Star Wars: Rise of the Resistance opening reports and using Boarding Groups at Disneyland

NateD1226

NateD1226

Well-Known Member
TP2000 said:
That's where I sat, with an empty seat and then a nice couple in the other two seats! Enjoy the evacuation show!

And at least we now know that even though the Boarding Group graph has flatlined since 2:20pm, they tried to reopen. But with an evacuation now under way, it's safe to say it won't be officially reopening soon. Maybe an hour from now at best?
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Yeah. It seemed pretty bad. I took them 15 minutes just to get us off the vehicle since the doors wouldn’t open. They gave us fastpasses to ride again before 9PM
 
TP2000

TP2000

Well-Known Member
flutas said:
Looking at the data after I got home, I don't think it was the app.

I think we saw numerous issues today with the app, but I don't think it *caused* the downtime, but was more a symptom of the downtime.

BG 58 was called at 1:26:40, and the app (and signs) seemed to go to the "boarding has concluded" statement at exactly... 3:26:40.

So it seems like there is a default in the VQ system, where if all groups are called it resets everything to zero and displays the "boarding has concluded" statement on the signs around the land. You can see this as the queue drops to 0 start and 0 end, then they fix it about 10 minutes later at 3:37:16. They then reset the queue multiple times (each time adding additional return time, but it apparently didn't work the way they wanted it to).

This tells me multiple things about their boarding system though.

  1. It's fully automated to "close" when all groups have been called.
  2. The return time is set when the boarding group is first called.
  3. The return time is fully automated and basically an offset to the call time, and that offset time is stored.

View attachment 448001
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I'm sure I speak for many here when I thank you for digging into this tech phenomenon like this! I have no idea what kind of Space Age sorcery you use to get that info, but it is very informative and quite interesting to ponder and I'm glad you are here providing it to us.

And that weird offline gap yesterday at the two hour mark now makes more sense. When I saw that I began to wonder if it wasn't just all App related and that weird offline section was them trying to reboot the entire App. But now it makes more sense.

flynnibus said:
Given the rain amounts mentioned... is it possible they have leak issues or other standing water issues in DL that have popped up?
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My hunch is that is exactly what happened yesterday afternoon. The downtime happened shortly after moderate steady rain began falling in Anaheim, buffeted by gusty winds coming in from the Southeast, which is an unusual direction as most rain storms in SoCal come in from the West or Northwest.

Again, just going off a hunch, but I think that the wind from the Southeast drove the rain under that glass barrel awning they have over the unloading area and got that portion of the floor wet. The water either shorted out the charging system, or simply screwed up the ability for the vehicles to glide over a wet floor. The Luigi's ride breaks down in even the most minor of precipitation, and it was closed all day yesterday because the wireless/trackless vehicles just don't operate in the rain.

I've got no proof of this, but I think the rain got into the unloading area and caused all the problems yesterday. That's not a good sign.
 
Darkbeer1

Darkbeer1

Well-Known Member
Good luck Nate.

Thanks for sharing.

Do I seriously ask for a plaid next time I try and visit the DLR?

I hate doing that, but if it is the only way to be sure and ride RotR, well, that is a lot of "chips" to cash in.
 
TP2000

TP2000

Well-Known Member
Darkbeer1 said:
Good luck Nate.

Thanks for sharing.

Do I seriously ask for a plaid next time I try and visit the DLR?

I hate doing that, but if it is the only way to be sure and ride RotR, well, that is a lot of "chips" to cash in.
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You may not believe this, but it's been reported by a couple folks in another thread that the VIP plaids have no access to Rise Before Dawn unless you already have a Boarding Group you got with everyone else at 8am. Even at the $1,000 an hour they charge for VIP's, if you didn't get a Boarding Group that morning the plaid can't get you in.
 
NateD1226

NateD1226

Well-Known Member
Got father than last time...but got stuck again. we are getting evacuated.

