Spirited News and Observations and Opinions ...

articos

Well-Known Member
Rightfully or wrongfully (my money's on rightfully) park operations runs under the assumption that there is a 'magic number' of rides per day a guest needs to have, below which the guest will leave unsatisfied, and above of which happily satisfied. On a guest satisfaction graph this looks like the Mariana Trench, there´s such a deep, steep incline in guest satisfaction below and above this magic number. closely guerded, I´ve read anywhere from between 8.5 and 11.

The goal of park ops is to have guests ride this number of rides as efficiently as possible. Prefereably not many more than this number, or they just ride without noticeable increase in happiness, and not less either.

I´m intrigued by the effect of fastpass+, coupled with reduced hours, and the skewed distribution of f+ towards on-site visitors. In these alterations, on-site guests receive their magic number effortlessly. Off/site, cheap ticket guests, not so much, in fact, only insofar as capacity allows. This basically says that WDW is not at all looking to add capacity, or to draw more guests. But rather, to more efficiently exploit current WDW. They don´t need guests who don´t spend. They want them gone on behalf of the on-site, big/spending guests.

And why not. With capacity problems being what they are, adding one, two or three million more guests who don´t spend anyway is a waste of resources. Let them go to UNI and their $225 AP.
Keep in mind, FP+ has not been fully rolled out yet, nor has NG. We don't know the plans in place for day-guests, just what's being speculated on and rumored. The company obviously does want to steer people to on-property rooms, because they have a lot of them, and that's where the cash-cow is. But there is a plan in place for day-guests, as well, and it doesn't do the company any good to ignore or shortchange them. We just don't know the full picture yet.
 

Rasvar

Well-Known Member
The parks should not be open until 1a, let alone 3a, except for very special occasions, like NYE. The public got along just fine with 9-9p and 9-10p as the late close for decades. They'll get along fine with it now. I do think the prices are now way out of hand, and it's harder to come back year after year, but a 10p mid/peak close should still afford plenty of time in the parks for most average guests. If the parks is really packed, go to 11p or 12m, but that should be the exception, not the rule. We've now trained the public to expect a 12m close, and that's not good. Now, if the parks are closing at 6/7/8p, I DO think there's nothing wrong with adding EMH for an hour or two, but I don't think the company is able to manage this type of thinking any longer. Now's either 'it works' or 'it's too messy/expensive'. No in-between.

Interesting crock of bull. I guess they should get rid of the park hopper and pools at the resorts while they are at it along with shutting down the restaurants at the resorts so people will be forced to spend all day in the parks since that is when the average guest should be there. I also suppose That every attraction will be open the entire day instead of shutting down early. The idea that the company can't manage 9:00am - 1:00am and still keep everything working is a complete joke. For years, this was the normal everyday hours in the summer. All the attractions were maintained and open from open to close. Yes, the parks closed earlier in the off-season. But, there was also plenty of entertainment in the resorts in the evening. Live music and dinner shows were available at the Contemporary, Polynesian and Ft Wilderness. Over the years the non-park options at night grew. I was never really bothered if the parks closed at 9:00PM. I'd spend my evening enjoying Disney entertainment over at Pleasure Island. It filled that night time need for people who are more inclined to enjoy things at night.

Of course, as they expanded the later hours, they cannibalized a lot of the night time options. Entertainment in the resorts got cut back. Last call in the lounges got earlier and earlier. They stopped investing in PI creating the double whammy of reducing the guests, since they were in the parks, a the same time that they eliminated a lot of the draws from the entertainment side or just allowed them to get stale by no longer refreshing them and cutting them (I. E. the slow painfulness of the nightly NYE show from when it started to when it ended years too late). Now, PI is not even an option.

On property rooms also grew from about 1,000 or so plus campgrounds back in the 70's to over 27K now. Even assuming 80% capacity and 2 people per room, a very conservative number, you have 43K people on property every night. The boom in constructing hotel rooms on property directly added to the pressure of needing to have something for these people to do. That 27K doesn't even include Art of Animation. That probably added another 4K+ rooms to the portfolio. You have added all these rooms on property but nothing to entertain them when the parks close early and charge a premium for the rooms. The parks have to stay open later because WDW created its own built in and trapped audience with the idea of keeping them on-property. If you are going to do that, you have to provide them with entertainment to justify the cost. This is why the parks are open later now. They can get rid of evening EMH all they want but they still have a problem of having nothing to do after 10:00PM if all the parks are closed. I never saw EMH as an entitlement but as a necessary cost of continuing to grow the on-property customer base. What is Disney going to do to keep the people entertained after 9:00 PM and all the parks are closed? Free movies by the pool only goes so far. Why do you think Disney is so desperate to add Avatar to DAK? They need it to stay open later. This isn't the WDW of the 1980's that could roll things up at 9:00PM. The average customer is not a single kind of person. You have over 40K people on property expecting value for their dollars and not everyone of them is a morning person.

