I hate to tell you this about Caribbean Beach Resort...

disneydiva72

New Member
My cousin just came back from her trip, and her, her husband and her two kids all had to go to the Doctor for welts they had all over their bodies, UGGHHH it was bed bug bites! She was freaked because she had no experience with bed bugs before and she said the itching was crazy and had NO CLUE what the welts were.

She complained to the hotel and spoke to the manager. But I'm afraid that the resort will do nothing about it....I really like the Caribbean Beach but now I don't want to stay there!
 

wvdisneyfamily

Well-Known Member
Walt Disney World Resort does have a broad-based pest management preventative program in place that is administered by highly trained personnel. In addition, a daily inspections process is utilized by our resort staff. Our pest management program exceeds industry standards.

It is not uncommon in the State of Florida to occasionally experience issues with insects. If something is ever found, our highly trained pest management team treats immediately. The Guest room, to include the rooms above, below and nearby the Guest room, are thoroughly treated. Our highly trained Pest Control team will assist the Guest with inspecting personnel clothing and belongings should a situation arise. Should you have specific treatment requirements, or if you see anything in your Guest room, we will certainly do everything we can to accommodate your requests and / or respond with appropriate treatment.

According to public health experts, bed bugs are not known to transmit any infectious agents. For more information, Guests should contact their local Public Health Department, the United States Department of Health and Human Services (HHS), or personal physician for more information. The Orange Country Public Health Department can be contacted at 407-836-2600. The United States Department of Health and Human Services can be contacted at 1-877-696-6775 or via their website at www.hhs.gov.

This is a very reassuring post. Thank you!
 
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disneydiva72

New Member
Original Poster
I just re-read the original post and it seems the people who were staying at the resort perhaps didn't contact the manager until after they got home from their trip. Is this the case? Does anyone else read it that way?

Yes, that is true, they thought they were mosquito bites or no-see-ums(sp?)
once they got home the bites got worse not better and she said they just didn't look like "normal" mosquito bites, she then took her son to the Pediatrician because as most mothers do, she was worried and thats when she found out it was bed bugs, then she called Disney and they were very "oh well, too bad so sad" about it..... and as she said to me, its not like she expected them to pay for her trip or anything, but she did ask if they were going to do anything about fumigating the room and the person on the other end said "I have no idea"....thats just not an answer you want to hear, at least lie and say YES! :lol:


All I know is that I'm staying at the Poli this December and if I end up with bedbugs they are going to arrest me, I FLIP OUT over stuff like this, I'm freaked by it.
 
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Phonedave

Well-Known Member
Yall are making me itch :lookaroun

Anywhere can have this problem. You can actually get some Febreze antimicrobal spray from any store and just keep your bed sprayed once a month and you will be fine. I take this on all of my trips when I have to stay at a hotel and just spray it down before I will sleep in it. You know that most hotel beds are refurbished matresses anyways :hurl:


Sorry.

First, bedbugs are not microbes, they are insects. Antimicrobal spray is not going to do a thing to them.

Second, bedbugs do not live ON the bed. They like cracks and crevices. They may live IN the mattress if they can get into it, but they prefer to live during the day in places like behind loose baseboard, between the bed frame and the wall, between the bottom of the drawer and the bottom of the drawer box in the night stand etc. They only come out at night (in the early pre-dawn hours) to "go about their business". In fact, even if you were being bitten and you sat up and turned on the lights chances are you would not see them, as they would scatter as soon as you moved around, and would be gone by the time the light is on.

All Febreezing is going to do is create a nice smelling surface for the bedbugs to crawl around on later when you are in bed. :)

As I said before, check for bedbug p00p when you get into the room. If you see it, let management know, and ask for another room.

If I was a resort manager and a guest was bitten, I would comp them a night or two. It's really not the resorts fault if it's an isolated case. Things like this can and will happen. However they should respond accordingly and a bit of compensation goes a long way to repairing ill feelings.

