Have you been to the parks under the new system yet?
I don't know, the secrecy is weird. It is as if they are actively trying to discourage anyone with a disability, other than the one listed, from even trying to go to the parks. No other theme park goes about it this way. Disney is big enough and has been around long enough for them to have handled this so much better. I love Disney, but we need to stop giving them a pass for everything.
I have not because I just can't afford to plan a trip, take time off of work, and then find out that they aren't going to do anything for me. I go on so little as it is even with DAS. I have yet to hear any first hand accounts or something from Disney on how they handle solo travelers. I don't think that it is reasonable to plan a trip without knowing what they offer. NO other theme park goes about it this way.
Exactly
What secrecy? There is extensive info here, including a link to a 22 page booklet: https://disneyworld.disney.go.com/guest-services/guests-with-disabilities/
There is plenty of info out there on their website for other accommodations as well as a contact option. I feel like most the people who have an issue with the “secrecy” are the ones who had DAS in the past and can’t get it now. New visitors would just read the info on the website and then contact for more info if needed. They would likely believe that disney will accommodate them somehow and don’t even know if those accommodations will help as they haven’t been before. If the accommodation they are given does not work, they can always contact again while at Disney and explain what isn’t working. I find it’s really just anger from the people who had DAS and are no longer eligible.
They will not but as i said if you respond and act accordingly i was able to get basically how the system worked in both situations… im not saying its going to happen to everyone but just explaining my experience and what i found out. I think we all wish they would be but the way the RTQ works is pretty much out there on their site i believe unless the link that was sent is a private link which i doubt or at least it is sent to people denied. The single/solo parent is where the issue arised but as i said. After some follow ups i was able to get that info even tho i was approved for DAS
I'm not giving them a pass at all. They aren't trying to discourage those with a disability but those who will do anything to avoid paying for LLs.
Listen the issue and vagueness comes from how solo/single parent is gonna be handled. They initially took a hard stance claiming they “didnt know” “only the attraction CM” did. Which to me was an absolute joke this was their stance to people but as i said after some nice emails and a follow video i was provided enough if not all of how that process works before being approved
It makes sense they did. If that info got out, you would end up with a lot of people finding ways to use it that most likely didn't need to.
It really suggests that they're trying to use the DAS changes to relitigate old issues on which the courts already ruled in Disney's favor. Demanding front-of-the-line access??? No sane judge would rule in their favor on that issue. If someone is claiming that they're simply unable to wait outside the queue in any setting, then what they are asking is for a judge to alter the reality of what theme parks are. DAS won't fix that for them, which means that the DAS changes have no realistic impact on them and that begs the question of why they're suing now based on the changes that were made to DAS in the first place.
Yes agreed 1000%
Yeah, no. The whole "call and we might help you" is BS. Every other park, in the world, has a clear cut list of what is and is not accommodated. And then people saying "I talked to Disney and have been sworn to secrecy" is weird.
Most other business websites have lists of accommodations they offer as well. When people need more info, they usually contact the business. If I were a person with a non developmental disability and looking at Disney's website, I would assume that I would qualify for accommodations that are not DAS, and plan accordingly. What is confusing there?
The things that I think should change is for people to have a way to contact Disney with their questions, and have them answered, BEFORE someone books a trip. I don't think that it is reasonable to have to have something booked before they will talk to you about the accommodations that are offered. People have legitimate concerns and the vagueness of "speak to a cast member" is not professional. Especially since we see reports about the inconsistency at the individual rides.
Yep, this is how I have guaranteed less stress during my past trips.
But what are these "accommodations"? You are looking at this from a point of view of a frequent guest and someone in the know.
There is a way to contact Disney. At the very bottom of this page it says to email with questions
disneyworld.disney.go.com