PS: Want to cut hours? Open the park later on some days and keep it open later. Let people sleep in and have a nice breakfast. Like I said, not everyone is a morning person. :)
 

BryceM

Well-Known Member
Port of Entry at UNI is ugly.
Stopped reading when you compared FLE to port of freaking entry. Ladies and gentlemen, delusion at its finest
Oh god. You guys just crossed the line... Haha. ;)

Anyways, that's a shame about Fantasmic! I've always thought it was a perfect show for Disney Studios and I don't want it to be replaced... Just updated. It's also still wildly popular and I don't see how World of Color could work there without the large lake that offers plenty of viewing points. Unless of course they make one.
 

BryceM

Well-Known Member
The Port of Entry is junky-looking in my opinion.

The only thing at IOA that looks good in my opinion is the Harry Potter stuff...but only if you can use your imagination to ignore the unsightly red and blue steel rollercoaster tracks that Universal was too cheap to obscure with trees, rockworks, or other thematic elements.

Because I always dreamed of visiting a Hogsmeade that had steel tracks in red and blue jutting over the rest of the scenery.
Have you ever realized how inane you sound calling everything junky?
 

ParentsOf4

Well-Known Member
... from a quickee holiday visit to WDW and UNI this week.

Let's start with the stuff you likely don't know.

EMH. You like it? You don't? You are ambivalent? Well, doesn't matter because plans are to eliminate it. First step was cutting night hours down from three to two. Look for that to drop more and nights to slowly get eliminated. They'll cut back mornings lastly as they are more popular, but look for DAK to lose a morning soon as well.

The reason? Resort guests will be getting a perq (using Queen's English here) in the form of extra FP+ so that will allow them to ride as much as the extra time allegedly does. It's all about eliminating labor hours for ops, while telling guests it's the amount of rides they get, not when they get them that matters.
Wow, I must finally be understanding TDO's brain. See here for my theory on NextGen's big impact:

http://forums.wdwmagic.com/threads/nextgen-deep-impact.857159/page-2#post-5244711

#2 on the list is eliminating EMH.
EPCOT truly looks sad at the holidays with such little decoration. And c'mon guys, can't you at least keep all the lights on the tree working? Or maybe add some more pyro back to RoE (tag nonwithstanding)?

New Fantasyland? ... Where do I even start. Maybe tomorrow or Monday. ... But while what's there looks detailed and nice (and it does), can I also state that The Port of Entry at IOA is just as detailed or more and that ET is a better ride in 2012 than Little Mermaid is? Oh, I just did.
Epcot looking sad for the holidays? Yup. Even my teenagers commented on this during our Black Friday stop at Epcot. We would have spent more time but were too excited to head to Universal to use our $199 Annual Passes!

New Fantasyland looking pretty? Yup. It's funny how something can look pretty if it's new and hasn't been given enough time to rot. Let's see what it looks like 10 years from now.

Port of Entry at IOA looks detailed? Yup. I just love walking through Port of Entry, the same way I used to feel about Main Street USA.

E.T. Adventure is a better ride than Little Mermaid? Yup. Girls under the age of 10 should love Little Mermaid. I'm not sure how many others will want to do it more than once. Little Mermaid is not exactly a HM or PotC.
 

