In other news..
Cant believe how full of crooks banks are in my country.
Mom got victim of a fraud, where a young kid trained in "fast hands" took her card and replaced it with another, then went to an expending spree of 2,000 USD worth of stuff AND a Mac computer.
We called first the bank, and told us that we had to make an official report to apply the card shield who supposedly has a stupidly low 500 USD protection and refused to protect the rest. Despite the card being reported as robbed in a mere pair of hours after it was taken.
Then they gave us a list of things "to do" to be able to get that "protection" (which is not instant and requires making the police report..etc..etc..)
Since my mom as bronchitis, I had to do everything myself and go to the bank for her. They were VERY UNHELPFUL.
My mom then decided to do her best effort and called the government line of credit card protections. and turns out that making the report to the bank with their instructions actually prevents the investigation office of the government (which handles the consumer protection of banks, credit cards, etcs..) leaving you at the whim of the Bank and "their investigation" (aka dirty instructions so you only get the crappy 500 USD protection and not the full protection they were supposed to give, which is 100% protection on the next 48 hours as per federal rules).
These instructions were on purpose so the victim actually loses the money and the bank gets away with no paying anything they should.
These things are even more sketchy since my mom's debit card supposedly had a maximum buy and retire per day limit of 350 USD, yet the thiefs removed and buy more than 2,000 USD in Mexican Pesos!.
Second, my mom's card is supposed to send SMS and calls for anything "suspicious". They DIDN'T send anything at all.
So either the thief was extremely well trained to fool protections, or he had help from bank operatives (which happens).
Worst of all, this happened in another state.. which means my mom has to travel (look how stupidly dumb the laws are..) to make the report IN PERSON.. and hope for the best.