Originally posted by Estop54
Maybe Disney's different, but hotels seem to be the most unsecure places around. I was on tour with a Cirque du Soleil show for almost 2 years and stayed in lots of hotels and lost lots of keys. Only a small handfull of times was I asked for an ID to get another key. I've also had safes malfunction in the rooms and they come on up, open it, and just make small talk. No question on who I was. :lookaroun
Most CM's will ask for a photo ID (passport or DL). If not, verify all names on the reservation as well as CI/CO dates, party mix, entire phone number, and address.
When someone has that much information, a new key will usually be cut for them.