I have been around this site for long time and if I have learned anything there is an ebb and flow to the dominant personality of the site. There have been extreme highs and equally as extreme lows. We are at an extreme low right now...probably the worst I have ever seen.... but as always there is a high in the future.
As a observer in the shadows, I have noticed this trend of descent as well. It isn't unexpected though, considering that any small thing could cause a riot these days. Looking at it from a Neutral standpoint, anything that Disney will at least caused over 100s, even 1000s of people to complain about it, while others will rejoice about it and be happy. Disney can't satisfy every guest that comes to the parks, because there will always be one thing there that will not be right for a person, whatever it would be Stitch or the Decent of Spaceship Earth, or even the constant break downs of Space Mountain. Not to mention the price of tickets. If Disney was able to obtain perfection, and please every person that goes there, it wouldn't last long, because there will be at least one person out there that will complain about something, or anything for that matter.
But, seeing now that the number of complains have risen higher than normal, it would seem that Disney has started to turn away from the guests and has gone to gain profit, as for any other company would do, but...the truth is...if you listen to the guests concerns, ideas, and reviews, Disney could turn the tide of things and make things better. There would still be complaining going about, but not to the point where a red flag comes up. Not only that, Disney would see higher turn out, and profit can go up for them in the long run.
In short, Disney has to find that
Center of Balance again, seeing that it has tipped over to the wrong side of things. Well there is my Two Cents.