Animaniac93-98
Well-Known Member
I got lucky in that it only took me 15 min over the phone to change my reservation, including the post call survey afterwords.
WDW CMs are likely having to go through a lot right now between worrying about what they'll do personally, along with the dramatic increase in the number of calls (and complaints) they're receiving. I compain a lot about decisions regarding WDW here, but when a situation happens the employees deserve credit for continuing to be as efficient and nice as they can. I made a point of thanking the woman I spoke with for her time and being so helpful.
WestJet too was very good at letting me know my options and making changes quickly.
WDW CMs are likely having to go through a lot right now between worrying about what they'll do personally, along with the dramatic increase in the number of calls (and complaints) they're receiving. I compain a lot about decisions regarding WDW here, but when a situation happens the employees deserve credit for continuing to be as efficient and nice as they can. I made a point of thanking the woman I spoke with for her time and being so helpful.
WestJet too was very good at letting me know my options and making changes quickly.