New DAS System at Walt Disney World 2024

ConfettiCupcake

Well-Known Member
In my opinion, there will be little change in queues because the folks who previously got DAS will now simply purchase Genie+ as it the next best thing.

Yes, they may completely lose a small fraction of folks who will completely give up, but I think the SAME folks will get into the SAME queues, but the difference is, they are paying.

Having said that, I was thinking, under the new system, A LOT more folks will be purchasing Genie+ Disney claims there is a set number of Genie+ sold, so if there is a set number sold, they should be selling out everyday under the new system, and in theory, there would be less folks in the lighting lane.

The question is, will Disney increase the number of Genie+ sold "in response to guest demand"

Even if every person who gets rejected for a DAS style accommodation bought Genie+, correct me if I’m wrong but wouldn’t the more limiting nature of Genie+ compared to DAS still cut down on the actual bodies in LL lines? I don’t think it would be a one for one exchange.
 

Drdcm

Well-Known Member
I'm not talking about Genie+ just regular Genie.
I can give you a made up scenario if you would like that can highlight the issue. It might be a bit long but bear with me.

This is overly simplified to make it easier to describe…

A family of 4 with DAS. All lines are 60min for simplicity sake.

Has pre book for Thunder mountain at 9am. Gets to park at 8am and gets in line for pirates and gets off at 9:10. Then goes to Thunder mountain and makes DAS reservation for haunted mansion return at 10:10. Finishes thunder mountain and gets in line for Peter Pan. Finishes Peter Pan at 10:30. Then goes on HM at 10:40. Makes DAS for small world return at 11:40. Gets off HM at 11, gets in line for jungle cruise and gets off at 12:20. Then goes on small world and gets off at 12:45.

Family of 4 without DAS.

Pirates at 8am, off at 9:15. Thunder mountain at 9:30, off at 10:45. Peter Pan at 11, off at 12:15. Haunted mansion at 12:30, off ar 1:45. Jungle cruise at 2, off at 3:15. Small
World at 3:30, off at 4:45.

Comparing the two, DAS gets on 6 rides in 4hr 45min. Non DAS get on 6 rides in 8hr 45min.

DAS is twice as efficient if used in this way. I’m not saying everyone is dong this, but I personally know a few that do this.

I don’t know what the solution is, and I honestly don’t really care if they change it.
 

Purduevian

Well-Known Member
Of course it's about money... what's funny though is thinking that some additional G+ sales are somehow worth risking multi-million dollar class action lawsuits.
To make up $10 million dollars, Disney would need to profit an additional $27,397.26 a day. If G+ averages $25 a day you are only talking 1,096 people a day to offset that $10million dollar lawsuit.
 

Brian

Well-Known Member
How many exactly is it?
Even if I had the exact numbers, I wouldn't be able to share them. Nobody could. Disney doesn't take kindly to sharing proprietary information.

Abuse is rampant with the current iteration of DAS, and the consequences, which have been well documented in this thread, are highly detrimental to the operation and guest experience.
 
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phillip9698

Well-Known Member
You know this "Disney is always right thing" is pretty clever. I think I'm going to have to remember that for later...




Of course it's about money... what's funny though is thinking that some additional G+ sales are somehow worth risking multi-million dollar class action lawsuits. The math will always work out to granting access and allowing a few cheaters in than denying someone who really needs it. It's not just the easy thing to do, but based on how the ADA was written it's the legally right thing to do. It's why stories like this exist:



And this is what people mean by difference between a need and a want. Look I’m sympathetic to someone who has lost limbs, I know life isn’t easy for them. Though when someone is presented with options and their response is they can neither sit down nor stand that is when you lose people.

This whole thing has moved so far away from “I need accommodation because I physically am unable to wait for long periods of time” to “I’m disabled in some manner so I deserve above and beyond special treatment”
 
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Disstevefan1

Well-Known Member
Even if every person who gets rejected for a DAS style accommodation bought Genie+, correct me if I’m wrong but wouldn’t the more limiting nature of Genie+ compared to DAS still cut down on the actual bodies in LL lines? I don’t think it would be a one for one exchange.
I think you are right now that I think about it. DAS gave guests a sooner return time. When the new system is in place and there are many, many more Gene+ users in competition for return time slots, it will be very common to get a return time that is 6 hours away from Genie+ and those folks will not be in the queue for 6 hours.
 

DisneyHead123

Well-Known Member
There are multiple families in my kid's kindergarten class alone that have used an "online tour guide company" to book "fastpasses" for them while they're in the parks. I was very confused about how this was possible with the Genie+ system until I did some digging and it turns out they are really just selling DAS access. I had no idea this was a thing but it's become a huge problem, hence the changes.
That is crazy!! Between tour guide and DAS crackdowns I do think that will decrease… for now at least. Long term, though, I think Disney needs to have a better product out there. If these families are willing to pay for tour guides they would no doubt be fine paying for Genie, if it actually worked.
 

Disstevefan1

Well-Known Member
Again I have no doubt Disney will sell more G+, but not to the extent of the decrease in DAS. G+ lines, outside of mechanical issues, will come in at a fixed rate and stay 10-20 min in wait. I also suspect that G+ users will get 5-7 attractions per day instead of 2-3. Standby Lines will probably only have slight decrease in size (15 min) but move more regularly and be much easier to predict how long you will be waiting.
A fixed rate and stay 10-20 min in wait. I also suspect that G+ users will get 5-7 attractions.

Wow, that would be amazing. The 5 to 7 attractions is really amazing.

Lets see what happens and we will revisit these numbers and see what the reality is.