Rasvar

Well-Known Member
I have no love loss over F! at DHS. It was always the red headed step child to its older sibling in DLR. I think any attempt to put World of Color there would be more like Pond of Color. Just like F! suffers from the inability to ave the Mark Twain and Sailing Ship Colombia, WoC would suffer from not having all of the extra that the Paradise Pier location gives to it. They would be better off trying to develop a show unique to DHS but I have better chances of winning the lottery than having that happen.
 

articos

Well-Known Member
Interesting crock of bull. I guess they should get rid of the park hopper and pools at the resorts while they are at it along with shutting down the restaurants at the resorts so people will be forced to spend all day in the parks since that is when the average guest should be there. I also suppose That every attraction will be open the entire day instead of shutting down early. The idea that the company can't manage 9:00am - 1:00am and still keep everything working is a complete joke. For years, this was the normal everyday hours in the summer. All the attractions were maintained and open from open to close. Yes, the parks closed earlier in the off-season. But, there was also plenty of entertainment in the resorts in the evening. Live music and dinner shows were available at the Contemporary, Polynesian and Ft Wilderness. Over the years the non-park options at night grew. I was never really bothered if the parks closed at 9:00PM. I'd spend my evening enjoying Disney entertainment over at Pleasure Island. It filled that night time need for people who are more inclined to enjoy things at night.

Of course, as they expanded the later hours, they cannibalized a lot of the night time options. Entertainment in the resorts got cut back. Last call in the lounges got earlier and earlier. They stopped investing in PI creating the double whammy of reducing the guests, since they were in the parks, a the same time that they eliminated a lot of the draws from the entertainment side or just allowed them to get stale by no longer refreshing them and cutting them (I. E. the slow painfulness of the nightly NYE show from when it started to when it ended years too late). Now, PI is not even an option.

On property rooms also grew from about 1,000 or so plus campgrounds back in the 70's to over 27K now. Even assuming 80% capacity and 2 people per room, a very conservative number, you have 43K people on property every night. The boom in constructing hotel rooms on property directly added to the pressure of needing to have something for these people to do. That 27K doesn't even include Art of Animation. That probably added another 4K+ rooms to the portfolio. You have added all these rooms on property but nothing to entertain them when the parks close early and charge a premium for the rooms. The parks have to stay open later because WDW created its own built in and trapped audience with the idea of keeping them on-property. If you are going to do that, you have to provide them with entertainment to justify the cost. This is why the parks are open later now. They can get rid of evening EMH all they want but they still have a problem of having nothing to do after 10:00PM if all the parks are closed. I never saw EMH as an entitlement but as a necessary cost of continuing to grow the on-property customer base. What is Disney going to do to keep the people entertained after 9:00 PM and all the parks are closed? Free movies by the pool only goes so far. Why do you think Disney is so desperate to add Avatar to DAK? They need it to stay open later. This isn't the WDW of the 1980's that could roll things up at 9:00PM. The average customer is not a single kind of person. You have over 40K people on property expecting value for their dollars and not everyone of them is a morning person.

PS: Want to cut hours? Open the park later on some days and keep it open later. Let people sleep in and have a nice breakfast. Like I said, not everyone is a morning person. :)
Hey now. :) First, the park being open 8a-12m/1a on a regular basis alongside staffing cutbacks is what leads to the park being in the condition it is today. There was a lot longer period of time that the parks were NOT open from 8a-12m/1a, and that was for good reason. I can tell you without doubt the parks need more maintenance time than they are getting, or have been getting for a long time. Whether you believe that or not is up to you. Up until the 90s, the parks were not open nearly as much as they have been the past 15 years. The maintenance depts had a lot more people then as well. Cut those people, keep adding to the property, and take away time to work, and for a while, yes, things will roll along, but then infrastructure will start to fail after a period of time, and that's what's happening over the past 5-8 years. So, no, things were not just fine previously under the same circumstances. During the 80s, it was suggested that MK and EPCOT stay open later than they were. During that time period, if something like this was suggested, it was put to all of the affected dept. managers to find out if they had issues with the idea. If someone said 'no', it didn't happen. Period. When this was floated, maintenance said no. They knew what they were talking about.

The average guest should be there when the park is open. They can choose when to arrive or leave, but within normal operating hours works just fine, thank you. :) During those hours, the attractions should be working, yes. The rest of your own post is illustrating what I think needs to be done: the company has added rooms by the boatload, while not expanding non-park activities in a meaningful way. That imbalance needs to be corrected. Animation added 2k more rooms. They now need to look at PI and other entertainment/dining/retal/nightlife options to fix what's been lacking. And I'm not saying the parks should all close at 10p and never be open late. They just need to correct the fact that MK is now open til 12m as a matter of course.
 

Rasvar

Well-Known Member
EPCOT truly looks sad at the holidays with such little decoration. And c'mon guys, can't you at least keep all the lights on the tree working? Or maybe add some more pyro back to RoE (tag nonwithstanding)?

