The complacency of the company seems to have spread into the guests...
There's a dangerous cycle...
because some of these individuals(specifically in this forum) do not see it as "guests"... they see it as shareholders...
Believe it or not, you can please shareholders while putting out a superior product......I'm looking at you Apple.....
except apple as its long story of ignoring defects and problems? they have a PR system that would make anyone drool.
Mickey Pixie dust is nothing compared to Job's "its magical" dust.
If you want to compare, id say Samsung is the best example of balance of both profitability, choice and availability. (aka company makes money, they give users choice of different offers and they have it at different acceptable pricepoints).
Apple? it was always "top end or top end, no middleware" aka no choice.
to resume.. Apple was a very bad choice to mention as comparison.
plus, I do not think you can "export" all the services by CMS of WDs to be handled by chinese nationals receiving 1/10 of the US CMs. (aka how little apple pays foxconn and contractors to build ipads, iphones at 800% profit)
I'm looking at Disney Cruise Line.
Or Tokyo Disneyland.
Or even the new and improved Disneyland Resort.
Other parts of Disney's Parks & Resorts segment do it.
Corporate Disney simply chooses not to anymore at Walt Disney World.
most probably due of its perfect ecosystem of hotels, empty space to grow and huge bulk of parks.
noone of these parks have anything similar.
They have to shine to show themselves (quality wise and price wise). WDW doesnt need it (at least not until Uni starts pounding WDW's revenue hard and WDW hotels start to get empty.)
Man, don't try to use a Flash Pass in Six Flags LA, you will be surrounded by gang member/just out of prison type guys speaking in spanish (I'm Mexican) and saying why the… you cut in line, we have been doing the line for X hours…bla,bla,bla.
Back then was in 2007, I think that FP was new because of what the people say.
And when it was time to exit the park, Six Flags, uses cops to help.
funnily, that happened to me in Six Flags of Houston back in 2006(or 2007, I do not remember).
This gang type group of latinos.. had one guy spit on my shoes as they walked behind me and 2 cousins.. then when I looked back he was all confrontational with his "cholo" poses asking for troubles. not a fun sight. D: