I have a bone to pick with a MVMCP "rule"

[Becca384]

As a former Disney employee and someone who is married to a current Disney employee I just wanted to share a few thoughts on the matter.

It seems to me that too many people are getting hung up on the fact that they were trying to "squeeze in as many rides as possible." The fact is, they paid for a ticket that was valid until 7 p.m. and you are allowed to get in line for a ride up until that time. They were doing nothing wrong. Just because there was a special ticketed event beginning at 7 they were supposed to give up some of the time they paid for to make sure they were out of the park? Absolutely not. We have all tried to get all our monies worth, especially when we're at Disney. Why should they be expected to leave at 6:30 or even 6:55 when they have paid until 7?

As far as the restroom, it really does get into a troubled area. If you were not directed or told you were allowed to any restrooms, then yes, you have an issue to be upset with. However, at that time, that park and particularly that area had been closed to regular day guests. CM must clear out that area immediately. If you were told you could not use any restroom, yes, you have a valid complaint. However, if you were told there were other restrooms you could (which more than likely there were they were just at the front of the park), then the CM did nothing wrong. Their job is to clear the area of regular day guests becuase it is not for party attenders only. The fact is, like it or not, I have seen people hang out in the bathroom for hours. They don't want to ride the rides, but they are trying to hang out in the bathroom so that they can watch the parade or catch the special fireworks on their way out. Not only are the rides for ticketed guests only, but so are those items and CM must do all they can to ensure that ticketed guests only get to see them. If you had paid the $50+ dollars for a ticket, you wouldn't want someone who didn't pay to get to enjoy that privilege that was meant just for you. You mentioned that there was a cast member in front of each restroom so they could easily watch who was going out. However, when or how can a cast member go in after you if you've been in there "too long"? The fact is, they can't. They don't know what kind of "issues" you're having. You could have easily gone in there at 7 and sat in the restroom until 9 to catch the parade and fireworks as you slowly exited the park. The CM can't go in there after you to ensure you really are using the restroom. As ridiculous as it sounds, I've seen people do it. Sure, maybe you could tell them that's not what you're doing, but how do they know?
Also, you bring up the fact of, what if it's an emergency. How are cast members supposed to judge emergencies from non-emergencies? As a school teacher, I deal with this every day. They can't and they shouldn't have to.
Bottom line, that area of the park was closed off at that point to regular day guests. What if the restroom had been closed for cleaning or something? Would you have a different outlook then? If the CM did not suggest another restroom, but told you all restrooms were closed, then yes, you have a completely valid point and vent. I think the real issue comes in the fact that it truly does become a slippery slope. If they let you use that restroom, then they have to let the next, and the next, and the next... When does it ever get closed off to regular guests? After 7, it becomes party time and the only way to efficiently close off the area for party guests is to do a "hard close" and immeditely clear the area of guests, no matter what they are needing to do. I'm sure there were some restrooms you could use, just not that one because they had to get the area cleared of regular day guests.
It might be in Disney's best interest to go back to the old way of doing things where the park closed at 6, but the party didn't start until 7. That might save some of these issues.

 

[Todd L]

Wow tell me the people arent passionate about Disney. 100 post about a bathroom.

 

[wdwfan22]

I don't see why this has turned into such a big deal. The park was closed to day guests. End of discussion. Whether you think it's right or worng the fact is the park is closed. It doesn't ruin the magic one bit or lower the customer service that Disney provides. There are multiple signs stating the park closes promptly and there are overhead annoucements made stating the park closes at 7. You could have used the restroom at the front of the park. Some of you like to complain about how you should be able to break the rules. :brick:

 

[palmage]

I don't see why this has turned into such a big deal. The park was closed to day guests. End of discussion. Whether you think it's right or worng the fact is the park is closed. It doesn't ruin the magic one bit or lower the customer service that Disney provides. There are multiple signs stating the park closes promptly and there are overhead annoucements made stating the park closes at 7. You could have used the restroom at the front of the park. Some of you like to complain about how you should be able to break the rules. :brick:

Do you ever go 56 in a 55 zone?
Just wondering....

 

[the-reason14]

Its now up to Cms to determine the level of urgency before making a decision reguarding Bathroom use?
On top of being the people responsable for emptying the park they now have to Patrol the park for non-paying party goers and determine peoples toliet needs.

Cmon youve got to be kidding. The answer was no use another bathroom. Plain and simple.

I love that you think that you can do whatever you feel like reguardless of whats going on around you. Id love to see them escort you out of the park.

