How could Disney Enhance the Bus Ride experience

dixiegirl

Well-Known Member
love it!!! but i'd vote for two for the people who get stuck standing during the ride...to make up for not being able to get off their feet after a long day in the parks.

I do try to offer my seat and childs to those who look like they really need it, pregnant, elderly, etc........I've been there( well not so much elderly , but pregnant, yeah those cankles, not so pretty or feel good!)
that would be great though would'nt it....."please take a small shot or two by the hand as we make the way towards your destination" There's a bus enhancement for ya! .....(oh I make me laugh, and snort too!)
 

EvilQueen-T

Well-Known Member
I do try to offer my seat and childs to those who look like they really need it, pregnant, elderly, etc........I've been there( well not so much elderly , but pregnant, yeah those cankles, not so pretty or feel good!)
that would be great though would'nt it....."please take a small shot or two by the hand as we make the way towards your destination" There's a bus enhancement for ya! .....(oh I make me laugh, and snort too!)

i can hear it now...please take an extra shot of tequila if you are standing on the bus...oh and don't forget they'd need to repeat it in spanish too...like on the monorail. something like...Por favor, tómese una inyección extra de tequila si usted está parado en el autobús
 

dixiegirl

Well-Known Member
i can hear it now...please take an extra shot of tequila if you are standing on the bus...oh and don't forget they'd need to repeat it in spanish too...like on the monorail. something like...Por favor, tómese una inyección extra de tequila si usted está parado en el autobús

Oh my god !! Yes I just snorted so loud my kids in the other room went "what mama"?.....Evil queen your just great!!! i'm still snorting!!! (yes thats my laugh, Party of one as I always say!)
 

Pioneer Hall

Well-Known Member
Once the ticket media / KTTW cards have RFID (nextgen) chips in them, couldn't their signals be picked up at each bus stop and that info relayed to the dispatcher?

No swiping needed.


Yes...but there would have to still be a way that they know exactly what you are waiting for. If you want to go to Epcot, there needs to be a way that it recognizes that is where you want to go. At everything except for the value resorts you just wait in one area basically and the buses just show up. It could work a bit better at the parks, but there would still need to be a way to make sure that your card was specifically read for where you want to go.
 

EvilQueen-T

Well-Known Member
Oh my god !! Yes I just snorted so loud my kids in the other room went "what mama"?.....Evil queen your just great!!! i'm still snorting!!! (yes thats my laugh, Party of one as I always say!)

lol you're never alone on these boards! and congratulations on the upcoming anniversary. my husband and i have our 17th tomorrow actually. we did our 13th and 15th at wdw and had an absolute blast. have fun!
 

Gator

Active Member
As long as they have regular stops - the best data collector is already available.. the human bus operators. Bus operators can simply provide feedback to the system that there may be abnormal queues, or pass customer complaints simply with location/destination info which dispatch can match against known activity.

By then, it's WAY too late. The only time a bus operator at, say, Carribean Beach knows a specific bus is needed is when a family has been waiting 30+minutes for an Epcot bus and is screaming at the third empty Typhoon Lagoon bus driver - who then calls dispatch and sends whatever they need. Why would I want to wait even longer? By then, a bus is on the way (hopefully).

My system would need some kinks worked out, but it would be real time. I walk up, I swipe each card of my family (like at a fastpass machine), and press the chosen-park button and DisneyTransport repsonds. If Disney can use a fastpass system, and can also sense when one area of the park is too crowded and add an event to pull people to a new area, they can make the bus-stop-system work.
 

Tom

Beta Return
By then, it's WAY too late. The only time a bus operator at, say, Carribean Beach knows a specific bus is needed is when a family has been waiting 30+minutes for an Epcot bus and is screaming at the third empty Typhoon Lagoon bus driver - who then calls dispatch and sends whatever they need. Why would I want to wait even longer? By then, a bus is on the way (hopefully).