22527B6C-A06B-44B0-861F-49D7FC7FA96B.jpeg
 
Darkbeer1

Darkbeer1

Well-Known Member
TP2000 said:
You may not believe this, but it's been reported by a couple folks in another thread that the VIP plaids have no access to Rise Before Dawn unless you already have a Boarding Group you got with everyone else at 8am. Even at the $1,000 an hour they charge for VIP's, if you didn't get a Boarding Group that morning the plaid can't get you in.
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You know I am talking the VIP guest that doesn't pay, the ones who get backdoor and behind the scenes access.

If Rebecca wants me to ride, you think the CM's will say no?

That said, I am not interested in selling my soul.....
 
NateD1226

NateD1226

Well-Known Member
disneygeek90 said:
Ugh! That’s such bad luck 😫
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TP2000 said:
Agreed! I'm so sorry @NateD1226. But maybe it's a sign you should buy a Lotto ticket on your way home?
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Yeah it's alright. It just wasn't my day. But from what I saw, it was really cool. Although they honestly need to shut down the ride for a week and fix some things. None of the cast members are prepared for evacuation and still need some training. Both times I got evacuated, the cast members that helped were very confused and did not know what they were doing. Overall, this ride is gonna be a tough thing for the park to handle for a long time.
 
TP2000

TP2000

Well-Known Member
NateD1226 said:
Yeah it's alright. It just wasn't my day. But from what I saw, it was really cool. Although they honestly need to shut down the ride for a week and fix some things. None of the cast members are prepared for evacuation and still need some training. Both times I got evacuated, the cast members that helped were very confused and did not know what they were doing. Overall, this ride is gonna be a tough thing for the park to handle for a long time.
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Wow, that's a real shame. At least you've got a good attitude, and you weren't one of the many tourists there today who planned for months and saved for years to do this and couldn't. But I thank you for sharing your experience with us.

Today's theme has been "The Off-Season Is Quickly Coming To An End", and I really think they need to get a handle on this ride. They simply can NOT go into a busy Spring Break season with the ride behaving like this day after day.
 
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TP2000

TP2000

Well-Known Member
Well, today is already over for Rise Before Dawn, even though Disneyland is open until 11pm tonight.

They called their last Boarding Group at 7:50pm tonight at #110. I don't know if they just broke down for the third and final time tonight at 7:50pm, or if they just threw in the towel and called it a night that early. :rolleyes:

Here's today's graph for the 8am to 11pm park operating day, with an 8:55am opening and a 7:50pm closing and at least two different breakdowns, most notably a very long three hour tea break through the afternoon.

bokeh_plot (33).png


In summary....

Monday 2/10: Ride Opens 8:55am, Ride Closes 7:50pm at Boarding Group #110, 7 Hours Closed, 8 Hours Open

www.thrill-data.com

Custom Graph Tool - Thrill-Data

Create custom graphs for theme parks and rides on Thrill Data
www.thrill-data.com
 
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TP2000

TP2000

Well-Known Member
Curious Constance said:
I just timed a fresh open on the Disneyland App and from hitting the app icon on my phone and clicking through until it loaded the “join boarding group” button and it was 25 seconds FROM MY HOUSE 😒

My poor IPhone 6 can’t handle this technology.
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Do you have AT&T? I do, and I don't know why, but I think it helps since it's the official phone company of Disneyland and the App. I used AT&T the morning I got Boarding Group 36 with my iPhone 11. Again, I've got no proof of this, but it seems that AT&T would work the best at Disneyland. I mean, they did sponsor CircleVision for decades.

20081014_05_America_the_Beautiful.jpg
 
TP2000

TP2000

Well-Known Member
In happier news, the weather was much nicer today and this evening is crisp but dry, and Millennium Falcon: Target Run has collapsed into only a 15 minute wait by 8pm! New E Ticket! Chewbacca! See now! It's Fun, We Promise! Ahora!

bokeh_plot (34).png


And just as I typed this the fireworks erupted on the horizon outside my den windows, and they look really lovely in the clear, crisp evening tonight. So at least there's that!

www.thrill-data.com

Custom Graph Tool - Thrill-Data

Create custom graphs for theme parks and rides on Thrill Data
www.thrill-data.com
 
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