Holla at that:wave:

Ladys and gentleman I give you the 10% that screw it up for everyone else. The rules dont apply to me and hey Its your problem if you dont like it attitude that make it just a little less nice for everyone around Her. Take a bow. Good now go use the bathroom on mainstreet.

Ok, so basically with what you are implying is that if you were in the ops position, and you had an emergency concerning using the restroom, and you were denied to go, you wouldnt go? Even if it was an emergency? What, would you run from the TL area all the way to the exit trying to get to a restroom that was opened? How long do you think that attempt would take? Obviously with all the people coming in, you wouldnt be able to breeze through, and considering that it was an emergency, how do you know your body could contain it, without causing an accident somewhere else in the park.

Please, YOU gotta be kidding me. To think that if you were in the given situation, you wouldnt just go to the bathroom. Please...
If we ever both were exiting SM on a MVMCP or other event like that, and I had an emergency and was denied, then yea, you could Holla at my back as I go to relieve myself, and everyone else who would use comman sense in that situation.

 

[tomm4004]

First off, I wished you'd been sick after riding Space Mountain and woofed your cookies all over the pavement in front of the CM. Just kidding. If Disney wanted you out of the park by 7pm then they should have cut the line to Space Mountain at 6:30. To suggest the OP was trying to cheat the system by simply trying to get his rightful, paid-for-day of enjoyment in is ludicrous. He boarded Space Mountain before closing time, and he'd already been penalized somewhat by having a short day, especially if he paid full, one-day price. People are routinely in the parks 30 to 60 minutes after closing - shopping, finishing dinner, coming off rides, and waiting around for crowds to clear after fireworks. I think it's bad show by Disney to rush people out of the park just so they can milk more money out of guests with a hard ticket event. And it continues to amaze me how some people bend over backwards to support anything Disney does, even going to the point of accusing the OP of illegally trespassing. That kind of blind devotion is scary.

 

[Todd L]

comman sense.

well it seems that you dont have too much COMMAN Sense either My friend. :ROFLOL::ROFLOL::ROFLOL::hammer:

Ill "HOLLA" at your back next time. The fronts just too much .

Man im glad my kids go to Private school. Just so im sure you understand-PRIVIT SCHULE.:ROFLOL::hammer::hammer::lol::lol:

Your not even smart enough to make a valid point.

 

[Todd L]

First off, I wished you'd been sick after riding Space Mountain and woofed your cookies all over the pavement in front of the CM. Just kidding. If Disney wanted you out of the park by 7pm then they should have cut the line to Space Mountain at 6:30. To suggest the OP was trying to cheat the system by simply trying to get his rightful, paid-for-day of enjoyment in is ludicrous. He boarded Space Mountain before closing time, and he'd already been penalized somewhat by having a short day, especially if he paid full, one-day price. People are routinely in the parks 30 to 60 minutes after closing - shopping, finishing dinner, coming off rides, and waiting around for crowds to clear after fireworks. I think it's bad show by Disney to rush people out of the park just so they can milk more money out of guests with a hard ticket event. And it continues to amaze me how some people bend over backwards to support anything Disney does, even going to the point of accusing the OP of illegally trespassing. That kind of blind devotion is scary.

And he knew it was a short day when he entered the park that day. That info. has been up on the site for months. nobodys saying he shouldent be in the parks after closing people are saying he should abide by the rules .

 

[Todd L]

Ok, so basically with what you are implying is that if you were in the ops position, and you had an emergency concerning using the restroom, and you were denied to go, you wouldnt go? Even if it was an emergency? What, would you run from the TL area all the way to the exit trying to get to a restroom that was opened? How long do you think that attempt would take? Obviously with all the people coming in, you wouldnt be able to breeze through, and considering that it was an emergency, how do you know your body could contain it, without causing an accident somewhere else in the park.

Please, YOU gotta be kidding me. To think that if you were in the given situation, you wouldnt just go to the bathroom. Please...
If we ever both were exiting SM on a MVMCP or other event like that, and I had an emergency and was denied, then yea, you could Holla at my back as I go to relieve myself, and everyone else who would use comman sense in that situation.

Well my friend you are the living example of COMMAN SENSE arent you?
:lol::lol::lol:

Youve said it all and proven my point with no help from anyone. :wave:

. This guys the living proof.:lol:

"Holla" yourself back to a school for some learnin'

 

[tomm4004]

And he knew it was a short day when he entered the park that day. That info. has been up on the site for months. nobodys saying he shouldent be in the parks after closing people are saying he should abide by the rules .

What rules are those? (Was there a sign that read: Please cross your legs and heads purposefully for the exit?)