My system would need some kinks worked out, but it would be real time. I walk up, I swipe each card of my family (like at a fastpass machine), and press the chosen-park button and DisneyTransport repsonds. If Disney can use a fastpass system, and can also sense when one area of the park is too crowded and add an event to pull people to a new area, they can make the bus-stop-system work.

Exactly. Their system can't rely on drivers to report in. First of all, the drivers are already taxed enough, and should be focused on the safety of their guests. But as you mentioned, if a driver is sitting at a Resort Hotel stop, he/she doesn't know how many people are waiting for MK vs AK. It would waste valuable travel time if he/she were to yell out and ask for a raise of hands.

The problem I DID think of with the card swipe thing is abuse. If you have a group of kids come up *cough*pop warner*cough* to a bus stop...one of them is guaranteed to be "that kid" who hits all the buttons, just like he does in elevators. Lots of false readings. Of course, forcing them to swipe their room key (which then logs EXACTLY who pushed the button) and then press ONE and ONLY ONE destination (MK, EC, DHS, AK, DTD), they're held accountable.

But again, you get into the issue of people who don't have room keys. But they're just day guests and technically shouldn't be riding around property on the buses "just for fun", so perhaps they just end up waiting until someone else hails a bus to their destination. OR, as a back-up plan, they tell Bell Services on their way out the door, and Bell hits the button.
 

flynnibus

Premium Member
By then, it's WAY too late. The only time a bus operator at, say, Carribean Beach knows a specific bus is needed is when a family has been waiting 30+minutes for an Epcot bus and is screaming at the third empty Typhoon Lagoon bus driver - who then calls dispatch and sends whatever they need. Why would I want to wait even longer? By then, a bus is on the way (hopefully).

You're taking an exaggerated scenario that wouldn't exist when this system is used... to prove it wouldn't work. That's illogical.

The feedback can be very simple... customer complains, bus driver keys the demand from what location - done. The system could also provide real-time updates on the next ETA which could be relayed to the complainer.

There is no need to wait till 30mins for that.. and there is no point in claiming there is a 30min window between any bus. They should have this system REGARDLESS to be able to act as a safety net for the primary demand-load system.

The hybrid solution is simply having guests indicate someway where they are waiting to go, and that indicator is reset when that style bus hits the stop. It's as simple as an evevator call system. Guests indicate which destination they want, if someone already has, you don't need to press it again, and when that bus gets there.. the system is reset. If the crowd exceeds the bus capacity, the bus driver can use the forementioned system to provide feedback to the demand controller that there is 'unanswered' demand at the stop, not just new demand.

'Per person' systems are much harder to implement for the reasons listed prior you didn't address.

My system would need some kinks worked out, but it would be real time. I walk up, I swipe each card of my family (like at a fastpass machine), and press the chosen-park button and DisneyTransport repsonds

You are only considering how to signal the demand (which is problematic in itself..) and are choosing to ignore the REST of the system which includes fulfillment and resetting. You can put on blinders if you like... but it doesn't make those problems go away and for a system to be viable, the entire loop must be satisfactory.
 

flavious27

Well-Known Member
By then, it's WAY too late. The only time a bus operator at, say, Carribean Beach knows a specific bus is needed is when a family has been waiting 30+minutes for an Epcot bus and is screaming at the third empty Typhoon Lagoon bus driver - who then calls dispatch and sends whatever they need. Why would I want to wait even longer? By then, a bus is on the way (hopefully).

My system would need some kinks worked out, but it would be real time. I walk up, I swipe each card of my family (like at a fastpass machine), and press the chosen-park button and DisneyTransport repsonds. If Disney can use a fastpass system, and can also sense when one area of the park is too crowded and add an event to pull people to a new area, they can make the bus-stop-system work.

Really you don't even need a FP system in place. If the problem is that either a line is too long or a group has been waiting for too long, just using sensors and video cameras would be enough that dispatch would see that there is another bus needed. Disney could just make every bus queue a weight station. The system would sense when people enter and leave the line, it could also sense how long a line has been in place. Dispatch can view cameras setup at that station to confirm that guests are weighting and see how many are. They can have a program written that will alert dispatch when a group has been waiting for too long, without a bus on the way.