New Fantasyland? ... Where do I even start. Maybe tomorrow or Monday. ... But while what's there looks detailed and nice (and it does), can I also state that The Port of Entry at IOA is just as detailed or more and that ET is a better ride in 2012 than Little Mermaid is? Oh, I just did.

EPCOT had holiday decorations? I noticed a tree. That was it. Oh and some piped in music. Heck, even the parking plaza's decorations are almost non-existent. While talking about EPCOT, I was underwhelmed entirely for TT 2.0. The whole simcar thing is eye candy that makes no sense. What the heck is the Simcar doing? What does it have to do with what you "designed?" That part didn't even work. I made sure to scan the card correctly at the boarding area and nothing ever displayed during the ride. The ride is faster now. It has one or two places of interesting effects but, overall, the thing made as much sense to me as DCA's Superstar Limo! Sad thing is that I like tech, Tron like and cool. It did not register that for me. I actually like the old version better but RSR blows TT 2.0 out of the water.

New FLE, cute with nice rock work. I did not get to see Belle's or Be Our Guest because the line was too long and forget BOG if you don't want to wait hours for lunch or book it six months out. Under the Sea: No idea what the extended queue was like and I was not about to wait in a 110 minute line to find out. Once I finally found found the FP station, I went on it. Already had a number of broken effects. It was a wasted opportunity since it is an exact replica of DCA. So many things that were wrong with DCA's version could have been fixed in the MK since it did not have to force itself into an existing building. As a replacement for 20K Leagues Under the Sea (since it sits on that plot of land), it could have been so much better.

Mermaids on Pirates: uhhhh, yeah. What was that. If I had not already known it was there, it would have made no sense. Then again, all I saw were bubbles in the water, no projection at all. It kind of looks like something that was thrown together by a high school A/V club in an all night brain storming session.

I do have some positives to say: monorails and ferry boats were all working perfectly in the times I tried to use them. The train was still an easy way to get from one pat of the park to another (as long as you were on it before it closed at 9:00PM). The upstairs of Columbia Harbor House was still a great place to escape the hordes for a few minutes of relaxing. I did actually like LeFous Brew. (See I'm not hating on everything in FLE)
 

jt04

Well-Known Member
Interesting comments. The usual suspects with their IMHOs come out the woodwork too. Always good to see.

And remember, park hours used to be 11pm/midnight closing every night for peak season. You can do that if you have a solid third shift crew who have until 8-9am to work.

"solid third shift crew" :confused:

Pretty much an impossibility in this day and age. Better to run with fewer numbers of higher quality and use the overnight hours for maintenance, etc.

IMHO
 

Rasvar

Well-Known Member
Hey now. :) First, the park being open 9a-12m/1a on a regular basis alongside staffing cutbacks is what leads to the park being in the condition it is today. There was a lot longer period of time that the parks were NOT open from 8a-12m/1a, and that was for good reason. I can tell you without doubt the parks need more maintenance time than they are getting, or have been getting for a long time. Whether you believe that or not is up to you. Up until the 90s, the parks were not open nearly as much as they have been the past 15 years. The maintenance depts had a lot more people then as well. Cut those people, keep adding to the property, and take away time to work, and for a while, yes, things will roll along, but then infrastructure will start to fail after a period of time, and that's what's happening over the past 5-8 years. So, no, things were not just fine previously under the same circumstances. During the 80s, it was suggested that MK and EPCOT stay open later than they were. During that time period, if something like this was suggested, it was put to all of the affected dept. managers to find out if they had issues with the idea. If someone said 'no', it didn't happen. Period. When this was floated, maintenance said no. They knew what they were talking about.

You see the problem and identify the wrong root cause. The company has to supply a product that meets the needs and expectations of the guests for the money they are paying. Is the problem really the hours of operation or is it the cut in budgets by management in manpower to do the job? It is not an issue of hours as much as it is trying to operate the park on the cheap. It is a catch-22. If you had more manpower for maintenance instead of cutting it or not growing it to meet the needs when the expanded hours started (all for the purpose of more profits), it would not be in the dire state it is in now. It is a failure of management to properly invest in the operations of the park. So this is the problem, reduce the value and service to the customer without reducing the price. If there are no entertainment options available to the guests, there will be problems. I'm the kind of person who can fill a room and spend money in the off season. If you cut my value, I don't come. I've already cut back from being there about 14 days a year to seven with significantly reduced spending. Cut the night time hours and I will probably cut that back to three days. That is what I go for.

