Disney for Bonk
New Member
My wife and I are diehard Disney fans and go to the World at least once a year.
We just came back from the World after a 5 day vacation and stayed at POP Century. Since my wife has lung disease, we always call Special Needs, in advance, and request a non-smoking room closer to the buses and main building. Unfortunately, Disney has no provision for people with serious medical issues and would not offer us a close room without charging us the extra fee. The best that they could do was offer us a room in the 50's building on the 3rd floor near the parking lot.
Like clockwork, at 7-7:30am each morning, we were awoken by cigarette smoke coming from the bathroom venting.
On the way to the park that morning, I brought this to the attention of Concierge. They told us that there was no way of determining the originating room since they share the same venting. Their suggestion was to move rooms or they could ozone clean the entire room. I opted for the ozone, since we didn't want to disrupt our park visit, along with our 1st timer friends. It already took us over an hour to get settled into the room. We didn't want to have to re-pack, then un-pack again. Our stay was too short as it was. Also, I was hoping that the person smoking in one of the bathrooms wouldn't be staying long and go away. That didn't happen.
Before checking out on our last day, we talked to a cleaner and he acknowledged that he smelled the smoke and had reported the room to his supervisor. At Check-Out, we again brought this to the attention of the resort management. Their suggestion was that we should have moved. But, our reasoning was: Why should one bad apple ruin it for the entire bunch? What if others complained about the smoke within the same building? Would Disney rather move everyone out and let the smoker stay?
Yes, smokers have the right to smoke, if they choose to, but do it in the smoking rooms and sections! Who's to say that a new room would have been any better for us? Someone could be smoking in that area as well.
We suggested that Disney install cigarette smoke sensors, like other hotels, in select rooms, in 1 building, that share the same venting, with warning signs posted within. I realize that the resorts are meant to have a friendly atmosphere, but this would deter others from smoking in non-smoking rooms and allow the problem to be addressed right away, instead of telling us that they have no way of finding out which room is the culprit. This is Disney...they have the resources!
What do you think? How do you think this problem could be resolved. I realize that smokers are just as frustrated because they are limited to where they can smoke, but this is not fair. We give you your space, please let us have ours...:hammer: :brick: :dazzle: :veryconfu
We just came back from the World after a 5 day vacation and stayed at POP Century. Since my wife has lung disease, we always call Special Needs, in advance, and request a non-smoking room closer to the buses and main building. Unfortunately, Disney has no provision for people with serious medical issues and would not offer us a close room without charging us the extra fee. The best that they could do was offer us a room in the 50's building on the 3rd floor near the parking lot.
Like clockwork, at 7-7:30am each morning, we were awoken by cigarette smoke coming from the bathroom venting.
On the way to the park that morning, I brought this to the attention of Concierge. They told us that there was no way of determining the originating room since they share the same venting. Their suggestion was to move rooms or they could ozone clean the entire room. I opted for the ozone, since we didn't want to disrupt our park visit, along with our 1st timer friends. It already took us over an hour to get settled into the room. We didn't want to have to re-pack, then un-pack again. Our stay was too short as it was. Also, I was hoping that the person smoking in one of the bathrooms wouldn't be staying long and go away. That didn't happen.
Before checking out on our last day, we talked to a cleaner and he acknowledged that he smelled the smoke and had reported the room to his supervisor. At Check-Out, we again brought this to the attention of the resort management. Their suggestion was that we should have moved. But, our reasoning was: Why should one bad apple ruin it for the entire bunch? What if others complained about the smoke within the same building? Would Disney rather move everyone out and let the smoker stay?
Yes, smokers have the right to smoke, if they choose to, but do it in the smoking rooms and sections! Who's to say that a new room would have been any better for us? Someone could be smoking in that area as well.
We suggested that Disney install cigarette smoke sensors, like other hotels, in select rooms, in 1 building, that share the same venting, with warning signs posted within. I realize that the resorts are meant to have a friendly atmosphere, but this would deter others from smoking in non-smoking rooms and allow the problem to be addressed right away, instead of telling us that they have no way of finding out which room is the culprit. This is Disney...they have the resources!
What do you think? How do you think this problem could be resolved. I realize that smokers are just as frustrated because they are limited to where they can smoke, but this is not fair. We give you your space, please let us have ours...:hammer: :brick: :dazzle: :veryconfu