Has your resort reservation been changed yet? To what resort?

[Nunu]

I finally got through. I’m on hold now. They said it will be a 2.5 hour wait. Better than nothing. I will be so disappointed if we can’t do what we have been trying since yesterday to do lol. Good luck!

Are you calling Guest Services or Resort Reservations? I've been given too many different phone #'s!
Thanks!

 

[mickeymiss]

Are you calling Guest Services or Resort Reservations? I've been given too many different phone #'s!
Thanks!

407-939-6244

 

[ThisIsSimbaOne]

How do you modify online, though? I've been looking for a "Modify" button on my current reservation. Only option I'm getting is "Check-in". Thanks!

I went to disneyworld.com/mytrip and logged in. Then it showed an option to Modify Reservation and I was able to change resorts to any that were available. Someone in my party wasn’t able to do it, so it may not be the same for everyone.

 

[mickeymiss]

I went to disneyworld.com/mytrip and logged in. Then it showed an option to Modify Reservation and I was able to change resorts to any that were available. Someone in my party wasn’t able to do it, so it may not be the same for everyone.

Will they charge you to change hotels and does it change already selected park reservations?

 

[Ariel_x33]

After 2 hours I finally spoke to someone! Got moved from All Star Movies to Pop Century Resort and it was actually cheaper!

 

[PREMiERdrum]

After 5 hours and 10 minutes on the phone, both rooms of my travel-with booking have been moved from PO:RS to Deluxe Studios at Riviera.

 

[Nunu]

I went to disneyworld.com/mytrip and logged in. Then it showed an option to Modify Reservation and I was able to change resorts to any that were available. Someone in my party wasn’t able to do it, so it may not be the same for everyone.

I'll give this a try, thank you!

 

[Nunu]

407-939-6244

Thanks. Good luck to you too!

 

[Mainahman]

Just finally got through I got moved, and im getting a refund. Moved from ALl Star Music Suites, to 2 bedroom villa at Kidani

 

[ajrwdwgirl]

I called today and got my August All Star Sports reservation moved to the Pop. They offered me the Pop at the same price, I didn't want to pay for any upgrade so I just took Pop. The phone number I had luck with was 407-934-7639, my total call time was 11 minutes start to finish.

 

[ThisIsSimbaOne]

Will they charge you to change hotels and does it change already selected park reservations?

The standard room at CBR came out to less than the standard at POR so I got money back. My already selected park reservations were unchanged!

 

[Mainahman]

we didnt loose any park passes, and our Guest services Rep was like " so is there an area youd like to be in" so all i said is not really weve always stayed at pop, but extra bonus points for any live animals. So after some chit chatting, giving him props as really these guys are rockstars and deserve to hear it. us hammering their phone lines etc, he said will a 2 bedroom villa at Kidani Village work? and im like ah yes.. quite well!

Then he asked us if we wanted to drop our parkhoppers which we did, so all in all i got a giant upgrade, and a close to 400 dollar credit (not counting my MNSSHP credit that should be coming at somepoint too,) Not to shabby! There may not be fireworks, or parades, or anything, but, Disney did what disney does well, and gave us a heck of an upgrade, and will make this trip one to remember forever! Now to fully convince the wife we need DVC LOLOLOL " how can we go back to POP after this???"

 

[coachwnh]

Currently booked at Coronado from July 20 - August 3. Haven't gotten an email from Disney yet about where we will be moved to, but there is still time and Im sure we will hear something soon.

 

[Mainahman]

Currently booked at Coronado from July 20 - August 3. Haven't gotten an email from Disney yet about where we will be moved to, but there is still time and Im sure we will hear something soon.

You may have to call... Ours was more cut and dry, All stars are not opening. Disneys doing the right thing here when it comes to moving you.

 

[Nunu]

we didnt loose any park passes, and our Guest services Rep was like " so is there an area youd like to be in" so all i said is not really weve always stayed at pop, but extra bonus points for any live animals. So after some chit chatting, giving him props as really these guys are rockstars and deserve to hear it. us hammering their phone lines etc, he said will a 2 bedroom villa at Kidani Village work? and im like ah yes.. quite well!

Then he asked us if we wanted to drop our parkhoppers which we did, so all in all i got a giant upgrade, and a close to 400 dollar credit (not counting my MNSSHP credit that should be coming at somepoint too,) Not to shabby! There may not be fireworks, or parades, or anything, but, Disney did what disney does well, and gave us a heck of an upgrade, and will make this trip one to remember forever! Now to fully convince the wife we need DVC LOLOLOL " how can we go back to POP after this???"

Very happy for you!

 

[Nunu]

Currently booked at Coronado from July 20 - August 3. Haven't gotten an email from Disney yet about where we will be moved to, but there is still time and Im sure we will hear something soon.

What @Mainahman said, better to give Disney a call.

 

[Mainahman]

What @Mainahman said, better to give Disney a call.

I was scared to call to get charged, Being in a value i assumed wed get something like a cabin at the FT or something, never in a million years did i think id get Kidani at ASM Family suite price....

 

[mickeymiss]

We finally got on the phone with Disney and were able to add more tickets. My husband told them POFQ was not on the open list and asked what we need to do. They told him they don't know if it will open or not and that he could go over other options. My husband misunderstood that as hope that POFQ might open and didn't make a change. What do we do now? We can't get through again. Do we have to be concerned about this? We will keep trying to call back but this took all day as it is. It makes me really sad that Disney wouldn't make sure to accomodate existing guests that get bumped through no fault of their own. I figured they'd be able to guarantee that much. Alas.

 

[Nunu]

We finally got on the phone with Disney and were able to add more tickets. My husband told them POFQ was not on the open list and asked what we need to do. They told him they don't know if it will open or not and that he could go over other options. My husband misunderstood that as hope that POFQ might open and didn't make a change. What do we do now? We can't get through again. Do we have to be concerned about this? We will keep trying to call back but this took all day as it is. It makes me really sad that Disney wouldn't make sure to accomodate existing guests that get bumped through no fault of their own. I figured they'd be able to guarantee that much. Alas.

Ugh... don't dispair, not fun but, better to call back.

 

[mickeymiss]

we didnt loose any park passes, and our Guest services Rep was like " so is there an area youd like to be in" so all i said is not really weve always stayed at pop, but extra bonus points for any live animals. So after some chit chatting, giving him props as really these guys are rockstars and deserve to hear it. us hammering their phone lines etc, he said will a 2 bedroom villa at Kidani Village work? and im like ah yes.. quite well!

Then he asked us if we wanted to drop our parkhoppers which we did, so all in all i got a giant upgrade, and a close to 400 dollar credit (not counting my MNSSHP credit that should be coming at somepoint too,) Not to shabby! There may not be fireworks, or parades, or anything, but, Disney did what disney does well, and gave us a heck of an upgrade, and will make this trip one to remember forever! Now to fully convince the wife we need DVC LOLOLOL " how can we go back to POP after this???"

So happy for you!!!! Did you pay for the upgrade or was your ASM suite equivalent in some way to what you were offered?