My Magic + details ...

[ChrisFL]

Low tech or no tech? Reservation Center can help, but they are being instructed to actively teach the Guest how to do this on their own by accessing the account via proxy. Front line cast actively encouraged to ask Guest to use their device (iDevices and Android) to show Guests how to do it themselves.

This is the part I can see failing miserably. People, even the ones with smartphones are still not very technical, in general, and people on vacation don't want to think for themselves, which is why they book months in advance, so they can turn off their brain when they arrive.

Anyway, I'm betting that Universal is going to have some very clever ad campaigns after that launches, about having a vacation without feeling like you're doing something as complicated as your taxes.

 

[DisneyDebRob]

Staying home and not going to Disney sounds a lot less stressful. My head hurts.

 

[sublimesting]

This is going to turn out to be a textbook case ofhow to ruin a multi-billion dollar company in one fell swoop.

 

[Soarin' Over Pgh]

Ok I've read through all 7 pages but please forgive me, I haven't read through all accompanying 90 billion threads and pages worth of info outside of this thread.... my brain simply can't handle it.

So, magicbands. @WDW1974, @Lee, @lentesta.... one question I have that I haven't seen anywhere yet. What will these COST to the consumer? Obviously, a ticket price hike is in order (and goes without saying) but will that also include the price of the MagicBand itself?

I noticed it was stated it costs Disney $4.50 each to produce. So is Disney going to charge people (minimum) $5 for getting one of these, or will it be 'included' in the price of the ticket?

Again, sorry if its been answered already.

 

[ddrongowski]

So how many FP+ can we get in one day?

3

 

[sublimesting]

We skipped a lot of years going to Disney because we didn't want to deal with massive stand by lines. FP was the only thing that brought us back. FP+ is going to be what drives us away again.

 

[ddrongowski]

I am thinking of starting up the MagicalUniversity+ where I will offer degrees in MyMagic+, complete with trademark infringing degrees that you can print at home! Classes start soon at just $99!

I'm thinking about starting a smartphone rental center for all those guests that don't have a idevice or android device. It really surprises me that Disney expects guests to supply specific hardware for Disneys benefit. They need to issue out Disney owned devices for guests to use.

 

[ddrongowski]

I still don't understand how it works for someone who decides to visit only a day or two in advance.
Can't be good...

It works really lousy for them.

 

[ddrongowski]

Whatever happened to the whole soda machine card reading system that was supposed to solve the issue of people stealing soda? Did that implantation work or fail?

 

[DisneyDebRob]

Just had a brain fart. Please excuse me if you've heard this before. Want people to not wait in long lines? Not be disgruntled by this new FP+ stuff? Want to make more money? Build new attractions.

 

[bubbles1812]

I'm thinking about starting a smartphone rental center for all those guests that don't have a idevice or android device. It really surprises me that Disney expects guests to supply specific hardware for Disneys benefit. They need to issue out Disney owned devices for guests to use.

I could honestly see someone making a mint off something like that. You can have the MM+ website bookmarked and have a number available that people can text/call if they have questions. I know a lot of people have smart phones but as someone else said, that doesn't necessarily mean a person is up with things technologically. My mom has a smart phone. Does that mean she uses it well or really needs it? Nope. And my dad has a flip phone from an ancient era of cell phones And it is expected that he is supposed to use this system well?

Just had a brain fart. Please excuse me if you've heard this before. Want people to not wait in long lines? Not be disgruntled by this new FP+ stuff? Want to make more money? Build new attractions.

Stop making sense. It's not the Disney executive way

 

[ddrongowski]

How long will the queues be at the centralized kiosks?

That will completely depend on how well guest will be at using the kiosks. so figure very long, but hey just use your smartphone.

 

[ParentsOf4]

We dont have an answer to that however its likely to be the same as how same-day ticket media would be handled.

My personal belief is that anyone who isnt booking a trip through Disney and doesnt get their tickets 3 months in advance - including passholders - will be SOL.

It's now been revealed what the advantage will be for onsite guests: 60 + 10 days booking vs. just 60 days for everyone else.

For popular attractions, this will be a huge advantage.

I'm still waiting for a clearer explanation of what will happen to local AP holders. Let's see how this evolves.

