You mean, wait times didn't skyrocket because of FP???? :veryconfu
Nope.
The arguments against FP are funny to me. FP has had a major improvement on the way my family tours the park. We are able to get more done, whether it is additional attractions, dining, shopping, or chasing turtles. I know this for a fact.
Most arguments against FP center around the premise that it hurts someone, somewhere. The simple fact is, Walt Disney World is a discretionary, luxury product, so I have a hard time feeling remorse because someone I don't know might not have a good as time as me because they failed to research the simple process of sticking your ticket in a machine and coming back at the time printed on it.
I know that sounds harsh, but I'm not going to socialize my vacation so others who don't put the same effort in get the same quality product as I do.
FP works under a set of rules. I work within those rules to maximize my vacation. Everyone has that opportunity.
I understand the OP's frustration. It was especially bad when KSR was the only FP and was in soft opening. We had two greeters to explain it and a sign stuck in a tire rim.
I don't think I was ever called as many names as I was that summer, the most common being a racist.
However, you are a cast member, you deal with it. One last word of unasked for advice to the OP. Within the context of your post you have a complained about guest and the company, you have identified your work location, and you have what I assume is a picture of yourself as your avatar. This is probably not a good mix for job security.