Also, when the CM said he couldn't use the bathroom, did he make a fuss? Did he dodge the CM and run into the bathroom? In what way was he trespassing or trying to cheat as some have posted?

 

[Dubman]

Let me get this straight.. Park closes at 7:00... OP gets in line before 7:00pm(nothing wrong with that).. Gets out of ride approx 7:30pm, and is denied use of restroom?? Give me a break.. Say he ignores CM and uses it anyways.. Are they going to call and have you removed from the park? If anything it may get you out of the park quicker, and with an empty bladder!! IMHO this was handled all wrong, and OP should have complained at City Hall. Why he was flamed here is beyond me. :shrug:

A few years ago my wife and I had dinner at LeCellier. Our priority seating time was for 8:30.. It was on a night of extra magic hours and we did not leave the restraunt until close to 10:00pm. Since we were not staying on property that trip, we did not try to do anything other than leave the park, but we did end up stopping at Mousegears and spent about 100.00 on souveniers(it was out last night at the parks). Not one castmember complained about that, or denied us using the restroom on the way out. We actually ended up talking to a castmember near the pin stand by SSE for about another half hour after our shopping spree. Not once did they try to tell us to leave etc.. Granted its a different situation, but by the time we actually exited the park it was after 11:00pm. Don't think I ruined anyones night.

My one question is this.. What if a person had PS time of 6:00pm for a restraunt at MK on the night in question.. Once the clock strikes 7:00 do they kick them out?? Or do they offer them coffee and dessert.. :veryconfu

 

[iheartdisney91]

thats beyond stupid. im sry i would have been really mad. can you still go in the shops if you dont have a wrist band? or the restaurants?

 

[Todd L]

You have to read the original post. The guy was told that section of the park was closed to day guest and to use a bathroom on Main street. Then this "hey id ignore them and just use the bathroom anyway" attitude started to chime in. Yeah The park closes at 7 for day guest and midnight for Party guest. Clear as a bell. This guy wasnt trying to hang back and get a free admission to the party he was really in need of a bathroom but due to people trying to take advantage of the situation the Park now does a Hard close which means NO wrist band then you cannot get in this section move toward the exits.
Ill be the first one to admit that this guy seems like a nice guy who just neeeded a bathroom. But Cms have posted and said that many, many, people try to lurk in the shadows and gain a free admittance.
Again its the 10% that ruin it for everyone.

 

[the-reason14]

Well my friend you are the living example of COMMAN SENSE arent you?
:lol::lol::lol:

Youve said it all and proven my point with no help from anyone. :wave:

. This guys the living proof.:lol:

"Holla" yourself back to a school for some learnin'

You're making jokes, but you didnt answer the question. So, you would wet yourself or worse, attempting to get to another restroom if it was an emergency? If the answer is yes, which I believe it would be from you, then yea, you have no comman sense. So maybe you ought to holla yourself back to childhood and have your parents teach you what comman sense is.:lol::lol:

 

[the-reason14]

comman sense.

well it seems that you dont have too much COMMAN Sense either My friend. :ROFLOL::ROFLOL::ROFLOL::hammer:

Ill "HOLLA" at your back next time. The fronts just too much .

Man im glad my kids go to Private school. Just so im sure you understand-PRIVIT SCHULE.::lol:

Your not even smart enough to make a valid point.

Oh so you've seen me at the parks before?? You dont know what I look like, so I dont know where that smart ______ remarked came from. lol.

And so, your kids go to private school, Interesting. Ive heard a lot about parents, kids, and private school, but Im not going to get into that.

And the point is there, and is as valid as any presented in this thread. Whether or not you are smart enough to catch it, well, sounds like a personal problem to me.

 

[gettingsmaller]

Well my friend you are the living example of COMMAN SENSE arent you?
:lol::lol::lol:

Youve said it all and proven my point with no help from anyone. :wave:

. This guys the living proof.:lol:

"Holla" yourself back to a school for some learnin'

If'n youre gunna dis someone 'bout there learnin' you oughta make shure your own punk-shiation and spellin' is correct. Or maybe you shuld be 'tendin' that there privit schule whiff your chilluns.

 

[joanna71985]

thats beyond stupid. im sry i would have been really mad. can you still go in the shops if you dont have a wrist band? or the restaurants?

No.

 

[Todd L]

Try to follow along here. YOU paid to be there until 7. You can no longer use the Party areas after that Time because it is a premium event that people pay extra money to attend.

People are Mad at the guy not being able to use a bathroom after 7 in a roped off area. He was told to use another bathroom and did just that.

cm's have stated that the reason the do these hard closes of sections on Party nights is because people hang out in bathrooms trying to get into the Party for free.