To mechanical issues, I would add "outside fist fights in the queues due to the return to line rule" ;)
 

DisneyHead123

Well-Known Member
It's really funny to me how money keeps being brought up as Disney's motivator. Like it's somehow a revelation no one else has thought about.

Because, duh.

If there are less DAS users unexpectedly going into the LLs, that means Stand-by lines move faster (note, this doesn't necessarily mean they will be shorter, or that instead of 1 hr they will take 40 min, just that the ratio of LL vs Stand-by will be less), and if Stand-by keeps moving instead of having guests stand still for 10 mins because there is suddenly 300 unexpected guests in LL then Stand-by guests are happier, happy guests spend money and book more vacations.

Less DAS guests in the LLs means Disney can control the amount of G+ it sells better. The better Genie+ works the happier Genie+ guests are. Happy guests spend money and book more vacations.

It's not rocket science. Its simply that having less DAS users is better for everyone, including guests who truly need DAS to be able to go to Disney Parks.
I loves me some Disney, I really do, but I have no illusions about the nature of our relationship, lol. The standby lane will be left to rot, and that’s just the way it is. Genie users will likely be getting an upgraded, if more expensive, deal. Pre-selects and better availability at a minimum.
 

StarBright

Member
I loves me some Disney, I really do, but I have no illusions about the nature of our relationship, lol. The standby lane will be left to rot, and that’s just the way it is. Genie users will likely be getting an upgraded, if more expensive, deal. Pre-selects and better availability at a minimum.
We don't know what changes (if any) are coming for Genie+. When we know we can speculate about that :)

I truly don't think Disney wants stand by guests to rot thought. They wouldn't cap Genie+ if they did.
 

Touchdown

Well-Known Member
A fixed rate and stay 10-20 min in wait. I also suspect that G+ users will get 5-7 attractions.

Wow, that would be amazing. The 5 to 7 attractions is really amazing.

Lets see what happens and we will revisit these numbers and see what the reality is.

To mechanical issues, I would add "outside fist fights in the queues due to the return to line rule" ;)
G+ guests are a small minority of LL guests, 20% to the 80% of DAS guests. If Disney flipped that ratio and decreased the LL total by 20% then G+ guests would have a 3.1x increase in ride capacity or rides available and normal guests would see a decrease in wait times of 12% if Disney kept sales steady. If Disney increased G+ sales per day by 50% but kept LL access at 80% pre change days G+ guests would still have 2x the ride access.
 

DisneyHead123

Well-Known Member
We don't know what changes (if any) are coming for Genie+. When we know we can speculate about that :)

I truly don't think Disney wants stand by guests to rot thought. They wouldn't cap Genie+ if they did.
I think they cap Genie+ because they already don’t have enough availability for it, I don’t think that involves concern for standby.

We’ll see, but Disney has consistently been all about every possible upsell these past few years.
 

Basil of Baker Street

Well-Known Member
It's really funny to me how money keeps being brought up as Disney's motivator. Like it's somehow a revelation no one else has thought about.

Because, duh.

If there are less DAS users unexpectedly going into the LLs, that means Stand-by lines move faster (note, this doesn't necessarily mean they will be shorter, or that instead of 1 hr they will take 40 min, just that the ratio of LL vs Stand-by will be less), and if Stand-by keeps moving instead of having guests stand still for 10 mins because there is suddenly 300 unexpected guests in LL then Stand-by guests are happier, happy guests spend money and book more vacations.

Less DAS guests in the LLs means Disney can control the amount of G+ it sells better. The better Genie+ works the happier Genie+ guests are. Happy guests spend money and book more vacations.

It's not rocket science. Its simply that having less DAS users is better for everyone, including guests who truly need DAS to be able to go to Disney Parks.
Also less DAS users in LL means Disney can offer say 50% more drops to LL which would make G+ much more attractive.
 

Disstevefan1

Well-Known Member
G+ guests are a small minority of LL guests, 20% to the 80% of DAS guests. If Disney flipped that ratio and decreased the LL total by 20% then G+ guests would have a 3.1x increase in ride capacity or rides available and normal guests would see a decrease in wait times of 12% if Disney kept sales steady. If Disney increased G+ sales per day by 50% but kept LL access at 80% pre change days G+ guests would still have 2x the ride access.
I guess its possible if they don't increase the number of Genie+ sold per day and folks get return times 6 hours away (due to the increased competition for return times) and they give up and never return to use it, I can see LL could decrease by 20 percent.

Oh boy, with all new Genie+ users, its going to be very hard to get a reasonable return times I am guessing.

Lets see what happens.
 

Jenny72

Well-Known Member
I don't know how much things will improve, if at all, but the system really does feel broken. When we last went, it took us over 45 minutes to move about 15 feet in the Frozen queue, with multiple 10+ minute stops. My daughter, who complains about *nothing* and *no one*, and finds every waking moment at Disney to be pure bliss, finally started to get frustrated. I was wishing the LL was out of sight, because groups were running past and laughing.

Man, I hate Genie+. At least if it were all DAS, I could just tell her that it's people with disabilities, many of which are invisible. But instead we're sitting on a dirty floor and wondering, did the ride go down? No, because those people still seem to be moving? Boy, they seem happy...
 

Touchdown

Well-Known Member
Man, I hate Genie+. At least if it were all DAS, I could just tell her that it's people with disabilities, many of which are invisible. But instead we're sitting on a dirty floor and wondering, did the ride go down? No, because those people still seem to be moving? Boy, they seem happy...
8 out of every 10 guests laughing down the lane was DAS. That’s the issue.
 

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