TheMaxRebo
Well-Known Member
It also ignores that the wait times were often way off well before Genie+ existed. There are guest satisfaction reasons to inflate wait times to an extent regardless of any financial incentive anyways, but it's also not really an exact science. If the wait is posted as 30 minutes, and suddenly 750 people join the queue in the next 5 minutes, it'll be a while before the wait time updates to reflect that.
absolutely - but the issue is now that they are charging for the line skipping method it brings this into question, which doesn't create warm thoughts about the company/management/etc