New DAS System at Walt Disney World 2024

Touchdown

Well-Known Member
Thank you. So basically come 3rd week of July we can safely start looking at wait times & potentially LL availability to get a better idea
But there should be a drop off next week, as the locals who go all the time could only get their DAS extended for 30 days from their next visit. I’m hoping to see some changes next week.
 

TrainsOfDisney

Well-Known Member
I’m hoping to see some changes next week.
Question 1 - Are you aware of sites like queue times that show the average and max wait times? That would give you much more to go on vs. anecdotal screen shots of the app.

Question 2 - what are you actually hoping to see? Slinky Dog at 110? Is that really worth celebrating?

Now less DAS should mean less unusual backups since DAS didn’t have a return time limit, which I do think was part of the problem - so I can see wait times staying more accurate, but that’s probably already happening. B
 

Splash4eva

Well-Known Member
Question 1 - Are you aware of sites like queue times that show the average and max wait times? That would give you much more to go on vs. anecdotal screen shots of the app.

Question 2 - what are you actually hoping to see? Slinky Dog at 110? Is that really worth celebrating?

Now less DAS should mean less unusual backups since DAS didn’t have a return time limit, which I do think was part of the problem - so I can see wait times staying more accurate, but that’s probably already happening. B
I think personally wait times are not gonna move much. I truly feel Disney is doing this to make money and free up inventory for Genie+ users… here is the question tho with Genie never really selling out why werent others buying it? So to me Disney is hoping these DAS users who were rejected now purchase Genie+ to do parks instead and based in my experience last week and prior visits you can definitely get a good amount from Genie if you know what you are doing
 

Jrb1979

Well-Known Member
I think personally wait times are not gonna move much. I truly feel Disney is doing this to make money and free up inventory for Genie+ users… here is the question tho with Genie never really selling out why werent others buying it? So to me Disney is hoping these DAS users who were rejected now purchase Genie+ to do parks instead and based in my experience last week and prior visits you can definitely get a good amount from Genie if you know what you are doing
IMO that's part of it. The other is with less DAS users Disney now can actually plan better for Genie+. With the amount of DAS users they had and with DAS able to come back anytime after their return time it was hard to have data for that.
 

ConfettiCupcake

Well-Known Member
I think personally wait times are not gonna move much. I truly feel Disney is doing this to make money and free up inventory for Genie+ users… here is the question tho with Genie never really selling out why werent others buying it? So to me Disney is hoping these DAS users who were rejected now purchase Genie+ to do parks instead and based in my experience last week and prior visits you can definitely get a good amount from Genie if you know what you are doing

Yeah I don’t think this has ever been directly about standby queues, although they should at the very least have less long standstill moments if LLs are under control.

I think people moving from former DAS users to Genie+ is a happy side effect for them, but not the goal. I think the motivation was getting better control of the LLs and their wait times, and increasing guest satisfaction particularly when it comes to Genie+ and its individual attraction availability (not the availability of Genie+ itself).

Genie+ being a less divisive product means more money, like you said it rarely sells out.
 

jaklgreen

Well-Known Member
I think that Disney doesn’t want to put the exact formula for what accommodation is available at each ride under each circumstance on their main attraction pages or MDE information because it makes more people who can wait in lines but don’t want to start thinking about how to “beat the system” instead of actually being available as a resource for ex-DAS users. If, hypothetically, one knew that Peter Pan typically just directs you to the LL when the wait is less than 45 or issued a LL return pass when the wait is more than 45m, a lot of people would tell the attraction CM “gee whiz, I would just love to wait in this here 75 minute line but I sure can’t, what can you do for me?”

I (obviously) don’t speak for all potential AQR users, but I’m willing to endure a little more friction/uncertainty when I need AQR assistance to avoid the new system being completely overwhelmed by people who don’t need it but would like to have it once they learn about it.
I thought that the whole point of being able to leave the queue and return is to combat the "system". People have been able to leave the lines before so this is nothing new. But informing people of the process will eliminate people trying to get back through the back of the standby line. Which is what was causing issues and fights with other guests. Why wouldn't Disney want people to know the correct way to about this to avoid any issues?
 

