New DAS System at Walt Disney World 2024

TrainsOfDisney

Well-Known Member
DAS isn’t and extra 5-10 min for the average guests, it’s an extra 15-20 min at every ride costing standby hours over the course of the day.
I don’t believe this is an accurate statement.

I also don’t think any of those numbers are any different than I’m used to seeing in the parks.
 

maemae74

Well-Known Member
We just got back and my mom was a previous DAS user. Would not have qualified under the new rules so didn't even try. We just would talk to a cast member at lines longer than 45 minutes. She would wait for us in a cool spot which was recommend by cast member and we would call her when we got close and they let her come through the lightning lane to meet up with us. It worked perfectly for us and no one in the line behind us got angry or upset. We also used the RTQ several times with a small child who needed to potty and again no fights broke out. It was actually a great trip and the lines were not bad at all. Curious if the cut backs on the DAS helped with that.

We also didn't think we were missing out on any family time because we are flexible and appreciate the accommodations they did offer us. It wasn't hard to meet them half way.
 
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Vacationeer

Well-Known Member
In the Parks
No
Were 7DMT and FoP 55 minutes or less?

We’ve come to expect 7DMT ~90 minutes and FoP off the charts in the 100+ range midday.
 

Vacationeer

Well-Known Member
In the Parks
No
We just got back and my mom was a previous DAS user. Would not have qualified under the new rules so didn't even try. We just would talk to a cast member at lines longer than 45 minutes. She would wait for us in a cool spot which was recommend by cast member and we would call her when we got close and they let her come through the lightning lane to meet up with us. It worked perfectly for us and no one in the line behind us got angry or upset. We also used the RTQ several times with a small child who needed to potty and again no fights broke out. It was actually a great trip and the lines were not bad at all. Curious if the cut backs on the DAS helped with that.
That’s great to hear. Time will tell how all this settles down. It is encouraging to read a success story!
 

Chi84

Premium Member
I was in GR last night after leaving HS and the amount of people in there complaining about the new DAS setup was staggering and what was even more noticeable was the fact the CMs really couldnt give anyone a straight answer on what to day. 1 woman was in Rise needed to leave and had no clue what to do all she said was during her call she was assured this wouldnt be a problem and here she was …
I’m not surprised. Change is hard for everyone, especially at first. I expect things will settle down after an adjustment period.
 

NotTheOne

Well-Known Member
My point was, the free Fastpass+ service was mentioned in that case as a service that former GAC users could use.

If this ends up going to court (and I think it will, as this seems to be a much stronger case then the GAC case which did go to court) - the fact that access to that line is a paid service will not be in Disneys favor. Doesn’t mean Disney automatically loses the case - will be an interesting case for sure!
The case then was laughable, and suing over these changes would be even more so.

Suing because you (generic you) don't like an accommodation is a waste of time and money.
 

NotTheOne

Well-Known Member
I was in GR last night after leaving HS and the amount of people in there complaining about the new DAS setup was staggering and what was even more noticeable was the fact the CMs really couldnt give anyone a straight answer on what to day. 1 woman was in Rise needed to leave and had no clue what to do all she said was during her call she was assured this wouldnt be a problem and here she was …
Perhaps that woman should have asked a CM prior to entering the line what she would need to do if she needed to exit. I guess I shouldn't be shocked that some people who don't get what they want (DAS) take no responsibility for trying to make other accommodations work.
 

WDWTrojan

Well-Known Member
You can’t charge extra for access though.

Which reminds me, the GAC case specifically mentions the free fast pass+ reservations available to guests.

They aren’t charging extra for access, though. They’re providing access via Return to Queue, rider swap and other accommodations.

If you don’t like this, you have the option to pay for a more enjoyable experience.
 

NotTheOne

Well-Known Member
I think they will have to address both sides (their side as a business and the guest side, as consumers). What you are describing encompasses the business side. On the guest side, though - lines will continue to be long, disability rates will continue to rise, and young Americans expect more in terms of a disability friendly environment. Those are a big portion of their consumers, the people paying to be there. I think Disney will need to think about how to make the park experience more user-friendly overall.
They're already addressing both sides - DAS is just one of multiple accommodations offered.

As for what "young Americans" expect, perhaps this would be a good time for them to learn the difference between expectations and actual legal requirements.
 

TrainsOfDisney

Well-Known Member
The case then was laughable, and suing over these changes would be even more so.

Suing because you (generic you) don't like an accommodation is a waste of time and money.
It wasn’t laughable - one of the great things about this country is the freedom and right to hire a lawyer when you feel you have been wronged. While our legal system is far from perfect, many ADA rights have been and are being won because of “laughable” cases.

They aren’t charging extra for access, though. They’re providing access via Return to Queue, rider swap and other accommodations.
The post I was responding to was suggesting that Genie+ was available, just not free. Meaning the access was available, but not for free.
 

DisneyHead123

Well-Known Member
They're already addressing both sides - DAS is just one of multiple accommodations offered.

As for what "young Americans" expect, perhaps this would be a good time for them to learn the difference between expectations and actual legal requirements.
I’m not talking about legal requirements. I’m talking about capitalism, which involves selling oneself.

Disney is free to say “We don’t have to do more!” Cool. That may or may not play out in court. But the more important point is that consumers can decide where they want to go. I’m saying I think they need to do more to make their park user friendly.
 

NotTheOne

Well-Known Member
It wasn’t laughable - one of the great things about this country is the freedom and right to hire a lawyer when you feel you have been wronged. While our legal system is far from perfect, many ADA rights have been and are being won because of “laughable” cases.


The post I was responding to was suggesting that Genie+ was available, just not free. Meaning the access was available, but not for free.
Have you even read the case in question? It was laughable, and the plaintiff was pretty much eviscerated.

I have no issue with people hiring lawyers and suing if they feel they have a case, and I agree that valuable changes have come out of some valid cases. But this case wasn't one of them. I wish Disney had followed through and recovered costs, as the court allowed them to.
 

NotTheOne

Well-Known Member
I’m not talking about legal requirements. I’m talking about capitalism, which involves selling oneself.

Disney is free to say “We don’t have to do more!” Cool. That may or may not play out in court. But the more important point is that consumers can decide where they want to go. I’m saying I think they need to do more to make their park user friendly.
We'll see. I'm all for these changes, and I'm glad that Disney finally did something to address the abuse AND the overuse. I just hope they don't get lax like they did with DAS previously, or we'll be right back to the same place in a few years.
 

Chi84

Premium Member
The post I was responding to was suggesting that Genie+ was available, just not free. Meaning the access was available, but not for free.
First of all, you edited my post to take what I said out of content. I’m sure it wasn’t intentional - just done to shorten it.

Second, that’s not at all what I meant. Free access is still available through in-line accommodations. Disney isn’t charging for that access.

Access through Genie+ is available to all guests, but it’s not free.
 

Splash4eva

Well-Known Member
I’m not surprised. Change is hard for everyone, especially at first. I expect things will settle down after an adjustment period.
Ill be honest noone was annoyed they were denier DAS they were all just in the same boat that they were told they would be accommodated if something came up and none
I’m not surprised. Change is hard for everyone, especially at first. I expect things will settle down after an adjustment period.
 

Splash4eva

Well-Known Member
Perhaps that woman should have asked a CM prior to entering the line what she would need to do if she needed to exit. I guess I shouldn't be shocked that some people who don't get what they want (DAS) take no responsibility for trying to make other accommodations work.
Again read what my other response. None were nasty none were loud. They i guess are just looking for answers and when she asked what do i do next time the plain in Gs literally did NOT have an answer for her
 

NotTheOne

Well-Known Member
Again read what my other response. None were nasty none were loud. They i guess are just looking for answers and when she asked what do i do next time the plain in Gs literally did NOT have an answer for her
OK, but again, (and I know you probably don't know the answer to this, it's rhetorical) did she and the others ask prior to entering the line or after? Because I'm seeing plenty of people on other sites saying that asked ahead of time, and when they had an issue, they were accommodated by meeting with their party at the merge after returning through the LL.
 

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