Express Transportation starting Dec 7th

TheGuyThatMakesSwords

Well-Known Member
my friend and I tried this today (partly because I wanted to see if it would be worth it to use with my sister who has two kids under 3, and partly because we both were curious about it and decided $15 really wasn't a bad cost to try it out). ideally, we would have split this up to have one test the express, and one go through regular transportation, but we both wanted to see how the express worked so it's not really a perfect experiment.

anyway, on to the info.

we started at MK. headed to the check-in by buzz around 11:45 to see if we could get the tickets there (both of us had only heard of purchasing them at the ticket booths). good news was we could, and I saw this happen at another location, so I'm assuming it wasn't a one time thing. we bought the tickets and then headed to get something to eat before leaving. we wanted to go from MK to DAK first, because it was the longest distance and this was a test in our minds(this wasn't an ideal strategy - but more on that later).

A guest relations cast member walked us to the backstage area and handed us off to another guest relations CM. we were waiting in corral like areas and there were signs for each park. the GR told us that buses had to wait until their assigned leave time (i.e. if they go to MK at 2:15 but weren't supposed to leave until 2:20, they had to wait those five minutes). they also told us they weren't checking tickets, but did keep a tally of guests in & out for counting purposes.

MK --> DAK
Waiting area: backstage, behind where Buzz lightyear meets.
Check in time: 1:05p
Bus pick up: 1:26
Bus left MK: 1:31
Bus drop off: 1:55
In park: 1:58

We really didn't have much we wanted to do in DAK, but we were thirsty so we stopped and got water before heading back to the bus to go to DHS.

DAK --> DHS
Waiting area:
both onstage and backstage, but we chose to wait backstage
Check in time: 2:11p
Bus pick up: 2:30
Bus left: 2:40
Bus drop off: 2:53
In park: 2:55

this is where we got smart and asked the CM at the gate what time the epcot bus would be back (our next stop). they told us on the hour and half hour. we had fast passes for Toy Story at 3:20, so we did that and also stopped to meet moana.

as I mentioned above (and was told a few other times), the buses were supposed to wait until their assigned time to leave. we checked in at 3:55 for Epcot, and the CM told someone in the back we were there for that. we got all the way to to the back stage area, and then someone radioed the second CM we were with that the Epcot bus had "just left." this was no later than 3:56, so the "stay until assigned time" (supposedly 4:00), is not always accurate. the CM was nice enough to give us fast passes for our inconvenience. we came back around 4:15 and there were two epcot buses waiting (which we would have missed if we had waited until the designated 4:30 time).

DHS --> Epcot
Waiting area:
near club villain (I'm not sure if you classify this as "backstage" since I don't really think it is, but it also isn't an area you see normally)
Check in: 3:55p (first attempt); 4:17p (second attempt)
Bus pick up: 4:18
Bus left: 4:18
Bus drop off: 4:31
In park: 4:31

Our last stop was MK, which we were told was at 10 after and 40 after (though this time it was mentioned those weren't always accurate, so be there 10 minutes before). we, again, didn't really have much we wanted to do in Epcot, so we just stopped in the stores for a few minutes before heading back.

Epcot --> MK
Waiting area:
on stage, near the bathrooms to the left of spaceship earth by guest relations
Check in: 4:51p
Bus pick up: 5:17
Bus left: 5:18
Bus drop off: 5:36
In park: 5:38

and now for some notes:

Pros
  • not having to go through security at every park
  • starting off in the park. I honestly never realized how much the park entrance stressed me out until today.
  • being able to ride the bus almost all by yourself (there never was more than two people with us, but that could be because it's new)
  • cost is very effective. I was told that anyone can get the seven day ticket, but it would have to be used in seven consecutive days. so even if you are doing just two days, it would be better to just get the multi-day ticket.
  • When the timing is right, this is much more efficient (see the second attempt at DHS to Epcot).
Cons
  • inconsistent times. if we had things planned (dinner reservations, fast passes) based on what we were told the bus leave times were, we could have had a lot of things screwed up just with the DHS to Epcot fiasco.
  • not offering up information on when buses would be leaving. I don't know if this is tied to not having the times worked out yet, but we had to ask to get information on when the buses were leaving. I think that is something that should just be available (ideally in a times guide or even the app, but I doubt that will happen)
  • Being in backstage areas. MK was definitely the most jarring, and DHS was least.
  • MK waiting area was hot because of the sun, and it was cool outside. there wasn't any kind of shade available, except a small umbrella for the cast. I was sweating by the time the bus picked us up.
I wanted to ask about the buses and whether or not it was pulling away from regular transport, as I know that was something that was brought up here, but I forgot. all in all, I would recommend this to people who are annoyed/frustrated with the entrance process (especially those with a lot of bags!). however, if you take <5 minutes to get through security & the touchpoint, this probably isn't going to be any kind of value added. I personally would do it again if my goal is to get to 3-4 parks in one day, and get some of the major attractions at each park. I would also use this with my sister, if we were planning on 2+ days in the parks.

