rael ramone
Well-Known Member
It's either that or they believe they will see $1-2 billion in operational savings from Nextgen over the next few years. Most likely a combination of the two.
It's 'all of the above'.
Using the data for their own marketing.
Selling the data to 'experience' sponsors (or basically whoever they feel like)
Using the data to pair down offerings so year round every park feels like MK at NYE.
And the whole thing is going to be sold to the consumer as 'the reason to go' - with 'appropriate' price increases of course
(and to bribe you to spend all your time there so you don't miss your 10:30 Mad Tea Party 'experience')
This whole thing could fail, and be seen by the BOD as a colossal 'capex flush' (even though it sounds like some actual infrastructure needs were deviously snuck into the budget).
But what I think needs to be harped on more is the 'security' of all this data that is being gleaned from everyone (especially if guest triangulation is part of the data). Guests in testing have already seen other peoples profiles and had the ability to change them (if someone has special dietary needs on their profile someone changing their meals on them could be deadly).