best shape we’ve seen in years.
· Thankfully, our PoTC rides did not seem quite as bad as Martin’s. The water screen is not clear and there were no mermaids, but we didn’t notice any AAs not singing on our 3 rides. Our boat was fine.
· Tiki room looked good. As Martin noted, we noticed on repeated visits to the attraction that things were being repaired and replaced.
· CBJ looked really good, and like Tiki Room, I don’t mind the shorter version.
· I don’t play any video games at all or anything of the sort, but I love Sorcerers of the Magic Kingdom. I played on 3 different days and really enjoyed it.
· We’d never seen Splash Mountain in this awesome state! It was like riding a new attraction. The first day we rode, the only things not working of which we were aware were the leaping fountains and a projection effect. The next day, the projection effect was working. It’s nice to see them fixing effects quickly. I assume the leaping fountains will be addressed with the refurb in early 2014.
· BTMRR looked really great. Smoke was billowing from the stacks, geysers on the ride and at the exit were all working and Tumbleweed looked great, except for the bathtub guy who was static. The earthquake scene doesn’t really exist; some dynamic elements are sorely needed there.
· Although the butt of some jokes, the Tangled bathroom area is a nice addition. On more than one occasion, we sat in the shade, had a snack and just recharged. We also sat there one evening to watch ‘Wishes’. It’s a nice spot.
· We enjoyed Enchanted Tales with Belle. The magic mirror effect is very cool, the wardrobe animatronic is neat, but the Lumiere one is amazing! I was a ‘suit of armor’ and my wife, the ‘wardrobe’. All the kids seemed to have a great time, enjoyed meeting Belle, and I liked how we all got a Photopass card on the way out (and a bookmark :)).
· We got to see the ‘Sword in the Stone’ ceremony for the first time, and I was selected to try to pull it out. I couldn’t. Some little kid did. What the hell?
· I officially like Lafou’s Brew better than Butter beer
· We rode Journey of the Little Mermaid 5 times, over the 10 days and liked it more and more each ride. I know some people don’t like the medium that was selected to ‘tell the story’, but the effects looked good, all the AAs functioned well, the sound quality was good...it’s a nice addition and a solid ‘D’ attraction imho.
· We didn’t ride the 7DMT...just sayin’
· HM and SM are still favourites. I love the HM queue. Martin described the ride conditions so no need to discuss.
· The most annoying thing on property to me is that stage in Tomorrowland. It ruined COP for us!
· We like Storybook Circus better than Toontown.
· Overall, we found maintenance property wide to be better than it has been for a number of years. That doesn’t mean that there’s not attractions that need attention, but if you believe that this is because of years of neglect, it’ll take George et al. a few years to change the culture and come up with the money to make things better.

Also, Splitsville was a lot of fun for we adults, and we're looking forward to the completed Disney Springs revamp.

Oh yeah, one more thing. The longest I ever waited in a queue at WDW was 2 hours on Thursday, Sept. 12th. It was, however, worth every single second to spend 3 minutes chatting with Marty Sklar and getting my book signed. :)
 
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Scuttle

Well-Known Member
Not sure if this has been reported, but the last row of each boat for pirates isn't being used due to the water issues. Also it's so annoying getting backed up to the fire scene because the unload situation for pirates is disastrous.

I'm with you Martin the ride needs major help.

Also no movement from the barking spaniel, no mermaids at all and the black beard projection might as well be turned off.
 

ParentsOf4

Well-Known Member
Agreed. In fact, I don't even have a problem with the theming of the new Bakery on Main Street. I wish it had a better selection of real baked goods, but I don't find the interior to be as lousy as some people had reported.
I love this post from Eddie Sotto, which neatly summarizes Starbuck's on MSUSA and how something special was created "down the road". :D

When theme becomes a process. Margarine to spread on any type of bread.
Here's an article on how Starbucks was integrated into the WDW MK. It's all there. A textbook case of a well and richly themed space including story, earthy coffee inspired palette, the period, the details are there, everything. Well, almost everything.
http://www./2013/06/story-of-starbu...ouse-fit-into-magic-kingdoms-main-street-usa/
9066969365_8c3a3d5ff4_z.jpg