there's probably a lot of things I'm forgetting that people would be interested in, so if you have questions please ask!

My complements on running a really GOOD Experiment :). Solid data, no conjecture :).
 

kpilcher

Well-Known Member
We also own DVC at SSR, and were there last month. The bus service was excellent as always. We waited over 20 minutes only once, and that was at MK park close after a party night. Is it their perception, I wonder, or did they really wait more than 20 minutes several times?
I'll ask, Goof!! I'll see my friend tomorrow.
 

jt04

Well-Known Member
You do realize that this was mostly because of the immediate after effects of 9/11 which utterly destroyed Disney P+R right?

Even with that, the most recents spikes in Capex are for what? Hollywood Studios, Pandora, NFL. Still only a fraction of what it was pre 9/11 under Eisner.

Iger had the challenge of overcoming the 'great recession'. I am sure economists could argue this was a bigger challenge than the economic effects of 9/11.

Thankfully Iger is writing a book that will likely explain the challenges he faced and how he saved TWDC. Because he clearly has. With a lot of help from many talented people in the organization. It is a great story.
 

21stamps

Well-Known Member
Iger had the challenge of overcoming the 'great recession'. I am sure economists could argue this was a bigger challenge than the economic effects of 9/11.

Thankfully Iger is writing a book that will likely explain the challenges he faced and how he saved TWDC. Because he clearly has. With a lot of help from many talented people in the organization. It is a great story.

That's what is incomplete about a graph. @ParentsOf4 did a great job, I'm not criticizing the data or the presentation at the data. It's clear and factual. I'm saying that people need to remember the reasons for the ups and downs, and that almost every graph, from housing to entertainment, would show humongous swings during those same years.
 

monothingie

Looks like I picked the wrong week to stop
Premium Member
Iger had the challenge of overcoming the 'great recession'. I am sure economists could argue this was a bigger challenge than the economic effects of 9/11.

Thankfully Iger is writing a book that will likely explain the challenges he faced and how he saved TWDC. Because he clearly has. With a lot of help from many talented people in the organization. It is a great story.


@jt04 Do you honestly believe the bull excrement that comes from your mouth?

Here as a peace offering, I made this picture for you, so you can hang it on your bedroom wall.
o-PUTIN-HORSE-facebook.jpg
 
Last edited:

jt04

Well-Known Member
That's what is incomplete about a graph. @ParentsOf4 did a great job, I'm not criticizing the data or the presentation at the data. It's clear and factual. I'm saying that people need to remember the reasons for the ups and downs, and that almost every graph, from housing to entertainment, would show humongous swings during those same years.

My original point was to refute that Disney has not been investing in the parks. Buying franchises like Lucasfilm, Marvel and Pixar was investing in P&R and now we are seeing the results with capital going into the parks themselves. All while meeting the challenges of economic uncertainties of the last decade.
 

rob0519

Well-Known Member
awwwwww yeah, look at that late 90's sweetness

1996-2002 is when WDW got us hooked. Seven great years and then basically P 7 R has never been the same. A slow, but steady, decline in quality, maintenance and upgrades.