I said its a shame that the people who do these kind of things ruin it for everybody. You, Me hot4hudgens, Everybody.

Then people start in with there "I would have walked right ny her and used the bathroom anyway"

I find it funny that people think they have the right to decide what they should and should not be able to do at a place like Wdw.

Its fine for people to squeeze out every moment of fun they can at these park but when you are told you are not welcome in a section any longer and decide that your gonna go in there anyway than yes you should be throw out and not let back in. again the few ruin it for many.

If it where me I would have started moving toward the gates at the end of the day and used whatever was available to me.

Youve never heard a thing about private schools or the parents who send their children to them. I work a second freelance job to pay for my kids education. I am not rich i just work really hard to provide my kids with great oppurtunity.

I found it funny that you tell other people to use COMMAN sense and miss spell it. Its the height of Irony.

 

[Todd L]

If'n youre gunna dis someone 'bout there learnin' you oughta make shure your own punk-shiation and spellin' is correct. Or maybe you shuld be 'tendin' that there privit schule whiff your chilluns.

1st spelling in everyday slang is a very common practice that even major newspapers now do.
2nd. It was meant to be sarcastic. Sorry you missed that I think it was pretty obvious.
try to keep up. thanks.

 

[WDW1974]

As a former Disney employee and someone who is married to a current Disney employee I just wanted to share a few thoughts on the matter.

It seems to me that too many people are getting hung up on the fact that they were trying to "squeeze in as many rides as possible." The fact is, they paid for a ticket that was valid until 7 p.m. and you are allowed to get in line for a ride up until that time. They were doing nothing wrong. Just because there was a special ticketed event beginning at 7 they were supposed to give up some of the time they paid for to make sure they were out of the park? Absolutely not. We have all tried to get all our monies worth, especially when we're at Disney. Why should they be expected to leave at 6:30 or even 6:55 when they have paid until 7?

Exactly. People expect when a place has posted operating hours that they'll be allowed to stay until the end of them. 7 p.m. doesn't mean 5:55 ... it doesn't mean 6:35 or even 6:59. It means 7.

It should also be noted that on every day that there isn't a hard-ticket party that Main Street remains open an hour later than posted close as well.

But regardless, and I can't believe that folks keep missing the point (it's like Sarah Palin in front of the turkeys!), if you happen to walk into a restaurant that is open until 10 at 9:45 and get served, they can't simply tell you that you can't use the restroom at 10:43.

Again, no one here seems to grasp the most basic of issues.

It's common sense. It's basic decency. And it's supposed to be the Disney way.

As far as the restroom, it really does get into a troubled area. If you were not directed or told you were allowed to any restrooms, then yes, you have an issue to be upset with. However, at that time, that park and particularly that area had been closed to regular day guests. CM must clear out that area immediately. If you were told you could not use any restroom, yes, you have a valid complaint. However, if you were told there were other restrooms you could (which more than likely there were they were just at the front of the park), then the CM did nothing wrong.

Becca, I understand what you're trying to say and, frankly, you've done it more articulately and intelligently than anyone else this far ... but the underlying point is still wrong.

The MK is a very large park. People like myself who are used to walking it all the time may forget how overwhelming it can be to visitors who aren't accustomed to putting that many miles on their feet in a day.

You are also dealing with the human factor. People have different diets, different control (or lack thereof) issues. You have elderly guests and you children.

It may sound all well and good on a Disney message board to say 'Well just walk all the way through Tomorrowland as all the MVMCP crowds come pouring against you so you're walking upstream and then all the way down Main Street until you hit the City Hall restrooms.

Depending on the individual, you may be talking about 30 minutes to go from Point A to Point B.

So it's totally unacceptable.

I don't believe, FWIW, that even with Disney's all-time low state of execs that ANY of them -- even my buddy Phil 'Magic Man' Holmes -- would refuse a guest the use of any bathroom unless safety was an issue.

This policy was likely created by some mid-level park ops manager who is going all Gesteppo on the few morons who decide to try and sneak a peek at the Christmas Parade without actually paying for it.

It's probably an issue of the T-Land management because I had a few very nasty CM interactions on Buzz Lightyear last month, and I just think it's more than isolated.