This image is obviously distorted, but makes a statement. You can see the Starbucks format thinly layered (mirrored times 2) beneath the expected Victorian furnishings that are everywhere else on Main Street, in fact, the store is "generically Main Street" if there is such a thing. Has Main Street become "churn of the century"? What happened to charm? Soul? Fun? Has the need for mass capacity queues created the equivalent to shopping malls with mass parking lots in front of the stores? Does that erode the experience? Is there a choice since it will be so popular? Hmmm. What is "special" about this experience that you can't get on the way to work? Victorian Fonts? It may be just sign of the times, or is it?
9066970441_a55edf41df_z.jpg

Corporate details....
http://www./wp-content/uploads/2013/06/starbucks.jpg
BTW I LOVE STARBUCKS and spend a fortune in there. I respect the company and everything they do. It's a place I'm in all of the time in every town I go to and that's the point. Is it "special" when it's at Disneyland too? Could they not just serve the coffee out of the old market house and have bags of it on the shelves with other stuff? Is it special?
Speaking of special, "down the road" they are busy inventing new themed drinks people wish they could try and making a fortune, meanwhile Disney is obsessed with importing ordinary everyday experiences to replicate the world we left. Makes you think. Why can't the same effort go into things for Main Street that are uniquely Disney?
images
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Five%20Millionth%20Butterbeer%20Celebration%20LR.jpg

I must admit, it's a bit messed up to see kids holding beer mugs..
 

Figments Friend

Well-Known Member
Back OT to Martin's observations... I wonder how many senior managers and TDO execs even get exposure to stuff like this? Are they even seeing it? Do they have feelers out in the park to even know the changes that are taking place with morale and such? Or are they simply managing via PowerPoint shows in TDO conference rooms and getting reports from lower management that have been scrubbed clean of controversy and had any cracks in the foundation photoshopped out of the picture?

They are reading it here...right now...in this famous Forum.
Make no doubts about it...they are.

( waves )

:)
 

GoofGoof

Premium Member
I have been at WDW for the past 5 days, and agree with many of Marni's comments.

As FP+ testers, we have had 3 (or 4) booked FP's each day. We have scarcely needed them, except for TSMM. We have let Buzz, HM, Splash, and ToT passes go unused, as we had already ridden multiple times without needing them. Haven't used our KTTW cards yet to double-dip, as again there was zero need.

We have ridden PoC 4 times, and the screen was not working at all.
It was lovely to see so much water again in the Laughin' Place on Splash. 3 consecutive rides Wednesday night with zero wait! Might be a good idea to shut off the water canons once the sun goes down though.
BTMR was fun again. The track replacement stopped my fillings from shaking out of my teeth this year.
Tiki birds better than ever without Iago and Zazu.
I've been served a lot of lukewarm or borderline cold counter service meals this year. Maybe they are preparing way too much food ahead of time for crowds that never materialize.

First time ever that I have felt DHS was a half day park. My SIL doesn't do ToT or RNRC, so my nephew and I rode each only once. With FP's for TSMM, we accomplished that plus ToT, RNRC, Star Tours, GMR, and VotLM, plus two Streetmosphere shows and lunch at Sci-Fi between 10:30 am and 2:30.

Today's trip to AK, was as usual, a half day. Rode/saw: KS, Pangani Trail, Dinosaur, Finding Nemo, EE, ITtbaB, shopped and had lunch in just a little over 3 hours. Could we have done more? Probably; but everyone felt like we had done enough.

Epcot still rocks for us, and we are looking forward to our full day there. Soarin' film desperately needs cleaning. SSE was wonderful, as usual. Mostly, we have just zipped in to spend an hour or two pre or post dining, so we haven't spent a full day there yet. Saw EO for the first time. Didn't hate it - just didn't get it. Figment and Nemo are merely time-fillers. The showing of IllumiNations was delayed multiple times "due to technical difficulties" last night, and we left without seeing it (saw it on Tuesday already). I suspect it didn't run at all last night (Thursday), as we never heard or saw anything as we headed out and to our car. Feel free to correct me, if I somehow missed it.

The park crowds have been virtually non existent this week, so my impressions of FP+ are somewhat skewed. I hate to give the glowing credit to MM+, when really our success has been due to my planning and the timing of our trip.

Our trip is only half over, so I'm sure I will have more comments later.
Interesting observations. There was a report from someone earlier in this thread that lines were significantly longer due to FP+. Doesn't sound like that was your experience. I know September is a slow time, but I'm very curious to know what the actual impact will be to standby lines.
 

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