 

[BoardwalkGlenn]

I didn't read through all of the posts so I apologize if this has already been covered, but how would this work with outside tickets? We usually buy tickets from MWR (military tickets) or undercover tourist. Would it be more difficult to use these tickets? Is this a way for Disney to push out outside sellers?

^^^THIS

This is what I want to know as well, and so far I don't think we've received any official word on this. We rented DVC points for this December and purchased tickets from Undercover Tourist. I hope (re: unfortunately need) we can use book FP based on room reservation...or adding the ticket media to the MDX account if needed.

Or just hope it doesn't roll out until 2014

 

[MattC]

I have been refraining from commenting on this whole My Magic+ thing because I prefer to wait and see for myself if it sucks. Also, we all know how the rumor mill goes, more speculation than fact. That being said, with all the testing that has happened or is happening and the consistency of info we have been getting I can confidently say this sucks. We burn through 3 FPs by 11am! Also, we are local pass holders. We don't plan our trips 10 days out much less 60! And sure don't stay in only one park all day! What are we suppose to do?!

 

[devoy1701]

I could honestly see someone making a mint off something like that. You can have the MM+ website bookmarked and have a number available that people can text/call if they have questions. I know a lot of people have smart phones but as someone else said, that doesn't necessarily mean a person is up with things technologically. My mom has a smart phone. Does that mean she uses it well or really needs it? Nope. And my dad has a flip phone from an ancient era of cell phones And it is expected that he is supposed to use this system well?

Stop making sense. It's not the Disney executive way

I really think the smartphone part of this is a moot point. An article I read published this month says that 61% of the mobile phones on the market are now Smartphones, up from about 50% last year and 40% the year before. Chances are someone in the family is going to have an idea around how to work a smartphone app.

 

[PhotoDave219]

I'm still waiting for a clearer explanation of what will happen to local AP holders. Let's see how this evolves.

I'm pretty sure it will evolve into chaos.

From the way it currently Appears: Anyone - not just AP holders - who doesnt buy a package deal 60+ days out and able to make FP+ ressies are at a severe disadvantage.

 

[bubbles1812]

I really think the smartphone part of this is a moot point. An article I read published this month says that 61% of the mobile phones on the market are now Smartphones, up from about 50% last year and 40% the year before. Chances are someone in the family are going to have an idea around how to work a smartphone app.

You have a point. I knew the figures were something like that. But like I said, having a smartphone does not necessarily equate to being able to use a smart phone well... Particularly in parks that have shaky wireless at best (Yes they are trying to improve it but they are no where near there) and on a website that continues to have many problems. If my parents went down by themselves, they would be sitting ducks. I can't imagine they would be the only ones.

 

[draybook]

I don't mind scheduling my bathroom breaks, they're usually within 30 minutes of eating.....

 

[maxairmike]

That's honestly a really good point. Anyone know how they expect to address to inevitable ride closures? @WDW1974? @maxairmike. It's now not so simple as giving out FPs for later... And presumably people aren't going to watch "switch" to a different right since they will have booked "that particular ride" 2 months in advance. I know I wouldn't. And pointing out that "Hey FPs are available at the HM that you can switch to isnt going to cut it"

I haven't heard an answer to that yet, because I don't think Operations has quite figured that out themselves yet! From what I've heard during this latest testing period it has been very much flying by the seat of their pants regarding downtimes, and extended ones have really thrown things into chaos. I know we have some Ops CMs on here, and if they have any insight, I'd love to hear it (PM me if you'd like, instead of sharing it on here, and I'll digest it). If I were a betting man, I'd expect to continue seeing the "re-adds" in paper form for quite a while as their "temporary" fix, even though the analysts behind the system are likely screaming about the idea because it severely impacts forecasts and the desired predictability of the system. I certainly wouldn't want to be the poor ops CMs or even front line managers that have to deal with that. People get nuts enough as it is when rides break down without planning and expecting a particular experience for two months…yeah, I don't expect Guest Relations to be a very happy place.

I'm always reaching out to my friends, though, so as soon as I hear something more concrete, I will let on what I can (when it comes to park operations, a curious mind never stops learning). Looking in from the outside can kind of make things harder, especially when you don't have connections as high as Spirit and others.