EPCOT Remy's Ratatouille Adventure coming to Epcot

[mmars]

Still asks for me to link my pass, but thank you!

Thanks - Me too - Were you able to find a resolution?

 

[Ausdaddy]

Thanks - Me too - Were you able to find a resolution?

Unfortunately No. If it's really a known IT issue, they likely won't fix it in time.

 

[Gillyanne]

that's so strange. I got in the queue well after you. Took about 3 minutes. I got one waiting message. I entered through the web.

I too was on web. I had been connected to the regular GS chat since 11:56 EDT, but they needed to "reach out to our passholder team to see if they can assist me." that was at 12:11; 12:27 is when they mentioned the 45 min wait to get through to the next team to confirm I wanted to wait. 1:09 is when they said they finally go through; and 1:18 they said they submit a form to request me added to the rest of my party.

So hopefully that last part means I'm good to go, said it could take a few days for me to see the update. I copied my chat JIC

 

[Ausdaddy]

I too was on web. I had been connected to the regular GS chat since 11:56 EDT, but they needed to "reach out to our passholder team to see if they can assist me." that was at 12:11; 12:27 is when they mentioned the 45 min wait to get through to the next team to confirm I wanted to wait. 1:09 is when they said they finally go through; and 1:18 they said they submit a form to request me added to the rest of my party.

So hopefully that last part means I'm good to go, said it could take a few days for me to see the update. I copied my chat JIC

Oh that's good. I don't have a party to add to so I may be out of luck. I'm trying to make the party. LOL.

 

[mmars]

Unfortunately No. If it's really a known IT issue, they likely won't fix it in time.

Thanks Ausdaddy - Good luck and thanks again for the reply

 

[IanDLBZF]

I too was on web. I had been connected to the regular GS chat since 11:56 EDT, but they needed to "reach out to our passholder team to see if they can assist me." that was at 12:11; 12:27 is when they mentioned the 45 min wait to get through to the next team to confirm I wanted to wait. 1:09 is when they said they finally go through; and 1:18 they said they submit a form to request me added to the rest of my party.

So hopefully that last part means I'm good to go, said it could take a few days for me to see the update. I copied my chat JIC

Hopefully this works for ya! I'm trying to get my issue resolved.

 

[Seanual757]

Landed 9/5 for DVC, and 9/11 for APH.

 

[IanDLBZF]

On hold still, took around 12 mins to get initially connected with a CM with VIPASSHOLDER. Heard 10 mins initially for being transfered. CM did apologize for extended wait.

 

[Ausdaddy]

240 minute wait for Passholder support. Calls are rolling over to resort reservations. They can put you in the queue, but callbacks are booked. You have to wait.

 

[wedenterprises]

Genie is gonna be a trainwreck

 

[IanDLBZF]

240 minute wait for Passholder support. Calls are rolling over to resort reservations. They can put you in the queue, but callbacks are booked. You have to wait.

IT support is "All-Circuts Busy."

 

[Gillyanne]

Good luck everyone still trying! end of my work day, so also end of most of my internet browsing for the night.

 

[RSoxNo1]

I have not received an invite for Ratatouille previews as an AP holder. I wonder if the issue for me is that it's a new AP (7/27)

 

[RSoxNo1]

Genie is gonna be a trainwreck

MDE has always been flawless, I don't know why you think this.

 

[JohnD]

I would but going 9/30-10/6 anyway. Plus I don’t live close enough to pop in. I’ll wait.

 

[Goofnut1980]

Makes me wonder if they will then do a soft opening the last few days before the official opening on the first.

 

[IanDLBZF]

That's right, folks! Unless you've had your head stickin' out of a window and weren't experiencing issues, you know those reservations just went on sale and sold out in 13 hours!





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[HauntedPirate]

No Passholder email for me. Not that I care, because A) I’m not flying down there just for this, B) We’ll be there in November, and C) I’ve already experienced the ride at WDSP.

 

[arich35]

I assume they will just have this ride be a standard line and no VQ?

 

[Squishy]

I assume they will just have this ride be a standard line and no VQ?

Pretty sure it will be VQ