The worst thing for us was that it was a 9 hour flight from Orlando to Amsterdam and then we were supposed to have a connection to Dusseldorf Germany. The flight was originally supposed to leave at 5pm, and with an international flight, you had to check in 3 hours in advance, and then they delayed the flight 7 hours. So we had been at the airport since something like 1:30 p.m., finally boarded at midnight...there was no way for the kids to nap. So there I am with an EXHAUSTED 2 year old and 4 year old...after being in airports or planes for nearly 24 hours. They gave each of us a $15 meal voucher for Orlando airport, so the last time the kids had eaten was 5 Orlando time about 15 hours before. (they were sleeping when the meal cart came by, so they missed that meal.) Tired, cranky, hungry 2 and 4 year olds on a bus is NOT good. Plus, Germany has a law against traveling children without car seats, and since they had lost the one car seat, we'd have been stuck once we got to Germany. We were SOOOOO lucky. The bus happened to go past a gas station outside of Zevenaar, which is only 15 minutes from my in-laws', who also had car seats for the kids. So we called them up, the bus stopped long enough for us to pass the kids on to oma and opa, who took them to McDonalds...it was around 7pm Dutch time by then, so they just took the kids and fed them and put them to bed while we rode back to Dusseldorf to pick up our car. But while we were waiting at the Amsterdam airport for the carseat that never came, Husband was running back and forth between baggage carousels because they kept telling him "Oh, no, it's coming out on this one...oh wait no....that one" while I was standing there holding my 2 year old and singing to him to get him calm, while my 4 year old fell asleep in my 2 year old's stroller. I think I had to stand there holding him and singing for close to 2 hours by that point. We were starving, but the lady told us there was no time to eat, they were waiting for us on the bus, but not to worry, they had sandwiches and drinks for all of us (there were about 30 of us). So then to get on the bus and have them say "Oh, yeah, sorry...we already ate those."...I was livid. Thank the Lord for my In-laws....at least the kids got fed and got to bed and didn't have to go any further. Trip from a VERY hot place, and then to not get any compensation when we turned in the claim...then they FINALLY got the car seat in to Germany after we had left....they wanted us to come and pick it up! Hubby called and said "Fine, but I'm supposed to be at work on Monday, and I'm an engineer and my time is worth about 100 Euros per hour...and it's a 2 hour drive there. So...you can either pay to ship the carseat that YOU lost to us, OR, you can pay me 400 Euros for my time plus gas to come and pick it up, OR you can buy us a new one and have it shipped directly to us. Your choice." They paid to send it to us. I think after that fiasco, we are due for a flawless trip this time, right?