News New DAS System at Walt Disney World 2024

[ConfettiCupcake]

I think the ideal scenario would be Disney officially allowing refunds for those who do not receive DAS and who feel like they cannot manage without it. IME Disney is fairly lenient on refunding or changing non refundable items, and overruling their own policies (so long as you are approaching them politely), however I understand that’s not reassuring enough when it’s not an official policy. The move to 60 days to allow for package guests to still receive a refund is a good direction.

I know it’s been said many times throughout this thread, but it still feels relevant… much of the criticisms of Disney due to the initial major change are criticisms they have and are facing from the general guest population for years now. It may feel personal and targeted at people with disabilities and that ‘they’ don’t want them in the parks unless they can extract $$$ from them, but from my perspective its a similar yucky nickel and diming feel that a lot of us have felt for years now. This is what they’ve have done to the parks in recent years, and guests unwilling to pay the various up charges often get the short end of the stick compared to those who are willing. I know even with DAS people are not completely insulated from feeling that, but it’s an all encompassing shift that’s impacted all of us.

 

[Angel Ariel]

I think the ideal scenario would be Disney officially allowing refunds for those who do not receive DAS and who feel like they cannot manage without it. IME Disney is fairly lenient on refunding or changing non refundable items, and overruling their own policies (so long as you are approaching them politely), however I understand that’s not reassuring enough when it’s not an official policy. The move to 60 days to allow for package guests to still receive a refund is a good direction.

Agreed with all of this

I know it’s been said many times throughout this thread, but it still feels relevant… much of the criticisms of Disney due to the initial major change are criticisms they have and are facing from the general guest population for years now. It may feel personal and targeted at people with disabilities and that ‘they’ don’t want them in the parks unless they can extract $$$ from them, but from my perspective its a similar yucky nickel and diming feel that a lot of us have felt for years now. This is what they’ve have done to the parks in recent years, and guests unwilling to pay the various up charges often get the short end of the stick compared to those who are willing. I know even with DAS people are not completely insulated from feeling that, but it’s an all encompassing shift that’s impacted all of us.

also agree with this. The discounts we qualify for are what have insulated us more and allowed us to continue visiting, not the DAS access, so I don't feel the targeted at people with disabilities piece that I know I've seen from others (esp in the DAS Defenders group). But even with those discounts the nickel and diming is very evident and has been for a long time.

 

[Vegas Disney Fan]

I think the ideal scenario would be Disney officially allowing refunds for those who do not receive DAS and who feel like they cannot manage without it. IME Disney is fairly lenient on refunding or changing non refundable items, and overruling their own policies (so long as you are approaching them politely), however I understand that’s not reassuring enough when it’s not an official policy. The move to 60 days to allow for package guests to still receive a refund is a good direction.

I know it’s been said many times throughout this thread, but it still feels relevant… much of the criticisms of Disney due to the initial major change are criticisms they have and are facing from the general guest population for years now. It may feel personal and targeted at people with disabilities and that ‘they’ don’t want them in the parks unless they can extract $$$ from them, but from my perspective its a similar yucky nickel and diming feel that a lot of us have felt for years now. This is what they’ve have done to the parks in recent years, and guests unwilling to pay the various up charges often get the short end of the stick compared to those who are willing. I know even with DAS people are not completely insulated from feeling that, but it’s an all encompassing shift that’s impacted all of us.

Unfortunately DAS guests were equally impacted by most of the negative changes over the last several years, the lone exception was the monetization of FP, I agree we are also stuck with the same choice of paying up or having a difficult day now though. (Or simply not going)

We’re fortunate enough we can still go under certain conditions so we’ve made peace with the changes but I still think some of the policies are ridiculous and need to be drastically changed for those who can’t adapt so easily. WDW still requires a ton of pre planning, buying tickets months in advance, booking rooms months in advance, make dining reservations months in advance… it would drive me crazy to completely plan a trip knowing we’d have to wait until 60 days before the trip to know if we could actually go.

Disney should make the DAS meeting available as soon as a package is booked, even if that’s a year out, that way people know exactly what they’re signing up for, that should have been apparent from day 1 to any company focused on customer service, something Disney is/was notorious for.

 

[Purduevian]

I think the ideal scenario would be Disney officially allowing refunds for those who do not receive DAS and who feel like they cannot manage without it. IME Disney is fairly lenient on refunding or changing non refundable items, and overruling their own policies (so long as you are approaching them politely), however I understand that’s not reassuring enough when it’s not an official policy. The move to 60 days to allow for package guests to still receive a refund is a good direction.

I wish they could do this, and I'm glad it's unofficial policy. However, if you make it official policy people will abuse it to get refunds. I don't know what the solution is

 

[Angel Ariel]

I'm going to plug my own site here.

Caribbean Beach rooms with roll-in showers.

Buildings in red have those rooms. Click on a building to see which rooms on each floor match that. And then click on a room to see the view from that specific room.

You can change the Accessibility filter to see other rooms with difference accessibility features.

We couldn't have built this without Disney's help. Their Centralized Inventory Management team is great.

This was seriously helpful for us, @lentesta ! We used your site to figure out where to request our rooms for our CBR stay last fall, and it worked out perfectly! Disney fulfilled our room request and it was a perfect location!