Now, I'm not saying you can't reduce hours at all. I actually thought EMH were a waste in summer and Christmas. The parks would be better served just to have solid hours during that time. Even I thought EMH to 3:00am was excessive. MK 9:00-midnight EPCOT 9:00-10:00 and DHS 9:00 - 10:00 along with whatever DAK does always seemed fine in the summer. Longer hours on July 4 in all parks, of course. The Christmas to New Year week add hours. I'm actually fine with 9:00am - 10:00 PM in MK during off season. The bigger issue, though is not the hours. It is the improper funding of the maintenance departments. Numbers are about 30% low of where they should be manpower wise. The company can maintain proper hours but they have to pay for a proper staffing level. Cutting operating hours will result in a lot of customer complaints. It is time for the company to properly invest in the infrastructure maintenance. The major reason it has got so bad is cutting corners on costs. Operating hours can be compensated for with more effective budgets and manpower.

I understand what you are saying but you are looking at it from an operational standpoint and not a paying guest standpoint. Simple fact is, the company is not hurting for money. It's not cutting things to stay alive but to squeeze more blood from the stone. Both guest satisfaction and operational needs can be meet with smaller tweaks to the hours along with proper funding of the maintenance departments. The problem is doing the latter could endanger someones bonus for hitting certain profit margins.
 

Rasvar

Well-Known Member
The average guest should be there when the park is open. They can choose when to arrive or leave, but within normal operating hours works just fine, thank you. :) During those hours, the attractions should be working, yes. The rest of your own post is illustrating what I think needs to be done: the company has added rooms by the boatload, while not expanding non-park activities in a meaningful way. That imbalance needs to be corrected. Animation added 2k more rooms. They now need to look at PI and other entertainment/dining/retal/nightlife options to fix what's been lacking. And I'm not saying the parks should all close at 10p and never be open late. They just need to correct the fact that MK is now open til 12m as a matter of course.

The question is which one should be done first. From a guest side, I argue that for the money I'm spending as the customer, my needs must be met. The non-park options need significant improvements before the hours are cut. I think we actually agree a lot but just look at it from different sides. There is work that has to be done in the parks after hours. I appreciate that. The problem is that the company poorly executed its expansion plans and those birds have come home to roost. It now has to deal with customer expectations it created though growth and increasing prices. However, it self-inflicted damage by not properly handling the maintenance issue. I say the company expands staffing levels and increase other options after hours before cutting park hours as a customer or it loses my business. Operations needs more resources and time to fix the issues in the parks. Either way, Disney execs need to realize that they are going to have to take a short term profit hit or they might really injure the golden goose.
 

articos

Well-Known Member
You see the problem and identify the wrong root cause. The company has to supply a product that meets the needs and expectations of the guests for the money they are paying. Is the problem really the hours of operation or is it the cut in budgets by management in manpower to do the job? It is not an issue of hours as much as it is trying to operate the park on the cheap. It is a catch-22. If you had more manpower for maintenance instead of cutting it or not growing it to meet the needs when the expanded hours started (all for the purpose of more profits), it would not be in the dire state it is in now. It is a failure of management to properly invest in the operations of the park. So this is the problem, reduce the value and service to the customer without reducing the price. If there are no entertainment options available to the guests, there will be problems. I'm the kind of person who can fill a room and spend money in the off season. If you cut my value, I don't come. I've already cut back from being there about 14 days a year to seven with significantly reduced spending. Cut the night time hours and I will probably cut that back to three days. That is what I go for.

Now, I'm not saying you can't reduce hours at all. I actually thought EMH were a waste in summer and Christmas. The parks would be better served just to have solid hours during that time. Even I thought EMH to 3:00am was excessive. MK 9:00-midnight EPCOT 9:00-10:00 and DHS 9:00 - 10:00 along with whatever DAK does always seemed fine in the summer. Longer hours on July 4 in all parks, of course. The Christmas to New Year week add hours. I'm actually fine with 9:00am - 10:00 PM in MK during off season. The bigger issue, though is not the hours. It is the improper funding of the maintenance departments. Numbers are about 30% low of where they should be manpower wise. The company can maintain proper hours but they have to pay for a proper staffing level. Cutting operating hours will result in a lot of customer complaints. It is time for the company to properly invest in the infrastructure maintenance. The major reason it has got so bad is cutting corners on costs. Operating hours can be compensated for with more effective budgets and manpower.

