Gran Fiesta debacle...

[Bratstarman]

Yea, but if you had no evidence or clues that it would be closed, would you ask? I, and everyone else had no reason to doubt today wasn't the opening.

Again, hate to fuel the flame, just trying to point out what happened.

I think its a conspiracy by those at WDW who don't like the criticism doled out in these boards. They KNEW the only ones who would be upset are the die-hard fans, and they did this precisely to get at us.

Then again, maybe they just screwed up.

:shrug: :shrug: :shrug:

 

[DisneySaint]

Of course they knew. So what would have been so hard to throw up a quick sign right outside the park entrance? Was it absolutely required? No! But it would have been good customer service and eliminated the problem and disappointment.

See my post 2 posts up. There WAS a sign saying El Rio was being refurbed. I don't believe they need an ADDITIONAL sign to communicate the obvious ... that the attraction is not ready.

 

[Hakunamatata]

(Oh, and Pongo, the answer is myself, about five groups of fans, and nearly 40 to 50 groups of regular guests all rushed in first thing when it opened.)

So, all of this because 1/10 of 1% of the entire number of guests that day at Epcot were dissapointed that a minute attraction didnt open on a date that was assumed.

 

[unkadug]

But reality check. Who is rushing to see the retooling of a D-Ticket at best? I don't understand why the absence of one CM is so controversial. Aren't there more important things to worry about?

If the queue has walls around it, I'm pretty sure that any questions are immediately answered. There's also the sign out front of the pavilion saying that the ride is closed. Unless a person planned their whole vacation around Gran Fiesta (again, let me point out how absurd of a notion that is...), I really see no reason for distress.

Again. By purchasing the ticket, you are agreeing to the terms and conditions printed on it. The rides don't have to be open. Disney doesn't have to say why. You (not YOU, just the general pronoun) have no reason to complain.

And that's being more than generous ! :wave:

___________________

It really is a non-issue. Besides, it was originally to be closed for 4 months, which would have put the opening in May. :shrug:

 

[DisneySaint]

Yea, but if you had no evidence or clues that it would be closed, would you ask? I, and everyone else had no reason to doubt today wasn't the opening.

Again, hate to fuel the flame, just trying to point out what happened.

(Oh, and Pongo, the answer is myself, about five groups of fans, and nearly 40 to 50 groups of regular guests all rushed in first thing when it opened.)

I can cope with you, EpcotServo that there was no reason to doubt, but I cannot disagree more that there WAS a reason to be disappointed. It was scheduled to open on the 2nd. If people went and it was closed, then they should have the attitude of "Oh well, maybe next time. I'm thankful they want to make the attraction as safe and perfect as possible."

I still find it so funny all this discussion over a B-ticket attraction which people will forget about just like El Rio before long.

 

[Pongo]

(Oh, and Pongo, the answer is myself, about five groups of fans, and nearly 40 to 50 groups of regular guests all rushed in first thing when it opened.)

Okay, then I understand the confusion and distress.

However, IMO, it wouldn't be enough to put a damper on the day. I'd be a little upset for a few minutes due to the fact that I didn't really check to make sure it would be open first, but my day wouldn't have been ruined.

I just don't think Disney expected there to be such a cult-following for the new ride. They probably didn't think so many people would be upset by the fact that it wasn't open. They probably didn't see the need toput out a CM to answer questions.

But again. That's just my opinion.

 

[Pongo]

And that's being more than generous ! :wave:

:lol:

I got my tickets backwards. I meant B.

 

[unkadug]

:lol:

I got my tickets backwards. I meant B.

I thought so.

 

[Pongo]

Pongo, I love you. You are my hero. :sohappy:

Could not agree more.

You're not so bad yourself, DisneySaint

:lookaroun

 

[Scar]

I know it has been discussed, but the word "debacle" is a bit over-dramatic in this case, eh?

 

[Hakunamatata]

I know it has been discussed, but the word "debacle" is a bit over-dramatic in this case, eh?

