This is why I quit the customer service industry, because most of the time the customer is, in fact, a moron. I worked at Disney for a while too. Morons on parade.
Has anyone ever seen a patent for MM+ ?
I can't go into details, but to the OP I can say it doesn't look like it.
Has anyone ever seen a patent for MM+ ?
My digestive system is %75 gravy at any given time anyway, so what was described to me just sounds like what I call "lunch".Maybe he was the one that left the growler on the floor as well. I know if I drank gravy my digestive system might revolt in a manner such as that.
Arent you just complaining about the complainers there? Hating on the haters kinda makes you a...wait for it....hater. Glad YOUR trip went well but just for arguments sake lets pretend you had an issue with your band and had to visit guest relations a few times during your trip. You would be singing a different tune. MM+ has been great for some and awful for others. For the ones who have had no issues its hard to see why people dont like it but just try to put the shoe on the other foot. I dont hate it, but I dont love it either. @ParentsOf4 has said a bazillion times, "its a zero sum gain/loss".Wouldn't it be wonderful if the haters stayed home? These are people who can never be satisfied...even if Disney him have them a free stay. There would always be something to complain about. MMM+ is not a failure. It enhanced my last two trips beyond my expectations. Yes, there's going to be kinks and some may experience trouble but that's just life. Maybe if the haters would spend more time off line complaining and more time experiencing MM+ they would have a different opinion.
Maybe he was the one that left the growler on the floor as well. I know if I drank gravy my digestive system might revolt in a manner such as that.
Theatricality and deception are powerful agents to the uninitiated... but we are initiated, aren't we Bruce?There are times when sharing a common language with its own variations on terminology, can deliver un expected unintentional smiles to the initiated.
That's a large assumption to make, and one based on two parks that are massively different in size and scale.Even if Uni does implement something similar they probably won't invest the same ridiculous amount nor will they ignore park additions and maintenance to do so ...
Not to mention that Universal would benefit from the troubleshooting and R&D Disney has already done.That's a large assumption to make, and one based on two parks that are massively different in size and scale.
If UNI decided to implement something similar, I cannot guarantee what the state of their IT systems are under the covers, so I can't guarantee it's not as big of a mess, or bigger than Disney. Disney has twice as many parks and attractions, more than 10 times the number of hotel rooms that would be be impacted, and who knows how many POS systems as well. Yes, Disney may spend more, but it's likely because their resort is a large order of magnitude more complex.
Arent you just complaining about the complainers there? Hating on the haters kinda makes you a...wait for it....hater. Glad YOUR trip went well but just for arguments sake lets pretend you had an issue with your band and had to visit guest relations a few times during your trip. You would be singing a different tune. MM+ has been great for some and awful for others. For the ones who have had no issues its hard to see why people dont like it but just try to put the shoe on the other foot. I dont hate it, but I dont love it either. @ParentsOf4 has said a bazillion times, "its a zero sum gain/loss".
I had no issues with it but saw several who did. One in particular was a gentleman at the AKL front desk and he just had a really stressed out look on his face. He wasnt screaming and yelling. Just waiting on the CM who was typing things on the computer. I will never forget the look on his face. It spoke volumes to me. I was walking around the resort enjoying a beer and soaking up the atmosphere (so fun at AKL) and I thought to myself, That guy just wants to be in the state of mind that I'm in right now, but he cant. It made me think of all the conversations Ive been a part of on this forum regarding MM+ and in that moment it made more sense why some people loathe the system. It just takes that one bad experience to kill it for you. Yes, they will work out some kinks but there will always be the possibility of a catastrophe that could happen to ANYONE with such a complex system.
One last thing and I promise im not trolling. When you say, "It enhanced my last two trips beyond my expectations." I have to ask what were your expectations going into it? Or perhaps how you were touring the parks before? Aside from booking FP online or on your phone to avoid running across the park I dont see any advantage. I pay cash and its just as easy if not faster than scanning my band. Flashing a paper FP was quicker than scanning my band, and entrance to the parks hasnt become lightning fast (at least for me). Again, I am glad you had a good experience and a good trip. Please dont take offense to my post as Im not trying to pick a fight. Just curious. Thanks
My favorite part of the argument against all of this is that they spent a billion on wristbands and door locks. Not on the underlying internal IT systems that the entire company relies on. Not on any of the data analysis to try and find inefficiencies, not on any of the other thousand things that likely were a part of the project under the covers. $500 million on wristbands, $500 million on door locks. Nothing else.I still can't get over that. It's a colossal waste of money. On tech stuff. I can see college kids thinking that you have to keep up with technology simply because it exists. But business people who are much older and should know better spent A BILLION DOLLARS on these wristbands and door locks.
I seriously doubt Uni is planning to change their far superior FOTL thing in for Disney's pathetic imitation, which full of problems.
But even if they did, they wouldn't waste over a billion dollars on it.
$1,000,000,000.00
I still can't get over that. It's a colossal waste of money. On tech stuff. I can see college kids thinking that you have to keep up with technology simply because it exists. But business people who are much older and should know better spent A BILLION DOLLARS on these wristbands and door locks.
Such a shame.
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