But along with any of the tech used, disney should have CMs there to inform guests and also give alerts to dispatch.
 

Gator

Active Member
You are only considering how to signal the demand (which is problematic in itself..) and are choosing to ignore the REST of the system which includes fulfillment and resetting. You can put on blinders if you like... but it doesn't make those problems go away and for a system to be viable, the entire loop must be satisfactory.

Holy crap, man! I don't have space OR time to write out a complete engineering manual on how some new way of bussing people works. That's Disney's paid employees job. I suggested something that WOULD work as POINT 1 ONLY in a new bus networking system. We've all experienced the 30-45 minute wait at a resort. I'd love it if Disney knew I was waiting to go to Epcot, saw that a bus won't be back for 20+ minutes, and dispatched a bus from a route needing little bus seating capacity. Imagine never waiting more than 15-20 minutes for a bus ever again. If you want faster and better service at a bus stop, there has to be a better system than telling the bus driver as he pulls away. Talk about archaic.
 

dixiegirl

Well-Known Member
lol you're never alone on these boards! and congratulations on the upcoming anniversary. my husband and i have our 17th tomorrow actually. we did our 13th and 15th at wdw and had an absolute blast. have fun!

AWW thanks so much! Hapy Aniversary to you as well! I can't believe how fast it goes by !!And it all started at Disney , nothing like celebrating down there....!! Although these days being married for 5 years is a big celebration in itself!
 

flynnibus

Premium Member
Holy crap, man! I don't have space OR time to write out a complete engineering manual on how some new way of bussing people works. That's Disney's paid employees job. I suggested something that WOULD work as POINT 1 ONLY in a new bus networking system

Well in that case I propose telepathy.. it's only POINT 1 in the system... I don't need to worry about the validity of the rest of the system. That's why Disney pays people!!

We've all experienced the 30-45 minute wait at a resort. I'd love it if Disney knew I was waiting to go to Epcot, saw that a bus won't be back for 20+ minutes, and dispatched a bus from a route needing little bus seating capacity.

Disney already does this - and no I've never experienced a 30-45min wait for a bus anywhere on property.
 

EvilQueen-T

Well-Known Member
more seats. i hate it when there's a big line of people and one of the buses with the single row of seats facing each other shows up.
 

flynnibus

Premium Member
more seats. i hate it when there's a big line of people and one of the buses with the single row of seats facing each other shows up.

Those are actually the highest capacity buses... standing capacity is greater then sitting capacity on buses. If you have a big line.. these are the buses you WANT.
 

EvilQueen-T

Well-Known Member
lol i know but i still hate them. nothing worse than trying to hang on for dear life while trying to keep your 6 y/o from tumbling away every time the bus sways.
 

stuart

Well-Known Member
more seats. i hate it when there's a big line of people and one of the buses with the single row of seats facing each other shows up.

Disney had them configured that way. What is more annoying is when a bus shows up and people refuse to move to the back, leaving a gap when half a dozen or so people could get on, or don't stand two abreast in the middle of the low floor buses (which they are designed for).
 

captainkidd

Well-Known Member
Haven't read this thread, but I actually rather like the buses at WDW. They're comfortable. They're A/C'd when it's hot. They play music (most of them) themed to wherever you're headed. Plus, I enjoy looking around Disney property.They're almost always clean, except for the occasional slob who was raised in a barn. There's no foul odor to speak of. And I love the announcements made by the new audio system they put in a couple years back.

If I could change anything about them it would be this:

1.Sharing of buses by resorts. That gets irritating, especially if you have to stand.

2.Non-direct routes. Sometimes you just want to get back to your resort or to the park, but the buses have to make a stop at a water park first.

Both of those things are clearly financial moves on Disney's part, so it's understandable. Other than that, the bus experience at Disney is just fine by me.
 

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