I understand what you are saying but you are looking at it from an operational standpoint and not a paying guest standpoint. Simple fact is, the company is not hurting for money. It's not cutting things to stay alive but to squeeze more blood from the stone. Both guest satisfaction and operational needs can be meet with smaller tweaks to the hours along with proper funding of the maintenance departments. The problem is doing the latter could endanger someones bonus for hitting certain profit margins.
This I agree with, and I think we're pretty much on the same page, actually. I don't necessarily think I'm identifying the wrong root cause, I'm looking at it from a different standpoint. There does need to be more budget allocated towards maint. I doubt that will happen. So, the next best thing is give the current resources more time to do the work. My other point is simply pointing out how the property has gotten to the point it is currently at, since the original conversation was regarding cutting out EMH, which I have always thought has been used as a reason to help justify the decimation of the maint. depts. If enough maintenance staffing and outside resources are paid for, it is possible to get enough done over a single third shift. But that's not easy to come by these days.
 

Disneyhead'71

Well-Known Member
Some assorted comments:

F! has always been a Studios misfit, a DL that never should've left the RoA waters in DL, for which it was made. What's the point of watching F! in a Florida amphitheatre? Like shooting off the Wishes Fireworks in the MK parking lot. It misses the point.

Port of Entry at UNI is ugly. FLE is pretty. ET is UNI being better at being Disney than Disney itself.

And you didn't do the rounds of the Orlando parks with less actual experience of them than JT and miss out on the best Christmas (/Kwanzaa/Hanukkah for you PC addicts) park of all, SEA, did you?

I really don't understand how anyone can think Port of Entry is ugly. That really makes ABSOLUTELY no sense to me. It is really well fleshed out thematically and very rich in details including some of the best in park music of any park anywhere. The only way I can comprehend that is if someone is viewing it through their new Disney Rose Colored Glasses.

FLE is the Kardashians of theme park expansions. Pretty, yet vapid..
 

Captain Chaos

Well-Known Member
I really don't understand how anyone can think Port of Entry is ugly. That really makes ABSOLUTELY no sense to me. It is really well fleshed out thematically and very rich in details.

FLE is the Kardashians of theme park expansions. Pretty, yet vapid..
People who snort dust never have the brain capacity to make sense with their comments so take it from where it comes...
 

articos

Well-Known Member
The question is which one should be done first. From a guest side, I argue that for the money I'm spending as the customer, my needs must be met. The non-park options need significant improvements before the hours are cut. I think we actually agree a lot but just look at it from different sides. There is work that has to be done in the parks after hours. I appreciate that. The problem is that the company poorly executed its expansion plans and those birds have come home to roost. It now has to deal with customer expectations it created though growth and increasing prices. However, it self-inflicted damage by not properly handling the maintenance issue. I say the company expands staffing levels and increase other options after hours before cutting park hours as a customer or it loses my business. Operations needs more resources and time to fix the issues in the parks. Either way, Disney execs need to realize that they are going to have to take a short term profit hit or they might really injure the golden goose.
Agreed! And I think the company should be doing more for the guest in the short term, not less. The discounts for annuals, added value events, etc. should be more common, while things are worked on.
 

BryceM

Well-Known Member
I really don't understand how anyone can think Port of Entry is ugly. That really makes ABSOLUTELY no sense to me. It is really well fleshed out thematically and very rich in details.
It made no sense to me either. It's beautifully designed and detailed, has an awesome soundtrack and really sets you up for the adventure that's about to unfold. To me, it's one of the most perfect theme park entrances ever designed.
 

71jason

Well-Known Member
Stopped reading when you compared FLE to port of freaking entry. Ladies and gentlemen, delusion at its very finest.

Complete agreement. FLX feels much more like a rip-off of WWoHP ... which is also thematically dense but lacks a bit of the creative whimsy that makes PoE such an achievement. (Both FLX and WWoHP were probably hampered by having to adhere so closely to JK Rowling's vision.)

Also, the lighthouse in PoE doesn't look like a miniature. And the bar in PoE actually has booze and a happy hour. Clearly the Spirit needs to log some more time in Universal to pick up on these details.
 

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