Their job is to clear the area of regular day guests becuase it is not for party attenders only. The fact is, like it or not, I have seen people hang out in the bathroom for hours. They don't want to ride the rides, but they are trying to hang out in the bathroom so that they can watch the parade or catch the special fireworks on their way out. Not only are the rides for ticketed guests only, but so are those items and CM must do all they can to ensure that ticketed guests only get to see them. If you had paid the $50+ dollars for a ticket, you wouldn't want someone who didn't pay to get to enjoy that privilege that was meant just for you. You mentioned that there was a cast member in front of each restroom so they could easily watch who was going out. However, when or how can a cast member go in after you if you've been in there "too long"? The fact is, they can't. They don't know what kind of "issues" you're having.

Yes. Exactly. And right there you just defeated your own argument and anyone else's who somehow thinks this incredibly inhuman, misguided, foolish, uncivilized and just plain stupid policy this is.

You don't know and a CM can't tell when someone's bladder is about to burst or when their 4-year-old really can't hold it anymore or if someone has a health condition that requires a restroom trip for another reason.

And really how many guests can one restroom hold? Do people envision hovering masses in the thousands cramming into the T-Land Skyway restrooms and hanging out in there for two hours so they can see St. Nick parading down Main Street? Are people that stupid?

You could have easily gone in there at 7 and sat in the restroom until 9 to catch the parade and fireworks as you slowly exited the park. The CM can't go in there after you to ensure you really are using the restroom. As ridiculous as it sounds, I've seen people do it. Sure, maybe you could tell them that's not what you're doing, but how do they know?
Also, you bring up the fact of, what if it's an emergency. How are cast members supposed to judge emergencies from non-emergencies? As a school teacher, I deal with this every day. They can't and they shouldn't have to.

No. They shouldn't and they shouldn't have to. As a teacher would you rather a student have put one over on you to miss 10 minutes of class and ran to the restroom when they didn't need to or would you rather have a kid soil themselves just because you couldn't tell.

And you, as a teacher, have somewhat of an advantage as you do know each of your students personally. A CM has no such advantage.

I mean this whole friggin thread is ludicris beyond all measure.

If someone is disturbed enough to hide in a Disney bathroom for two hours or more to see a parade for free, I say let them ... really ... this simply isn't a huge issue or even a large issues or even a minute one ... how many stalls are in each bathroom (assuming no dude is going to just stand in front of a urinal for two hours ... this is crazy as I even type this ...)?

Bottom line, that area of the park was closed off at that point to regular day guests. What if the restroom had been closed for cleaning or something? Would you have a different outlook then?

I have already said if the restroom was closed because it was inoperable or there was a safety issue it would be completely different.

That wasn't the case. They simply want the day guest scum out of the park for the fools who are willing to pony up the extra $55 for something everyone used to get for free.

If the CM did not suggest another restroom, but told you all restrooms were closed, then yes, you have a completely valid point and vent. I think the real issue comes in the fact that it truly does become a slippery slope. If they let you use that restroom, then they have to let the next, and the next, and the next... When does it ever get closed off to regular guests? After 7, it becomes party time and the only way to efficiently close off the area for party guests is to do a "hard close" and immeditely clear the area of guests, no matter what they are needing to do. I'm sure there were some restrooms you could use, just not that one because they had to get the area cleared of regular day guests.
It might be in Disney's best interest to go back to the old way of doing things where the park closed at 6, but the party didn't start until 7. That might save some of these issues.

Yes, you make a good point about where does it end ... although I think in the case of restrooms there shouldn't be two classes of guests (those who paid for a party and those who didn't). You have armbands for people who have paid for the party. There isn't, at least to my knowledge, any special events in the magical Disney restrooms that need special payment.

If people are out in the park at 8:38 and don't have them, it's perfectly acceptable and rational for a CM to gently tell them the park is closed and that they will have to exit. But in a restroom?

I feel like I'm dealing with Martians here.

As to doing a hard close of the park at 6, I've already stated that is the best solution ... but it's also the most costly because you need a whole lot more labor and now you'll start getting complaints from folks that feel entitled to be in the park at 4:15 (even though EVERY ticket sold says 7-midnight and NO published materials state that you'll be allowed entry three hours in advance!) ... and you'll also lose the hundreds (or even more) or last-minute buyers that get guilted into buying because they see all the party-goers and the family gets nasty and they wind up paying when they wouldn't if everyone left at 6.

Disney and Phil and Dan and Erin and Co all know exactly what they are doing by not doing hard closes anymore.

But I also firmly believe that none of them would tell a guest in T-Land at 7:15 that 'I'm sorry but these restrooms are reserved for our party-goers now, please walk all the way to Main Street where we may let you relieve yourself.'

Like I said ... very scary that people are so quick to defend the indefensible.

Disney may be magical, but stupidity is truly universal.