My point is, in this world, Data Security is up to you.
The most successful hackers in the world don't really hack the computer (that's actually quite hard)...they hack the people.
Take a hammer and bang that into your brain.
People are FAR more likely to give out sensitive information or allow access to it than a computer is.
IT can only limit the access so much before it becomes so onerous on the end users that it's a worthless system. It's like when I worked for the military, and we had multiple systems with multiple passwords...what did people do? They made printouts with all the usernames and passwords and put them at their desks.
After a major incident, rules came down that you couldn't do that anymore...so, what did they do? They printed their crib sheets and taped them under their keyboards.
</facepalms>
There is a point where being secure is being TOO secure.
For every complaint about people having access to your address or phone number, think about this situation...
Imagine a call center agent. You call in wanting whatever. You don't have a bill handy. She asks your account number. You say you don't have it. She says, ok, lets search by phone number then! You give her a few phone numbers, and they still can't find your account. She says, ok, lets search by address...oh, there you are!
Now she can help you.
You get off the phone satisfied with that experience.
Compare that to her saying...well, sir, without your confirmation number I can't help you.
Sheesh...this is just silly...