-dave
 
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Phonedave

Well-Known Member
Good advice Dave, is it also possible to find out right away by looking under the mattress when you first get into the room upon check-in?

That is the tip I had heard once upon a time...


That might work as well. They could be living between the mattress and box spring, but just because they are NOT there does not mean they are not somewhere else.

I allways give the room a once over anyway. I find lots of things that mouse and house keeping misses (this is not a Disney only problem) Most of the time is stuff like business cards or pens down behind the furniture.

I am still waiting to find the money clip with $5,000 in it :)

I also do the same when I leave, to make sure I dont leave my money clip with $5,000 in it behind :)

I do this check just so there are no "suprises" later

-dave
 
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66Stella

Member
well, i just changed my hotel from caribbean beach to port orleans :lol:. glad i found this out too, im like adrian monk when it comes to stuff like this


My hubby calls me Mrs. Monk and kids around that he is going to get a me a surigal mask to wear when we fly...but then again we travel to the most germ infested place ever...WDW. I don't mean that it is unclean by any measure, just that where you have people, you have germs. Unfortunatley, it does seem that the bedbug situation happens at clean hotels as well as dives...I was told to look under the mattress and if there were brownish looking rust spots then that meant that bedbugs were there. My sister-in-law just got back from a cruise (not sure which line) and she got bed bugs:mad:
 
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Lucky

Well-Known Member
Sorry.


If I was a resort manager and a guest was bitten, I would comp them a night or two. It's really not the resorts fault if it's an isolated case. Things like this can and will happen. However they should respond accordingly and a bit of compensation goes a long way to repairing ill feelings.

-dave
I'm familiar with the sorts of problems that cause managers to "comp" a night or two. Bed bugs are worse.
 
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Elonwy

Member
Yes, that is true, they thought they were mosquito bites or no-see-ums(sp?)
once they got home the bites got worse not better and she said they just didn't look like "normal" mosquito bites, she then took her son to the Pediatrician because as most mothers do, she was worried and thats when she found out it was bed bugs, then she called Disney and they were very "oh well, too bad so sad" about it..... and as she said to me, its not like she expected them to pay for her trip or anything, but she did ask if they were going to do anything about fumigating the room and the person on the other end said "I have no idea"....thats just not an answer you want to hear, at least lie and say YES! :lol:


All I know is that I'm staying at the Poli this December and if I end up with bedbugs they are going to arrest me, I FLIP OUT over stuff like this, I'm freaked by it.

I kind of wondered if, since they were no longer staying at the resort when they reported the problem, that the manager thought he/she really didn't have to do anything?

I could see them taking more of an immediate response if they had guests at the front desk telling them about bed bugs but guests calling from home probably isn't as urgent to them.

Hopefully, even after the lax response they at least did SOMETHING.

My mom always told me that cleaning my room includes running the vacuum over the mattress...she would have FREAKED :eek: if there were bedbugs in the room. I'm guessing vacuuming the mattress would help, right?

Please say yes, I'm getting my vacuum out right now for my own bed. :lol:
 
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Master Yoda

Pro Star Wars geek.
Premium Member
I kind of wondered if, since they were no longer staying at the resort when they reported the problem, that the manager thought he/she really didn't have to do anything?

I could see them taking more of an immediate response if they had guests at the front desk telling them about bed bugs but guests calling from home probably isn't as urgent to them.

Hopefully, even after the lax response they at least did SOMETHING.

My mom always told me that cleaning my room includes running the vacuum over the mattress...she would have FREAKED :eek: if there were bedbugs in the room. I'm guessing vacuuming the mattress would help, right?

Please say yes, I'm getting my vacuum out right now for my own bed. :lol:
Sure it does!:animwink:


Not really but I did not want you to be too freaked out. The only thing that works is inceticide and high temperature washing.
 
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Elonwy

Member
Sure it does!:animwink:


Not really but I did not want you to be too freaked out. The only thing that works is inceticide and high temperature washing.

so these little buggers can hang on to my bed while I'm putting the full force of a hurricane on them????