9/11 hit WDW really hard. I remember they had a stay 4 nights and get three nights free package. I don't remember them resorting to that in the 2008-2010 financial crisis.
 

flynnibus

Premium Member
Since there are no other first hand reports here.. I'll summarize another poster's reports

From yulilin3’s day 1 report here - http://www.disboards.com/threads/new-express-transportation-add-on-starting-dec-7th.3563694/page-22

- gave her a pamphlet of where pick ups were
- gave her a ticket to use (later reported it can be linked to your mb)
- all tickets sold (guest or AP) are capped at 7 days of use - consecutive days, not used days
- Strollers and WC were not there originally, but were being added and were present in most locations already
Locations
--- MK between exit of buzz and buzz meet and greet
--- Epcot between guest relations and the restroom
--- Dhs next to sunset showcase, behind tower
--- Ak to the left of the safari entrance

At the moment they have 1 bus between epcot and dhs
2 buses between epcot and ak
2 buses between epcot and mk
If there is a need they will get more depending on demand

buses are running on a schedule, but Disney is not publishing it long term
1 month trial she was told

There will be bus service after park closing to a park that is still open
So from Fantasmic I could come back to epcot even though s would be technically close

on day 1, a bus went no show, and they gave her a free FP voucher for the park
using regular disney buses.. not vans or contractors

Manager on this one says that for now that have one bus from ak to each of the parks but they will have buses on standby when it gets busier. I asked and once again was told that they are not pulling buses out of the regular routes [Comment: This is easy to answer both ways.. Disney would use flex capacity to deal with demand. So they don't steal from an existing route, but everyone can steal from the same pool of flex buses]

It took 19 minutes from ak to mk.
Left mk at 3:50 arrived at dhs at 4:07

the CM have a schedule and they will tell you, 10s and 40s, hour and half, 20s and 50s depending on the park and route.

photos of the entry points - http://www.disboards.com/threads/ne...tarting-dec-7th.3563694/page-28#post-56838729

very low rider counts on first days (reports less than a dozen all day, etc)
 

monothingie

Looks like I picked the wrong week to stop
Premium Member
The problem you are running into here (this thread) is that there are multiple comments from people who do not understand that there has been investing. They think Star Wars, Pandora, and Toy Story are all just "announcements". These are all being built, I'm sure anyone can google photos or see the construction walls on their trips. Investing isn't something that happens after something is open, it's how that something was able to be opened in the first place. Unfortunately, these things take time to build.

That's really a half truth. You are correct that Disney has recently been investing in capital projects, but the amount and direction of those investments is what people are raising concerns about.

Overall Disney CAPEX is still comparatively speaking a fraction of let use USO for example, considering the size difference. Disney capital expenditures have been more targeted at maximizing revenue, not enhancing and creating attractions and park infrastructure. MDE is a perfect example of this. It was designed as a vessel to facilitate maximizing guest spending. Disney Springs is another example of this. And in both examples, the verdict is still out. Things are being built, but only because TWDC has been moved into a position of responding to competitors rather than leading. Unfortunately, this is what the Iger legacy is shaping up to be, "leading from behind".
 

21stamps

Well-Known Member
That's really a half truth. You are correct that Disney has recently been investing in capital projects, but the amount and direction of those investments is what people are raising concerns about.

Overall Disney CAPEX is still comparatively speaking a fraction of let use USO for example, considering the size difference. Disney capital expenditures have been more targeted at maximizing revenue, not enhancing and creating attractions and park infrastructure. MDE is a perfect example of this. It was designed as a vessel to facilitate maximizing guest spending. Disney Springs is another example of this. And in both examples, the verdict is still out. Things are being built, but only because TWDC has been moved into a position of responding to competitors rather than leading. Unfortunately, this is what the Iger legacy is shaping up to be, "leading from behind".
That's the difference of viewpoints that I was talking about. Who was the one was "responding" to the competition is debatable. I'm going to pass on that subject.
 

TheGuyThatMakesSwords

Well-Known Member
Since there are no other first hand reports here.. I'll summarize another poster's reports

From yulilin3’s day 1 report here - http://www.disboards.com/threads/new-express-transportation-add-on-starting-dec-7th.3563694/page-22

- gave her a pamphlet of where pick ups were
- gave her a ticket to use (later reported it can be linked to your mb)
- all tickets sold (guest or AP) are capped at 7 days of use - consecutive days, not used days
- Strollers and WC were not there originally, but were being added and were present in most locations already
Locations
--- MK between exit of buzz and buzz meet and greet
--- Epcot between guest relations and the restroom
--- Dhs next to sunset showcase, behind tower
--- Ak to the left of the safari entrance

