HELP! Missing/Stolen Laptop Yacht Club Bell Services

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rlpoloitalia

New Member
I was just down there 10/10-10/15 staying at the Yacht Club. We checked in early on Sunday and went to Hollywood Studios since our room wasn't ready. I left 7 pieces of luggage with Bell Services one of which was my laptop bag. We came back around 10:30 PM and when Bell Services delivered my bags...I never got my laptop bag. I am hoping it got misdelivered to another room and someone doesn't realize it yet. It has all my personal/work info and everything I've saved over the last 10 years. This is insane that Yacht Club has lost/misplaced/stolen my bag. I filed a case with Disney Claims and made a police report to Orange County Police. I don't know what to do!!! I don't know how my bag could've gotten stolen when it was 20 feet from the Yacht Club baggage lockup when we left for the park and I know it didn't make it on Magical Express as there is a separate area for that. Either a Cast Member had the guts to steal it or Bell Services somehow delivered it to the wrong room and that guest doesn't realize it.
 
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rlpoloitalia

New Member
Original Poster
Found laptop!

Well I called Magical Express Lost and Found today just to check even though I didn't use them as we drove from Nashville...maybe my bag fell off the bird cage and got placed onto the luggage going on ME. SURE ENOUGH THEY HAVE MY BAG WITH LAPTOP AND EVERYTHING IN IT!!!! Talk about a total fluke. I am so glad I called them!! CRAZINESS!!
 
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unkadug

unkadug

Follower of "Saget"The Cult
rlpoloitalia said:
Well I called Magical Express Lost and Found today just to check even though I didn't use them as we drove from Nashville...maybe my bag fell off the bird cage and got placed onto the luggage going on ME. SURE ENOUGH THEY HAVE MY BAG WITH LAPTOP AND EVERYTHING IN IT!!!! Talk about a total fluke. I am so glad I called them!! CRAZINESS!!
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Great news. I'm sure you are relieved. I had a hunch this would work itself out. :wave:
 
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wannabeBelle

wannabeBelle

Well-Known Member
rlpoloitalia said:
Well I called Magical Express Lost and Found today just to check even though I didn't use them as we drove from Nashville...maybe my bag fell off the bird cage and got placed onto the luggage going on ME. SURE ENOUGH THEY HAVE MY BAG WITH LAPTOP AND EVERYTHING IN IT!!!! Talk about a total fluke. I am so glad I called them!! CRAZINESS!!
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Disney magic at it's best!!!! I am so happy to hear it, as I am sure you are. Marie
 
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wdwmomof3

wdwmomof3

Well-Known Member
rlpoloitalia said:
Well I called Magical Express Lost and Found today just to check even though I didn't use them as we drove from Nashville...maybe my bag fell off the bird cage and got placed onto the luggage going on ME. SURE ENOUGH THEY HAVE MY BAG WITH LAPTOP AND EVERYTHING IN IT!!!! Talk about a total fluke. I am so glad I called them!! CRAZINESS!!
Click to expand...

Great news!! :sohappy:
 
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Nemo14

Nemo14

Well-Known Member
rlpoloitalia said:
Well I called Magical Express Lost and Found today just to check even though I didn't use them as we drove from Nashville...maybe my bag fell off the bird cage and got placed onto the luggage going on ME. SURE ENOUGH THEY HAVE MY BAG WITH LAPTOP AND EVERYTHING IN IT!!!! Talk about a total fluke. I am so glad I called them!! CRAZINESS!!
Click to expand...
Great news! :sohappy:
 
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rlpoloitalia

New Member
Original Poster
Definitely a miracle!! Well the Yacht Club had someone pick it up from Mears and they overnighted it...so I should have it tomorrow. I already check my credit reports like a maniac every 4 weeks. I also have Lifelock Command Center. I bought a USB IronKey from ironkey.com. I am going to transfer all my personal files from my laptop to this USB key. I also bought LoJack for Laptops Premium from Dell. I am so glad to get all this back, BUT my entire vacation was ruined from this and I feel like Disney did nothing to provide "guest service recovery." Why didn't Disney call Magical Express to check??? Where is the due diligence? I had to personally call over there to check. That definitely is frustrating.
 
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foreverbelle

foreverbelle

Well-Known Member
Well I am so glad everything worked out. I can't imagine the stress and the frustration that you went through, but I am so thankful to see you are getting it back with everything in it...
 
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rlpoloitalia

New Member
Original Poster
I paid $234 for a 16 GB USB IronKey, but I feel like it is worth it. I just got my bag back today with everything in it...Thank God! Already cleaned up and locked my files on the Ironkey and installed LoJack on the laptop.
 
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