ford91exploder
Resident Curmudgeon
But try doing that at least once a week, 20 hours straight with not much more than a pre-determined 30 minute break to try to rush down some food (a break which could come at any time in the day), while having to maintain a good appearance and be polite to everyone. And you're not allowed to sit down. Oh, and you can be fired without cause at any time for any reason, and regularly see colleagues being fired, instead of it just being a technical possibility, so you never know when you'll be next.
And most of all, I bet the IT workers you're comparing to CPs aren't on minimum wage.
Are there tougher jobs than being an MK CP? Sure, but that doesn't mean anyone should endorse the working conditions Disney has developed over the last couple of decades, which is pretty much identical to the Foxconn factory slaves the US media is so quick to criticise in China.
The IT guys (in my case field guys) share one key attribute with the average CM, Once they get there they are not in control they are there until the customer says they can leave that frequently means no meal breaks etc in my 'go kit' I have energy bars and a MRE for those extended troubleshoots.