At the moment they have 1 bus between epcot and dhs
2 buses between epcot and ak
2 buses between epcot and mk
If there is a need they will get more depending on demand

buses are running on a schedule, but Disney is not publishing it long term
1 month trial she was told

There will be bus service after park closing to a park that is still open
So from Fantasmic I could come back to epcot even though s would be technically close

on day 1, a bus went no show, and they gave her a free FP voucher for the park
using regular disney buses.. not vans or contractors

Manager on this one says that for now that have one bus from ak to each of the parks but they will have buses on standby when it gets busier. I asked and once again was told that they are not pulling buses out of the regular routes [Comment: This is easy to answer both ways.. Disney would use flex capacity to deal with demand. So they don't steal from an existing route, but everyone can steal from the same pool of flex buses]

It took 19 minutes from ak to mk.
Left mk at 3:50 arrived at dhs at 4:07

the CM have a schedule and they will tell you, 10s and 40s, hour and half, 20s and 50s depending on the park and route.

photos of the entry points - http://www.disboards.com/threads/ne...tarting-dec-7th.3563694/page-28#post-56838729

very low rider counts on first days (reports less than a dozen all day, etc)

Only item that would be very GOOD to document... if we have the data:

We have EMBARKATION locations.....
We need to document DEBARKATION locations. All PAST Security Checkpoints? Possibly not? Varies?

If we lack enough data - could actual users advise us? We would LOVE your input.....
 

flynnibus

Premium Member
Only item that would be very GOOD to document... if we have the data:

We have EMBARKATION locations.....
We need to document DEBARKATION locations. All PAST Security Checkpoints? Possibly not? Varies?

If we lack enough data - could actual users advise us? We would LOVE your input.....

They are the same.. and yes, all are park to park - no reentrying through security/front-gate.
 

jt04

Well-Known Member
This has been a very low key roll out. Deliberately so. I am betting they see a daily increase as wom spreads. Found out the weekly rate is only $24 (I think) which is a no brainer for frequent park hoppers. Those hoping this service would fail will be disappointed. I am of the opinion it is here to stay and will only become better over time. I am not joking about double decker busses. I think they may be inevitable.
 

EpcotCenter82

Active Member
I'm thinking about purchasing the express transportation pass if its still available for my next trip in October. I'm staying at the Contemporary and from what I remember from last stay there (about 8 years ago), the bus transportation to and from HS and AK was horrible. I'm wondering if it would be quicker to take the express bus from either park to the Magic Kingdom then walk down Main Street and then walk over to the Contemporary?
 

ParentsOf4

Well-Known Member
That's what is incomplete about a graph. @ParentsOf4 did a great job, I'm not criticizing the data or the presentation at the data. It's clear and factual. I'm saying that people need to remember the reasons for the ups and downs, and that almost every graph, from housing to entertainment, would show humongous swings during those same years.
In addition to recessions, you need to take into account the number of theme parks. As the number of theme parks increases, those investment dollars get spread pretty thin. ;)

Disney Growth Capex Per Theme Park.jpg


Funny thing; except for 2001, there isn't much correlation between recessions and downturns in capex. Strategic-thinking, cash-rich companies know that recessions often offer the best investment opportunities. :)
 

21stamps

Well-Known Member
In addition to recessions, you need to take into account the number of theme parks. As the number of theme parks increases, those investment dollars get spread pretty thin. ;)

View attachment 179408

Funny thing; except for 2001, there isn't much correlation between recessions and downturns in capex. Strategic-thinking, cash-rich companies know that recessions often offer the best investment opportunities. :)

I agree..that's why while all of us South Floridians were getting pounded by the crashing housing market, foreigners were buying it all up.lol.

I should have specified beyond recession though. Times when consumer confidence is down is when the travel and entertainment industries are hit the hardest. When people are scared to spend their money. I haven't done the research, is there any correlation between consumer spending and park growth?
 

ParentsOf4

Well-Known Member
I should have specified beyond recession though. Times when consumer confidence is down is when the travel and entertainment industries are hit the hardest. When people are scared to spend their money. I haven't done the research, is there any correlation between consumer spending and park growth?
Um, I think you are missing the point. There's a 100% correlation between recessions and downturns in consumer confidence. ;)
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom