First of all, you edited my post to take what I said out of content. I’m sure it wasn’t intentional - just done to shorten it.
Ill be honest noone was annoyed they were denier DAS they were all just in the same boat that they were told they would be accommodated if something came up and none
Again read what my other response. None were nasty none were loud. They i guess are just looking for answers and when she asked what do i do next time the plain in Gs literally did NOT have an answer for her
OK, but again, (and I know you probably don't know the answer to this, it's rhetorical) did she and the others ask prior to entering the line or after? Because I'm seeing plenty of people on other sites saying that asked ahead of time, and when they had an issue, they were accommodated by meeting with their party at the merge after returning through the LL.
Right, I meant adjustments on both sides. CMs should clearly be better-trained but sometimes it takes awhile for everyone to get up to speed.
Not to mention, everything I've seen from people who didn't get approved for DAS is that they need to speak to an attraction CM because every attraction has its own process. Given that, I wouldn't expect the GS CMs to know anything more than "speak with the attraction CM".
well I didn’t edit it, I just quoted one sentence. The full quote seems to make the same point - that access is available but for a price.
Again, it depends.
I agree with that, but Genie+ is not ADA access. It is a form of access to the lines.
This is the biggest problem right now though, you can’t get answers, no one, including Disney, has answers.
You got an answer, you just don't like it - the answer is "it'll depend on the ride".
I’m not spending thousands on a vacation where the best answer Disney can give is “you’ll find out if the accommodations work only after you get here”.
Truth is it’s going to vary based on your needs and the individual attraction you’re asking about. With the current system it’s possible there might be some attractions that work fine for you and others that you don’t think work.
You can read in multiple forums and on FB what the accommodations are for those not receiving DAS - join the line, leave if you need to, then meet up via the LL, rider switch, or in rare cases, return time. Return time is supposedly very rare, so I wouldn't count on that, leaving you the other accommodations. You should be able to decide if those work for you or not before you get there.
there has also been plenty of posts on various sites about the variability of attraction CMs having answers for guests. So I wouldn't jump to assuming that the guests in the situation shared here were in the wrong. As someone else said - change and adjustments are hard - not just for guests, but for CMs too.
Personal equipment falls under a different aspect of the ADa than public accessibility requirements. I wouldn't compare the fact that people have to pay for a wheelchair (personal equipment) to genie+ in this respect.
I wasn't comparing them.
I've downloaded and printed pages upon pages from other parks that fully list out their attraction accessibility information - attraction by attraction. There is absolutely no reason that Disney's accessibility guides cannot include what the AQR procedures are for each ride, as that is an accommodation available to everyone and not dependent on DAS calls at all, nor limited in any way. There's no reason that anyone should have to wait until they are at a ride to be able to learn this information.
You can probably narrow it down a little. If, worst case scenario, they told you only AQR or rider switch so you would have to wait alone, what would you do? If you would be willing and able to buy Genie+/ILLs and you believe that system would work for you without the extras of DAS, would you buy them? If the answer is yes, then you could still plan the vacation but it would be more expensive.
And perhaps they will at some point, who knows. I'm thinking that Disney isn't going to publish anything that can be used by scammers to ruin the new process the way DAS was ruined, but I could certainly be wrong.