Splash4eva

Well-Known Member
IMO that's part of it. The other is with less DAS users Disney now can actually plan better for Genie+. With the amount of DAS users they had and with DAS able to come back anytime after their return time it was hard to have data for that.
Granted DAS return times are unpredictable but my guess would have to be people came back within 15 minutes of their return time say 75-80% of the cases…
 

Splash4eva

Well-Known Member
Yeah I don’t think this has ever been directly about standby queues, although they should at the very least have less long standstill moments if LLs are under control.

I think people moving from former DAS users to Genie+ is a happy side effect for them, but not the goal. I think the motivation was getting better control of the LLs and their wait times, and increasing guest satisfaction particularly when it comes to Genie+ and its individual attraction availability (not the availability of Genie+ itself).

Genie+ being a less divisive product means more money, like you said it rarely sells out.
Maybe i been lucky but to me wait times in the LL were not that bad and pretty consistent. Listen obviously there will be times you may get stuck 20 minutes but to me that was never the norm
 

jaklgreen

Well-Known Member
I think a huge part of the issue is that so many now say their medical issues are disabilities but funny how it only applies to their time at Disney. This is why the program was so over used and it was definitely affecting how non DAS people were being able to utilize the rides. If the average Disney guest only gets to take part in 4" good attractions" a day than DAS users should only get the same and also not a DAS for multiple visits to the same ride in a day.
How do you know that their conditions "only applies to their time at Disney"? How do you now what people do in their day to day lives?
 

Dranth

Well-Known Member
I don't know that people should expect a large difference in standby waits. It will help a little but something like overall attendance or a ride going down has a much larger impact. A small fluctuation in how many people show up in a given day can easily mask any benefits to standby from DAS changes in terms of time.

Moving people from G+/ILL to standby will keep the waits roughly the same, it will just make that line move more consistently. I don't know that we have any measurements for how long you spend standing still in a particular line but that is where the changes should really be noticed. With that in mind, I expect that over time people will slowly begin to realize they don't stand around as much as they use to so waits are more tolerable.

ETA: There could be some additional time savings for standby from certain groups using DAS currently choosing to skip some lines under the new system as they just don't want to wait that long. Who knows how much of that we see but it will certainly be more than zero.
 
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jaklgreen

Well-Known Member
CM's manning attractions should not have to make DAS calls--it should all be done ahead of time by. guest services. Issue a pass stating what accommodations guest is entitled too
This is what I have been saying. Plus who wants to have to explain their needs to every ride cast member to see if they will qualify for RTQ or the other one? The lines to speak to a cast member at every ride gets long already with people setting up rider swap, DAS, or just answering questions. Now if most previous DAS users need to waste time just to ask the cast member about THIS ride's procedures, that is going to get old really quick. I doubt that Disney is going to add more cast members at the ride entrances to help these people.
And again, no one should have to describe their needs in full hearing of other guests.
 

Chi84

Premium Member
And again, no one should have to describe their needs in full hearing of other guests.
I haven’t been following all the sites but I haven’t seen any reports of people having to describe needs other than their need to possibly leave the line. Then they’re told how to leave and return based on the particular ride and the number of people in the party.
 

ConfettiCupcake

Well-Known Member
This is what I have been saying. Plus who wants to have to explain their needs to every ride cast member to see if they will qualify for RTQ or the other one? The lines to speak to a cast member at every ride gets long already with people setting up rider swap, DAS, or just answering questions. Now if most previous DAS users need to waste time just to ask the cast member about THIS ride's procedures, that is going to get old really quick. I doubt that Disney is going to add more cast members at the ride entrances to help these people.
And again, no one should have to describe their needs in full hearing of other guests.

The only thing CMs at the ride need to know is that you left the line and need to meet back up with your party, or you have a medical need and may need to leave the line at some point (and what should you do to handle it). They don’t need details. They aren’t approving or denying people, they are simply assisting per their procedures. This has been in practice already for years at certain attractions with certain physical needs and having to tell the CMs what you need assistance with.

RTQ as far as we can tell is for the times where logistics and party size play a role and there is nobody in the queue to return to. Not really needs based, beyond telling them you’re a party with 1 adult.
 

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