I put this issue on the same level of not getting the toy in your happy meal....

 

[DisneySaint]

Man I've never laughed and shook my head so much all in one thread.

Latest word in is the turkey leg cart at the American Adventure tomorrow may have a delayed opening. Prepare your picket signs.

 

[maggiegrace1]

I say we all sue..

 

[jmvd20]

Again. By purchasing the ticket, you are agreeing to the terms and conditions printed on it. The rides don't have to be open. Disney doesn't have to say why. You (not YOU, just the general pronoun) have no reason to complain.

Once again Disney did not build itself based upon the idea of who cares - legally we are protected by the terms and conditions of our tickets. They built themselves by exceeding expectations - not doing the bare minimum to satisfy the requirements of the fine print.

 

[DisneySaint]

Once again Disney did not build itself based upon the idea of who cares - legally we are protected by the terms and conditions of our tickets. They built themselves by exceeding expectations - not doing the bare minimum to satisfy the requirements of the fine print.

Incorrect - legally all you are entitled to is admission into a privately owned theme park. Morally you are entiled to attractions. In court, morals won't hold up - legality will. This has been to court before - guests who have been escorted out of the parks for whatever reason have brought cases forward and not 1 has won solely on the stipulation that you are guaranteed nothing upon entry.
You can sue a movie theater if you pay for a ticket but no movie is shown, because what you're paying for is the product which is guaranteed to you. At Disney, you literally/legally are paying to put your ticket through that turnstile and walk through. As soon as you step inside, you have gotten what you paid for. Think about all the elderly couples that just come to walk around daily (and there are tons, trust me) ... they don't ride 1 ride and leave without complaint. Why? Because the "service" of allowing them to "view" the park has been fulfilled.

 

[mousermerf]

Well, it's nice to know that GR CM's think a ride about Mexico's culture is silly and not worth anything. I'd love to know how well that'd go over if you walked in and told your managers that tomorrow morning.

I'm sure you'd go right up to Brad Rex and tell him you think this new Mexico ride is worth about the same as a turkey leg cart.

Thankfully other people care more.

 

[Hakunamatata]

Well, it's nice to know that GR CM's think a ride about Mexico's culture is silly and not worth anything. I'd love to know how well that'd go over if you walked in and told your managers that tomorrow morning.

I'm sure you'd go right up to Brad Rex and tell him you think this new Mexico ride is worth about the same as a turkey leg cart.

Thankfully other people care more.

No one said the attraction was silly. Only the way that this is being reacted to is silly.

 

[mousermerf]

As much as DisneySaint wants to insist that "all you get is park admission" that's not Disney's actual policy - thank god - and there are several people who work for the company who know that and who care.

 

[DisneySaint]

Well, it's nice to know that GR CM's think a ride about Mexico's culture is silly and not worth anything. I'd love to know how well that'd go over if you walked in and told your managers that tomorrow morning.

I'm sure you'd go right up to Brad Rex and tell him you think this new Mexico ride is worth about the same as a turkey leg cart.

Thankfully other people care more.

How can you say that any CM's, GR or otherwise, don't care about a ride and how can you even come up with a theory that CM's don't care about the culture of Mexico? I could say the same about the two dozen people standing outside of Mexico on the 2nd waiting for it to open...how do you know they are there because they care about the culture of Mexico? They're there because they want to ride a new ride.

Go ahead and come in to any manager you want and tell them your conspiracy theory that CM's hate Mexico. You'll have to look well beyond GR, though, my friend ... you're off quite a few buildings.

 

[DisneySaint]

As much as DisneySaint wants to insist that "all you get is park admission" that's not Disney's actual policy - thank god - and there are several people who work for the company who know that and who care.

Read a ticket, dude. It says it right on the back - I'm holding one in my hand right now. And, yes, Disney will do all it can to ensure you can experience as much as possible within the parks.

Perhaps these people waiting for this ride should spend their time posting/writing about the dormant Wonders of Life.