New DAS System at Walt Disney World 2024

jaklgreen

Well-Known Member
Please don't take this as a personal affront, but Disney has been making a boatload off of most everyone when they needed it the most, it's not just one demographic.
And a big part of their popularity and reputation is because they were so inclusive. I have said it before, many people can only do the Disney parks because of the accommodations they offer. There had to have been a better way.
 

seabreezept813

Well-Known Member
Glad to hear it, thanks! I will need to organize my thoughts ahead of time - so much that happens is just not stuff I think about anymore because it's daily reality, so I forget about it when it matters (even in doctor's appts at times).

Like you, by the time we get to the point of having the interview we'll be locked in to going as we would have been planning for long enough we won't cancel at that point, so we will make the best of whatever happens.

Appreciate the reassurance!
The CM we got focused on questions about lines in the park. Didn’t bring up the grocery store thing or anything. They wouldn’t approve our immediate family together because we’re 5. But I wonder if CMs in the park might be more flexible. My kiddo can’t ride anything with a higher than 38inch requirement so we won’t be using it for the heavy hitters anyway. Like it’d be nice if they let the little one ride Pooh with parents and both siblings.
 

networkpro

Well-Known Member
In the Parks
Yes
And a big part of their popularity and reputation is because they were so inclusive. I have said it before, many people can only do the Disney parks because of the accommodations they offer. There had to have been a better way.

Not without fundamentally changing the parks. DAS created a tipping point where unplanned hourly capacity was allocated to the detriment of patrons paying the same admission. The exception became the norm.
 

jennab55

Well-Known Member
The CM we got focused on questions about lines in the park. Didn’t bring up the grocery store thing or anything. They wouldn’t approve our immediate family together because we’re 5. But I wonder if CMs in the park might be more flexible. My kiddo can’t ride anything with a higher than 38inch requirement so we won’t be using it for the heavy hitters anyway. Like it’d be nice if they let the little one ride Pooh with parents and both siblings.
This is odd. They wouldn’t approve 2 parents and 3 minor children on the DAS? I have seen reports of exceptions when it is immediate family with all minor children. I’ve seen them not approve grandparents or cousins, aunts, etc. for over the 4 people limit.
 

Splash4eva

Well-Known Member
This is odd. They wouldn’t approve 2 parents and 3 minor children on the DAS? I have seen reports of exceptions when it is immediate family with all minor children. I’ve seen them not approve grandparents or cousins, aunts, etc. for over the 4 people limit.
I posted something prior to this but i know a few people who had similar disabilities thes ones who had a child over 14 and more than 1 parent were denied. The single Mom with her minor daughter was approved… i know its an extremely small sample size but something worth noting
 

DoubleSwitchback

Well-Known Member
This is odd. They wouldn’t approve 2 parents and 3 minor children on the DAS? I have seen reports of exceptions when it is immediate family with all minor children. I’ve seen them not approve grandparents or cousins, aunts, etc. for over the 4 people limit.
Might they be adult siblings? That's another group that doesn't seem eligible for the exception anymore (mostly).
 

jennab55

Well-Known Member
I posted something prior to this but i know a few people who had similar disabilities thes ones who had a child over 14 and more than 1 parent were denied. The single Mom with her minor daughter was approved… i know its an extremely small sample size but something worth noting
Yes I’ve seen those reports too, but sounds like this person was approved DAS but they aren’t letting them add the 5 immediate family members, which they have made an exception before. Another person noted maybe the immediate siblings are adults though, so maybe adult children and siblings are handled differently than minors for the over 4 exception.
 

JMcMahonEsq

Well-Known Member
This is odd. They wouldn’t approve 2 parents and 3 minor children on the DAS? I have seen reports of exceptions when it is immediate family with all minor children. I’ve seen them not approve grandparents or cousins, aunts, etc. for over the 4 people limit.
I don't see how this could be looked at as odd.

WDW decided to change the standard for DAS. It was NOT because DAS was being underutilized or wasted. Either because of fraud, abuse, or just overtaxing of the system, it was felt that the impact of people using DAS and LL was too high and changes needed to be made.

So in a situation like this where you have 5 people, only 1 of which requires an accommodation, I would think it should be expected that the new program is going to limit the use of DAS for people who don't need it. Here to the child who needs it, and one custodial parent. The other parent is more than capable of monitoring/handling the 2 other minor children who do not need the DAS accommodation.

Would it be nice to keep everyone together, sure. But the DAS isn't about being nice, or making accommodations for people who don't need them. For the system to really work well, it should provide an accommodation to those who need it, while having minimal impact on operations. Adding more and more people to the system who do not really need the accommodation is what caused the breakdown that they are trying now to remedy.
 

Splash4eva

Well-Known Member
Yes I’ve seen those reports too, but sounds like this person was approved DAS but they aren’t letting them add the 5 immediate family members, which they have made an exception before. Another person noted maybe the immediate siblings are adults though, so maybe adult children and siblings are handled differently than minors for the over 4 exception.
It does seem like they are treating minors vs adults differently.
 

seabreezept813

Well-Known Member
This is odd. They wouldn’t approve 2 parents and 3 minor children on the DAS? I have seen reports of exceptions when it is immediate family with all minor children. I’ve seen them not approve grandparents or cousins, aunts, etc. for over the 4 people limit.
So one of our kids is not a minor. My SD is a in early college. But lives with us full time, is in our room on vaca, etc. So no extended family. It still felt weird to us because it’s our immediate family.
 

DoubleSwitchback

Well-Known Member
So one of our kids is not a minor. My SD is a in early college. But lives with us full time, is in our room on vaca, etc. So no extended family. It still felt weird to us because it’s our immediate family.
Well it might be cold comfort, but not approving adults for the party size exceptions is pretty common it seems, so at least you weren't victim of random CM inconsistency...
 

seabreezept813

Well-Known Member
So one of our kids is not a minor. My SD is a in early college. But lives with us full time, is in our room on vaca, etc. So no extended family. It still felt weird to us because it’s our immediate family.
It would make more sense to me if the DAS user could go on big rides, but they can only do minor stuff. So that’s why we’re hoping they might let us ride together. They put all of our names on the account too so it didn’t make tons of sense to me.
What I appreciated with the process this time is they did give us a lot of resources to help with breaks, etc.
 

DoubleSwitchback

Well-Known Member
I have no clue, none of us do. But according to some, they clearly think that almost everyone is lying. 🤷‍♀️ People keep losing sight of the fact that we are talking about people with disabilities, not just random guests.
These two things can't be simultaneously true:

"Cutting out liars would have fixed a lot the problems with DAS overwhelming LL"

and

"It's so insensitive to suggest that there were many liars"

There were either a lot, or there wasn't.

(I personally don't think that there were many liars at all; just overuse and CMs who got too generous with the granting wand.)
 

Chip Chipperson

Well-Known Member
I have no clue, none of us do. But according to some, they clearly think that almost everyone is lying. 🤷‍♀️ People keep losing sight of the fact that we are talking about people with disabilities, not just random guests.
The problem is that "weeding out the liars" isn't as easy as it seems. It has yet to be established that theme parks can require proof when considering accomodation requests. Yes, other parks are trying it now but there is also a pending court case that may take years to resolve, so why should Disney step into that mess when there is a chance they would have to backtrack later? There were many issues with the old version of DAS. These changes are trying to fix that while still offering what Disney believes are reasonable accommodations (and seemingly think have a better chance of holding up in court vs. requiring "proof" that still may not prove a need to skip waiting in line).
 

TrojanUSC

Well-Known Member
What % of former DAS users do you believe were liars? Ballpark.

In my opinion, there are three types of abuse:

1) The first were people with legitimate disabilities, but who admittedly didn't need DAS. Countless people had IBS, anxiety, or frequent urination issues which were all legitimate issues but didn't prevent them from waiting in line. They would tell you about their issue with a wink and a nod, seemingly admitting they were abusing the system but, given that they still had to wait some period of time and it was granted by Disney, they didn't feel bad about using the system as intended.

2) People who had legitimate issues that sometimes prevented them from standing in line (eg outdoor queues) but still always used DAS.

3) The outright liars who made up illnesses to get it.

With all these combined, I'd say at least 50%+ of DAS users under the previous system fell into one of these categories. I knew at least ten people personally who did, with none who actually would need the service.
 

jennab55

Well-Known Member
I don't see how this could be looked at as odd.

WDW decided to change the standard for DAS. It was NOT because DAS was being underutilized or wasted. Either because of fraud, abuse, or just overtaxing of the system, it was felt that the impact of people using DAS and LL was too high and changes needed to be made.

So in a situation like this where you have 5 people, only 1 of which requires an accommodation, I would think it should be expected that the new program is going to limit the use of DAS for people who don't need it. Here to the child who needs it, and one custodial parent. The other parent is more than capable of monitoring/handling the 2 other minor children who do not need the DAS accommodation.

Would it be nice to keep everyone together, sure. But the DAS isn't about being nice, or making accommodations for people who don't need them. For the system to really work well, it should provide an accommodation to those who need it, while having minimal impact on operations. Adding more and more people to the system who do not really need the accommodation is what caused the breakdown that they are trying now to remedy.
It’s odd because at one point Disney said it would be for the DAS user plus 3 people, but that there would be an exception for immediate family (parents plus minor children). However, just went to the DAS website and I do not see the exception listed anymore so maybe it is a hard stop at 3 additional people. Although, I’ve seen recent report of people getting an override for all their minor children in an immediate family.
 

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