Another fantastic post, Parentsof4.
I carved out the points above that I'd like to address. DME was an incredible idea- get people from airport to hotel room and lock 'em in it. It works! It works BRILLANTLY. Probably better than they thought it would. It has allowed fresh out of high school, fresh out of college students to celebrate at WDW without worrying about having someone 25 or older (in my state, at least, the minimum age is 25) present to sign for and rent a car. It's allowed families who don't want to drive, or are afraid of driving in a 'foreign' city, a chance of getting directly from airport, to hotel. Once you're dumped off at the hotel, Disney got you. Everything from that point on you're buying off of them, unless you're one of those smart folks who orders from local grocery stores and has delivered, which to be honest, not many people are aware that you can do that. When your trip is done, Disney hauls you and your bags back to the airport and dumps you off once again.
The 'not dealing with luggage' is also a huge, HUGE turn on for people. Disney hit it out of the park with DME. I could see how that alone would increase revenue in just about every part of the business.
HOWEVER... not doing much since then to boost sales besides gimmicks and "gotchas" is not a healthy way to keep such a massive business model afloat. It's twofold:
- It has become more affordable to rent a car, stay offsite, and eat offsite than it has been to use DME and eat/sleep onsite
-Other Orlando theme parks are doing a solid job of upkeep and adding new and exciting things to their parks, swaying those who would stay exclusively on Disney property to venture out. Even if these folks still stay onsite, they are renting a car, and thus spending dollars elsewhere.
Disney isn't getting the full pie anymore, they're getting a piece or two.
Just my two cents, but I thank you again for your insightful post.