Amazing ... not even in the thread and I get dragged in!
They love me here ... they really love me.
Graham, I really feel sorry that your trip to WDW was less than magical. The product is definitely getting stale and I can sympathize with many (but not all) of the issues you had. The cleanliness issue at CS certainly would have resulted in me demanding another room (and since I am savvy enough to know they are refurbing now I'd have made sure I got a new room ... the smell of new paint and carpeting can go a long way at the end of a tiring day).
Anyway, that said I find it sad and telling that most (not all) of the respondents seem to feel the issue was you (and your family) and your 'tudes because they can't wrap their little minds around the fact that a lot of us -- who love WDW -- are finding it far less magical these days because of all the WalMarting and cutting quality ... these folks can't possibly grasp that WDW isn't as good as it once was (or even close) so they view a report like yours with suspicion and derision.
Rest assured, there are those of us out there who understand what you experienced wasn't the fault of you or due to you not planning well or looking for problems ... we understand because we aren't high on pixie dust.
But as to what another poster said about going to DL, I concur. If you're disenchanted with what The Mouse throws out like slop at WDW, you might be well advised to visit DL (or DLP ... or maybe take a DCL cruise) for what is still a first-rate Disney experience.
Thanks for the report.