Has your resort reservation been changed yet? To what resort?

mickeymiss

Well-Known Member
I feel for people who have busy lives and can't be playing phone games all day. I wonder if waiting until later tonight is better?

Strange thing is, I would never have known about any of this if I didn't stalk the internet for Disney updates. There's no mention of POR being closed or instructions for this on the Disney official blog. Nothing was sent to us in email. I assumed they would instruct us. We would never know we even needed to change anything.

Tried once this morning but I'm busy with other things and couldn't wait on the phone for long. Will be trying again later today.

Hoping to get some good news and reporting here. :)
 

Adventure

Active Member
I had Port Orleans for Oct 14-22. Saw a different # to try and it worked much quicker. 407-939-7866. Asked cm which hotel we would be moved to. He gave a choice of FT Wilderness cabins or Caribbean Beach. Chose Caribbean Beach. No charge.
 

Mainahman

Well-Known Member
So happy for you!!!! Did you pay for the upgrade or was your ASM suite equivalent in some way to what you were offered?
he said " so we need to move you somewhere equivelent since all stars are not going to be open" " do you have a area preference? " so i said No we always stay at POP so anything else is an adventure, we got the suite for the extra bathroom and space bonus points if theres live animals thats bonus points for my Niece. he then said " ok how does a 2 bedroom villa at Kidani Village sound? " and after i picked my jaw up off the floor, and squeed like a little girl. ,i said thats amazing.
 

mf1972

Well-Known Member
we’re booked for POFQ 10/26-11/6. i asked our travel agent if we need to change resorts. i was told disney is rescheduling on a month to month basis. i’m thinking of calling disney on my own to see what my options are
 

mickeymiss

Well-Known Member
It's official. We are changed over to CBR for August. We originally had a garden room for POFQ selected but there were none left at CBR so we went with standard. I'm just happy to have one less thing to stress about and saved some money. Very nice woman on the phone. I'm going to sit in a dark room and meditate now lol.

I hope everyone gets sorted out soon 🌴☀️
 

Mainahman

Well-Known Member
It's official. We are changed over to CBR for August. We originally had a garden room for POFQ selected but there were none left at CBR so we went with standard. I'm just happy to have one less thing to stress about and saved some money. Very nice woman on the phone. I'm going to sit in a dark room and meditate now lol.

I hope everyone gets sorted out soon 🌴
my shock took over when we got our upgrade, but it was a very trying day.
 

mickeymiss

Well-Known Member
my shock took over when we got our upgrade, but it was a very trying day.
That's so exciting🐯🦁🦏. When do you go? I would have settled for anything but CBR would be fun to try. I stayed there as a kid in the 90's but don't remember it. We stayed at Pop Century last year and loved the renovated rooms. Now I hope Disney doesn't close again. My heart can't take it.
 

Mainahman

Well-Known Member
That's so exciting🐯🦁🦏. When do you go? I would have settled for anything but CBR would be fun to try. I stayed there as a kid in the 90's but don't remember it. We stayed at Pop Century last year and loved the renovated rooms. Now I hope Disney doesn't close again. My heart can't take it.
We go August 9th. POP century is our home resort. Weve never stayed anywhere else. This is such a blessing to stay at Kidani, Ill never ever in my life be able to afford that rack rate for sure!
 

Nunu

Wanderluster
Premium Member
I feel for people who have busy lives and can't be playing phone games all day. I wonder if waiting until later tonight is better?

Strange thing is, I would never have known about any of this if I didn't stalk the internet for Disney updates. There's no mention of POR being closed or instructions for this on the Disney official blog. Nothing was sent to us in email. I assumed they would instruct us. We would never know we even needed to change anything.
I've been on hold, listening to Disney music for the last 3.5 hours... Nothing but exhaustion to report at this time.
 

Nunu

Wanderluster
Premium Member
After 4 hours on the phone, I finally got our resort reservation changed, from POR (Aug 31-Sept 5), to Beach Club.
No extra charge, as long as we kept the same dates. We're very happy about that! 😀

The change now appears on MDE, all our parks reservations are still there. The ordeal took a lot of patience, but in the end, it was all worth it. Now all I need is a big glass of wine and a good night's sleep.

Good luck and best wishes to everyone in a similar situation!
 

ajrwdwgirl

Premium Member
After 4 hours on the phone, I finally got our resort reservation changed, from POR (Aug 31-Sept 5), to Beach Club.
No extra charge, as long as we kept the same dates. We're very happy about that! 😀

The change now appears on MDE, all our parks reservations are still there. The ordeal took a lot of patience, but in the end, it was all worth it. Now all I need is a big glass of wine and a good night's sleep.

Good luck and best wishes to everyone in a similar situation!

Good deal on the Beach Club upgrade that would be worth the 4 hours on the phone to me. We got upgraded there once from the All Star Movies, when we checked in they said they needed our rooms for the Pop Warner football tournament so we got kicked out of the All Star and taken to the Beach Club. And it was during the Christmas season so the gingerbread carousel was in the lobby!
 

MM311

Active Member
I'm not going to lie...

After spending all morning trying to get through on the phone, I'm starting to miss the Castle page I was stuck on the other day trying to make Park Reservations... At least I felt like I was getting somewhere...🤷‍♂️
 

Mainahman

Well-Known Member
I'm not going to lie...

After spending all morning trying to get through on the phone, I'm starting to miss the Castle page I was stuck on the other day trying to make Park Reservations... At least I felt like I was getting somewhere...🤷‍♂️
You are not alone! Yesterday, i tried off and on, and at times from multiple phones to get a connection. Not going to lie, it payed off greatly when I did make it through, but man oh man....I was getting friendly with all circuits are busy now lady.
 

coachwnh

Well-Known Member
In the Parks
No
After trying to get through for two days, my wife is finally on hold with Disney about out July stay. Going to be a long wait.
 

coachwnh

Well-Known Member
In the Parks
No
Good luck! 🤞
After more than 3 hours on hold, I was off the phone in less than 10 minutes. We were moved from Coronado to a one bedroom villa at Riviera Resort. Resort and parks now confirmed. Just waiting on dining now.

While I was on hold, I got the email from Disney to confirm our upcoming stay. I was told by the CM that the call I made confirms we will be staying so I do not need to respond to the email.
 

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