Can't like this post enough. It really gets to the heart of why threads like this come into existence, and it's a sentiment that (I believe) should be felt by all Disney fans. I really don't think anyone on these boards hates WDW - no, not even
@ford91exploder! But many us do have complaints and worries about how we see the resort, and company as a whole, operate.
It's a mindset that seems to start at middle management and go all the way up to the CEO. It's one that I think can best be described as "grudging appreciation" of the Disney Parks
®. They make a lot of money for the company, but they also require a lot of time, energy and investment. And the execs and higher ups hate that "time, energy, and investment" part. They just want return without the constant investment. And that shows in how the parks have been run for the past decade.
Ever increasing prices, dance parties instead of streetmosphere, new attractions where more thought was put into the facade than the ride itself, existing rides where show effects sit dirty and broken, an obsession with expanding DVC, and all the other myriad of things that are done and then justified as, "Well, Disney is a business." And yes, as nitpicky as it is, it goes all the way down to plain napkins, soda "rationing", and a refusal to plant trees and provide benches.
There's no passion or excitement on any decision. Everything is through the lens of expenditures vs. returns. There's a bloated bureaucracy that both inhibits timely change and that also makes anything new much too expensive. That all has to change. As antithetical as it may sound in today's political and economic world, Disney needs to STOP running as a business - because it's slowly killing itself from the inside (no, not in terms of profit and $$$, but in terms of creativity, passion, and expertise).