Someone said they logged in from their phone at 12:30, while in a car, and were directed immediately to the site. This queue randomizer is absolute garbage. I am so sorry to anybody who didn’t get the races they were looking for. What a cluster…
I registered for Dopey through the early registration link for the perfect group last week, but had to get my family registered today. I opened my first browser window just before 9:45am, but the first window to make it through the virtual queue was one that I opened around 12:50pm; it didn't get me in until around 1:30. It makes no sense that the window that was opened 3+ hours later was the first one to make it to the front of the virtual queue; this only encourages people to use multiple windows, which further stresses Disney's shaky servers.
By the time I finally got through, the events I was trying to get had all filled up already, with the remaining ones filling up as I was checking to see if they wanted to do those instead. None of my family was able to get registered for anything. I understand why they don't allow you to register for other people during the early registration period because people would abuse it, but I'm now stuck in a really awkward situation where I'm in but the others aren't, all because their IT system is hot garbage. With runDisney, it's like every time they try to do something it's their first time; they never seem to learn from their past errors.
I've been around long enough to remember how glitchy registration was when they used the Active servers. As troublesome as that could be, today's registration was far worse than anything back then. I've emailed and called them, but I'm honestly not expecting them to do anything; Disney is hardly the world-class organization they claim to be.
EDIT: I would be a lot more sympathetic if this were some small, inexperienced, inexpensive local event, rather than one of the biggest (if not the biggest) running events in the country in its 30th year. A big city like Los Angeles or Miami could never get away with organization this bad (the problems and headaches extend far beyond registration), let alone one of the Majors like Boston or Chicago. This is yet another textbook example of Disney charging more while providing less, and getting away with it simply because of the value of the Disney name.