AAAAAAAHHHHHH!!!!!!:eek::eek::eek:

They will take over the world!

On the brighter side, screw what Mom said, I am NOT vacuuming the bed everytime I change the sheets :D
 
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Phonedave

Well-Known Member
so these little buggers can hang on to my bed while I'm putting the full force of a hurricane on them????

AAAAAAAHHHHHH!!!!!!:eek::eek::eek:

They will take over the world!

On the brighter side, screw what Mom said, I am NOT vacuuming the bed everytime I change the sheets :D

No, they will not hang onto the bed.

There are two things to consider.

1) They do not live on your bed. They live in cracks and crevices. They only come to your bed when you are in it sleeping, cause they want a snack. They can get INSIDE your mattress, but unless you have the Spaceballs Mega Maid Super Suck-O-Matic vaccum, your not pulling them out from inside the mattress.

2) Even if you did suck them up, that does not kill them, it just moves them to inside your vacuum. Unless you get rid of that bag somwhere way far away, they will live, and maybe come out again.


-dave
 
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Elonwy

Member
No, they will not hang onto the bed.

There are two things to consider.

1) They do not live on your bed. They live in cracks and crevices. They only come to your bed when you are in it sleeping, cause they want a snack. They can get INSIDE your mattress, but unless you have the Spaceballs Mega Maid Super Suck-O-Matic vaccum, your not pulling them out from inside the mattress.

2) Even if you did suck them up, that does not kill them, it just moves them to inside your vacuum. Unless you get rid of that bag somwhere way far away, they will live, and maybe come out again.


-dave

gee thanks Dave... I have been called a few nasty things in my life but a "Bedbug Snack" might be one of the yuckiest :animwink:
 
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Phonedave

Well-Known Member
I'm familiar with the sorts of problems that cause managers to "comp" a night or two. Bed bugs are worse.


It's a bug. I guess it's a matter of opinion. Do I want them in my room, of course not. Nor do I want them in my house. In fact because I live in a condo, I do check for them, just because they can migrate from unit to unit. I have had two stinkbugs in my unit, so I know there is a gap *somewhere*. (Stinkbugs will come into houses in the spring when the weather gets warm so they emerge, then it gets cold and they go loking for somplace to get warm)

But it's in the same class as if I saw a roach or a silverfish in a hotel. Sould it be there - not at all. Do they pop up even with the best of prevention, sure they do.

Maybe they can sing the Happy Working Song from Enchanted and the bedbugs will clean your room :)

-dave
 
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Elonwy

Member
Come on people. Dont you know that if you sleep tight you wont have any problems with bed bugs....geesh...:brick:







Sorry, couldnt resist....:ROFLOL:

after reading this thread I'm starting to wonder if there's any truth to that. Maybe if i tuck my sheets in SO tight that the bedbugs can't sneak in I'll be OK...now just in case it doesn't work where did I leave my incubator...I'm getting back in!
 
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OneLuckyMom

New Member
Medical expenses? They were bitten by bed bugs. Maybe they should have given them some Cordazone.

Yes, medical expenses. The OP stated they went to the doctor (I actually READ the posts before jumping in - may I suggest you do the same?), hence there were medical expenses that should be reimbursed. Even the best insured of us have co-pays these days. And if they are uninsured, a doctor's visit can be pricey.
 
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Eyorefan

Active Member
Yes, medical expenses. The OP stated they went to the doctor (I actually READ the posts before jumping in - may I suggest you do the same?), hence there were medical expenses that should be reimbursed. Even the best insured of us have co-pays these days. And if they are uninsured, a doctor's visit can be pricey.


I do think that Disney owed them a "Thanks for telling us, we will be sure and take care of it."

Just because a person went to the doctor doens't mean the company should have to reimpersed them. If they had been bitten by ants on Disney property and then went to the doctor, I doubt anyone would expect the company to pay that co-pay.
 
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